We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Indigo San Antonio Riverwalk

3.0 of 5
830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Hotel Indigo San Antonio Riverwalk
Ranked #104 of 343 hotels in San Antonio
See the lowest price*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com HotelIndigo.com Travelocity
and 8 more sites!
Traveller Reviews
Room Prices
Write a Review

252 reviews from our community

Traveller rating
    77
    93
    48
    19
    15
See reviews for
Families
64
 
Couples
78
 
Solo
8
 
Business
44
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Atlanta, GA
Top Contributor
57 reviews 57 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 16 May 2013 NEW

This Hotel Indigo is a bit away from the hustle and bustle of the Riverwalk so if you want quiet, this is the place. If you want the excitement of the Riverwalk, you are a bit of a hike away. We rode the water taxi, but be warned, you are on the far end of the taxi loop. This Hotel... More

Was this review helpful? Yes
Hope Island, Australia
Top Contributor
82 reviews 82 reviews
61 hotel reviews
Reviews in 64 cities Reviews in 64 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

Hotel is in an excellent location to Visit the Alamo & enjoy the fantastic San Antonio Riverwalk. Shopping centre, restaurants & entertainment are all only a few minutes walk away. Staff were good & very helpful.

Was this review helpful? Yes
San Antonio, Texas
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 11 May 2013 NEW

My husband and I spent a relaxing weekend here. I was a little concerned that it was on the Riverwalk, but once we arrived, I knew it was going to be great. It's located about a 10-15 minute walk (1.5-2 miles by foot (developed walkway); a few minutes by River Taxi) from all the madness of the touristy restaurant and... More

Was this review helpful? Yes
See 4 more reviews by MovinLew for San Antonio
HOUSTON
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 May 2013

Loved the hotel. Good location on the river, only a 5-10 walk to riverwalk restaurants and attractions. Also, easily accessible to trolleys and riverboat taxis in case your not a walker. The staff was very friendly, especially Alex, at the front desk. I didn't like that no one knew where eateries were or any local favorites or directions to places.... More

Was this review helpful? Yes
See 3 more reviews by TANYA J for San Antonio
Tampa, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 May 2013

Since I was not familiar with the city but wanted to stay on the Riverwalk, I decided to go with this hotel. Booked with Hotel Tonight App on the same day. I have used this app multiple times all over the country with no issues. Unfortunately this time, it took over 45 minutes to check in. The person working at... More

Was this review helpful? Yes 1
RWIndigo, General Manager at Hotel Indigo San Antonio Riverwalk, responded to this review
2 May 2013

Thank you for taking the time to write a review about your recent stay. I apologize you were unhappy with the location of the hotel. I will discuss the check in process with the Front Desk to ensure this does not happen again to another guest. We have a couple of newer employees who are still in training and may... More

Gardnerville, Nevada
Top Contributor
66 reviews 66 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 29 April 2013

Staff was nice, room was clean and well appointed, very comfy bed and pillows. We booked a balcony room facing the river. There is construction going on across the river, and they were working 3 shifts the first 2 nights of our stay, so it was too noisy to sit on the balcony. As well, there is music piped over... More

Was this review helpful? Yes
See 4 more reviews by NextDestination77 for San Antonio
RWIndigo, General Manager at Hotel Indigo San Antonio Riverwalk, responded to this review
2 May 2013

Thank you for taking the time to write a review regarding your recent stay at our hotel. We apologize for the nearby construction noise. We are hoping this construction project will be completed by the end of the year and that will no longer be a disturbance to our guests. Unfortunately, all the surrounding businesses have to be patient and... More

Chicago, Illinois
1 review
4 of 5 stars Reviewed 29 April 2013

I recently had the pleasure of staying at this hotel in San Antonio with a friend. It is out on the Museum end of the River Walk. The walk to the main Riverwalk area was a brisk 20 minutes, but there are water taxis( wait can be upto 45 minutes for one to come by at any taxi stop) and... More

Was this review helpful? Yes
Houston, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 24 April 2013

Once again, Holly and her staff, made my stay spectacular. Last week I forgot to make my reservation so I send her (Holly) an email to check if there was a room available and she responded "Hugo – I have made your reservation" Even thou it is "Fiesta" Frank and his crew are always attentive of all of the customers... More

Was this review helpful? Yes
See 3 more reviews by Hugo Y for San Antonio
Dayton, Texas, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 17 April 2013

We just stayed a week here on our second trip to this hotel. It was good but not great. The rooms are good, but need a little touching up here and there. We had a problem with the smoke detector and the exhaust fan in the bathroom, but on our previous stay the room was great. About a 10-15 minute... More

