It was early early December, Christmas tree… beautiful season lights… From the very moment we arrived we felt the ambiance of deference. Elegance, perfectly balanced at the lobby, almost transported us to a moment in the past. The hospitality of the staff members was very warm and helpful. Directed to our party ball room, next to the restaurant, we entered...
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Dear Mr. Mc Ewen:
How nice – an almost poetic review of our historic hotel. This is very apt, and we are quite flattered! Thank you so much for writing so eloquently about your experience
We are very pleased that you noticed all of the things that we try to focus on, from the décor to the lighting, from the...
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The pros to this hotel is that it is a convenient home base to see the sights of Salem; the truly historical atmosphere; a large parking lot with no charge for parking; helpful staff and last but not least, excellent food. The chef in the restaurant made it to the final 4 on Hell's Kitchen. The food was supurb in...
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Dear heyjude60:
Thank you so very much for taking the time to write this review for the Hawthorne Hotel. We do sincerely appreciate your helping fellow travelers know about our property, as well as giving us the opportunity to improve.
We do love your very kind comments about your stay overall, and especially about our food. We operate a total...
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This hotel was great for touring around Salem. We stayed there one day and all the staff were very helpful.
The rooms were big and clean but the bathrooms a bit on the small side.
Overall I would go back and recommend it to people
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Dear Sailorsteph,
Thank you so very much for taking the time to write this nice review for other travelers. While it was brief, it was certainly succinct. We are so happy that you recognized the high level of cleanliness we work hard to achieve, and that you enjoyed our abundant on-site parking.
We are especially pleased that you notices the...
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I stay at the Hawthorne Hotel in the heart of beautiful downtown Salem. I've stayed there the last 4 years, and have next Octobers reservation all set. I recommend it to all, who want to capture a historical warm atmosphere, this is the place. See you a week before Halloween!
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My husband and I, along with our two children, recently stayed at this historic hotel for the Christmas holiday weekend. It was the second year we've stayed there for Christmas. The hotel was beautifully decorated, and full of Christmas spirit. On Christmas Eve they had caroling in the ballroom, which brought in quite a crowd for this event! It was...
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Hello Review Readers,
You need not question the excellent ambience, courteous service, amenities and efficacy of this old 'Lady'. You need to experience it!
You know, we live in a very delicate society, pc and all, and it doesn't take much for people to think that things aren't going their way. Rest assured that the staff and General Manager of...
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Dear Marc H,
Thank you so much for the brief but heartfelt review of the historic Hawthorne Hotel. We sincerely appreciate your taking the time to share your perspective with future travelers.
Since you took the time to mention me by name in your review, I must tell you that I am highly honored. Thank you again!
We look forward...
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We planned a trip to Salem to a local dining area on the water for the raw bar special. My husband's birthday surprise. He loves the raw oysters and only .75 each. We decided to stay overnight and make a night of it. I made a reservation at the Hawthorne for two rooms. We headed to the restaurant first. Imagine...
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Dear Mooo,
Thank you so much for writing this informative review of the Hawthorne Hotel and of Salem generally. You really did other travelers a big service by being so specific.
We sincerely appreciate your pointing out the excellent service you received from Sarah and other members of our team. We believe that it is the caliber of our team...
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My husband and I stayed at the Hawthorne during Thanksgiving. We checked in on November 24 and were planing on staying for 2 nights. Since we don't get to get away without the children too often, my husband made an effort to book a nice room. When he called he asked for a medium size room with a queen size...
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Dear Guests:
We are sincerely sorry for the experience that you had during your stay with us last month. You are absolutely correct in your statement that the bed in the room you occupied was not a queen – an honest mistake I can assure you, but one that happened nonetheless. However, it was truly an error, and not false...
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My partner and I stayed here for one night. It's hard to fully decide what my feelings are overall about the property. The hotel is beautiful and the lobby is full of life as you initially walk in. Upon walking in, you're defintiely greeted with smiles and beautiful colors and plants that are wonderfully placed around the interior. We checked...
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Dear HospBot39:
Thank you for taking the time to share your detailed review of your stay with us. We are very grateful for all of the nice things that you said about your stay. We were especially pleased to see how much you enjoyed your experience in our Tavern – we are well-known in the community for having excellent food....
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We just got back from a wonderful few days at the Hawthorne Hotel in Salem, a real gem of a hotel that deserves heaps of praise.
Location
Right in the centre of Salem near countless restaurants, bars and shops.
Reception
Extremely helpful and professional staff who demonstrate that good old fashioned service still exists. The reception exudes a strong sense...
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Dear wcfluffy:
Such an exceptionally detailed review will be so helpful to other travelers – I wish there was a way for your review to pop to the top every time someone looks up Salem, MA and places to stay – since you wrote a virtual travel guide on Salem. Thank you so very much for the high praise!!!
We...
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