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Salem Inn


7 Summer Street, Salem, MA 01970
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Reviews you can trust

64% Recommend
3.5 of 5 stars 130 reviews
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All (130)
[ Date ] [ Rating ]
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3 of 5 stars
ontharoadagain   1 contribution
Baldwin, NY
18 Jan 2010 | Trip type: Couples

First, I want to say...If you have an open mind your stay at this inn is bound to be a decent or good one. What I mean by this is...Don't go in expecting some 5 star swanky new, modern hotel. It's not a hotel, it's not new and modern and it's nowhere near a boutique hotel...it's an inn. The salem... more

Management response from
M Contino, Owner

Thank you very much for your thoughtful reply, and taking the time to do so. It is so nice when people appreciate the inn for what it is - a small historic bed and breakfast inn, not a large, cookie-cutter hotel or motel. We, and our staff, strive to make sure all of our guests are comfortable and well cared...

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5 of 5 stars
LuckyLynnie_10   1 contribution
Benalem, pA
12 Jan 2010 | Trip type: Family

A much appreciated visit to Salem was my Christmas gift from my sister Patrice and her children Shawn and Shannon. As part of the surprise my niece scheduled a two night stay at the Salem Inn. What an excellent choice. We stayed in room 41 which is considered a family suite and the room could not have suited us better.... more

Management response from
M Contino, Owner

I'd like to express our sincere thanks, Lucky Lynn, for your kind words and lovely review of the Inn. I know past and future guests appreciate hearing how much you appreciated the Inn's ambiance, comfort and cleanliness, as well as its reputed haunted history. We are so pleased that you found your stay happy and enjoyable! Best regards, Diane Pabich

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5 of 5 stars
JCF-RI   6 contributions
Warwick, RI
30 Dec 2009 | Trip type: Couples

My wife & I travel to Salem at least 6 times each year, and have stayed at the Salem Inn at least a dozen times or more. It is by far our favorite place to stay. The staff is friendly and the rooms are great. We have stayed in rooms with fireplaces, jacuzzi's, all of them are very nice. The... more

Management response from
M Contino, Owner

It was our pleasure to welcome you back to Salem and the Salem Inn once again. Thank you so much for your kind review, and sharing your thoughts with other travelers. As you so well know, each of our forty guest rooms are unique and individual. I'm pleased you have been able to sample so many different features and have...

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1 of 5 stars
notahappycustomer1   1 contribution
new york
11 Dec 2009 | Trip type: Couples
1
person found this review helpful

My wife and I travel a lot and I am a executive chef so i know a thing or two about professional service. While making the booking i made a joke with the service clerk only to be told off by her. When she failed to take my complete credit card details i asked her if she wanted the rest... more

Management response from
M Contino, Owner

We, at the Salem Inn, firmly believe it is our responsibility, and desire, to be friendly and hospitable, as well as professional. We would not be in the hospitality business in the first place if this were not the case. All of our front desk staff are aware of this, and strive to make our guests feel welcome and comfortable....

Nice place
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4 of 5 stars
BrughBabe22   11 contributions
Pittsburgh, PA
8 Dec 2009 | Trip type: Friends getaway

We stayed for a long weekend for Haunted Happenings and enjoyed our stay at the Salem Inn. They had a very nice breakfast every morning and our room was nice and cozy. It also doesn't hurt to mention that the Inn is haunted! Ask for room 17!! more

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4 of 5 stars
dan_ryan   2 contributions
Fall River, MA
23 Nov 2009 | Trip type: Family
1
person found this review helpful

My wife and I and young son stayed here on a Saturday night in late November We wanted to find an historic Inn with reasonable rates and for only one night if we could. Well, luck has it we we able to book this Inn which is right across from the Witch House. If you like clean, old, "creaky floored"... more

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4 of 5 stars
winga34   1 contribution
Galesburg, Illinois
17 Nov 2009 | Trip type: Family
1
person found this review helpful

My mom and I were on our way to visit Norwich University in Northfield, VT, and wanted to do some sightseeing before the day arrived. My mom and dad used to live in Melrose, MA, so she knew her way around. We were visiting the House of Seven Gables and my mom asked the curator if he knew of any... more

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5 of 5 stars
kameha   12 contributions
Hilo, Hawaii
24 Oct 2009 | Trip type: Family

My family and I stayed in the Peabody House the honeymoon suite during Halloween Happenings . It was a great experience. We read some other review that stated unfriendly staff, dirty carpet, etc. DO NOT BELIEVE THEM! Some people will say/write anything to get a discount,freebie, or just because they are overall grumpy people. The room was huge by any... more

Management response from
M Contino, Owner

We wish to thank our recent guests from Hawaiii for their kind review. We are delighted that they enjoyed their stay. Most of our guests express this type of appreciation and enjoyment after their stay at our Inn. However, it is unfortunate that the majority of guests who write are those who had some issue with the Inn that didn't...

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1 of 5 stars
stacysmoon   1 contribution
utica, ny
23 Oct 2009
1
person found this review helpful

The only thing I liked was the location. Dislikes: Loud music/orgy in next room until 3 am Old bedding in Peabody House Froze all night cause no wood for fire/heat didn't work Told girl at front desk of trouble, all she said was "Oh." Breakfast was cold and continental Wrote letter explaining trouble...no letter back more

Management response from
M Contino, Owner

It is very unfortunate that the reviewer did not contact the front desk when she was disturbed by loud, inconsiderate guests in a neighboring guest room at the Peabody House. This is very unusual behavior and certainly is not tolerated by management. We always have a staff member in attendance 24 hours a day, 7 days a week in order...

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3 of 5 stars
LetsGoIslanders   2 contributions
Long Island
22 Oct 2009 | Trip type: Couples

My wife and I spent a long weekend in Salem just a few weeks before Halloween. As you can imagine, the entire city was in Halloween mode and it was truly terrific. While the Salemn Inn was OK and met our needs, it was not what we had hoped for. The place needs a real makeover; especially the guest rooms.... more

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Salem Inn Address

7 Summer Street, Salem, MA 01970
Salem B&Bs / Inns Salem Inn
3.5/5.0
130
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