Was this review helpful? Yes
See 4 more reviews by Billy H for San Antonio
IHGCare, Guest Relations Manager at Hotel Indigo San Antonio Riverwalk, responded to this review
6 May 2013

Dear Billy H, Thank you for taking the time to post a review of our property. I am glad to know that our hotel location was convenient for your activities. Please accept my apologies for any discomfort you encountered with the room accommodations during your stay. Your feedback is very important to us as this assists us in continually improving... More

Carrizo Springs, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 13 April 2013

The entrance was the best part about this hotel. Although the room was spacious, the furnishings could use some freshening up. Not much counter space for sundries,etc.....The lack of carpet was a refreshing change but...maybe spring for better flooring next time?

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Hotel Indigo San Antonio Riverwalk, responded to this review
8 May 2013

Dear smile and drive, Thank you for taking the time to express your thoughts and concerns. I am so pleased you liked the condition of our lobby upon your arrival. I would like to apologize you were not fully satisfied with the room accommodations you received. We work very hard to ensure our facilities and guest services are superior and... More

 
 
Hotel Indigo San Antonio Riverwalk
Enter dates 1 night 2 nights
 
Hotel Indigo San Antonio At The Alamo
Great value on a similar hotel
San Antonio, TX
4 of 5 stars 339 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in San Antonio
Trendy
Hotel Contessa
Hotel Contessa 4.5 of 5 stars 1,021 reviews
Romantic
Comfort Suites Alamo/Riverwalk
Comfort Suites Alamo/Riverwalk 4.5 of 5 stars 438 reviews
Luxury
Omni La Mansion del Rio
Omni La Mansion del Rio 4.0 of 5 stars 756 reviews
Good for business
TownePlace Suites San Antonio Downtown
TownePlace Suites San Antonio Do... 4.5 of 5 stars 206 reviews
Show Prices ABS:HotelCheckRates-d570285?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1140713?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d99458?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1723698?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these San Antonio hotels
Hotel Indigo San Antonio At The ... 4.0 of 5 stars 339 reviews El Tropicano Riverwalk Hotel 3.5 of 5 stars 471 reviews Riverwalk Vista 4.5 of 5 stars 281 reviews Hotel Havana 4.5 of 5 stars 115 reviews
Show Prices ABS:HotelCheckRates-d1146124?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d217757?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d269651?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d112229?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 343 hotels in San Antonio, ranked by popularity

Been to Hotel Indigo San Antonio Riverwalk? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Indigo San Antonio Riverwalk

Also Known As:
Hawthorn Suites San Antonio
San Antonio Hawthorn Suites
Address: 830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotels in San Antonio
#79 Business Hotels in San Antonio
Price range (per night): ₹ 7,001 - 10,721
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome the Hotel Indigo San Antonio Riverwalk, an intriguing branded boutique hotel delivering peace and renewal to people who are tired of mundane cookie-cutter hotels. Meandering along the threshold of the Riverwalk in the downtown area you will find yourself close by the Museum of Art, Alamo, El Mercado, Southwest School of Arts & Crafts, Rivercenter Mall, Henry B. Gonzales Convention Center, Alamodome, Municipal Auditorium, and Majestic Theater. Local businesses include AT&T, Baptist Hospital, Methodist Healthcare Systems, Fort Sam Houston, Brooke Army Medical Center, Kelly USA, and Lackland AFB. Imagine a 100% smoke free, sophisticated boutique hotel, whose focus is delivering guest peace, serenity and renewal. Experience true Texas hospitality at this jewel just a short stroll to restaurants and bars. Hotel Indigo offers a blend of modern contemporary living with the best in hotel hospitality. Curl up in our over-sized beds with plush bedding, duvets, pillow shams and fluffy pillows. Complimentary WiFi is at your fingertips. Relax and enjoy our Bridges Bar & Bistro for cutting edge cuisine or grab a latte where we proudly brew coffee from a local company. The Hotel Indigo San Antonio Riverwalk has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a fitness center, pool and restaurant. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Travelocity, Priceline, Cheap Tickets, Olotels, Hotwire, Agoda, Expedia, Venere and Hotels.com so you can book your Hotel Indigo San Antonio Riverwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Indigo San Antonio Riverwalk, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Indigo San Antonio Riverwalk
See the lowest price* (from Booking.com, HotelIndigo.com, Travelocity, and 8 more)
Enter dates 1 night 2 nights
Show Prices