Our initial impression of this hotel was excellent but what transpired during our stay means we will think twice next time we visit San Antonio. We had a ground floor bedroom with 2 queen beds the room was lovely but the BED BUGS were not. My husband was covered in bites from these creatures he had to seek the advice... More

the information given on the website is incorrect - this facility does not allow pets. i did not stay here as a result. the staff was nice enough but it is frustrating to get the wrong information. More

Last minute trip and arrived late. Nearby hotels already booked (and pricey). Made a call to HIE on Spencer and they delivered in a big way! The little things made the best impression - such as bottled water and a newspaper at no extra charge. I so appreciated being treated as a welcome friend and not as a victim of... More

This was a nice, newly remodeled Holiday Inn Express that was elegant and clean. The staff was friendly. They recognized me as a Priority Rewards Gold Member, and we got some freebies for that. The pool and the hot tub were great. One minor tweak: No towels at the pool. We had to go back to the room and get... More

I would recommend this to anyone traveling to San Antonio. It is approximatley 10 minutes away from downtown. The staff was excellent. Our room was nice and clean, the breakfast was good and it was just an all aroung great experience. I even told the manager how great everything was. I am a real skeptic when it comes to staying... More

The hotel has a great central location in San Antonio. The staff is friendly, the hotel is clean, well maintained, and secure. The rooms were very clean, quite large, with fridge/microwave, and very nice bathrooms. The only complaint I have is the guest room doors slam shut quite loudly... I would definately recommend to others! More

Spent a night at this hotel when in San Antonio. The hotel is clean and a basic Holiday Inn Express with free breakfast. The hotel is off I-10 and convenient (5-10 mile radius) to Downtown, The Riverwalk, Seaworld etc. There are some good restaurants near by. The room is average with a small bathroom. There is a window heater/AC which... More

I knew the hotel was busy when we got there. Our group alone had about 12 rooms. We had hot water for showers the night we got there. In the morning the water was ice cold! I couldn't even turn the water on and leave it on because it was so cold. I was the only one in my room... More

I like the location and the service was pretty good. Rooms were pretty clean but the air conditioner is very loud so if you are a lite sleeper good luck. More