Great hotel in terms of comfort and amenities. Would have liked to have cheaper parking ($26/night for valet, $18 self park), and a better room service menu (VERY weak--only late night burgers and sandwiches...no entrees). Great location to shopping and restaurants...will stay again. more

The Westin is located next door to and connected with the Providence Convention Center and Providence Place Mall. The location downtown is within easy walking distance of numerous restaurants, the river area, the Dunkin' Donuts Center (concerts and ball games) and Federal Hill which has some of the best Italian restaurants anywhere. Try the nearby Capital Grille, an excellent restaurant,... more

We purchased a Heavenly Getaway And Escape Pkg for a romantic getaway overnight. We were to have received an in-room breakfast in the morning. We checked with the front desk the night before to make sure that we could get our breakfast order in. We made our order and placed it on the door by 11:30pm. The next morning we... more

We were in this hotel for only about 12 hrs; we didn't check in until 9pm on a Saturday night. The front desk kindly asked if we wanted a high or low floor; we opted for high. Our room was in the West Tower (1808). Frankly, I was a worried about this hotel after reading some of the recent reviews... more

Very nice rooms, giant hotel in a central location. You have to pay $18 for parking or park at a meter on the street which isn't great. You can get it cheap on priceline.com more

We ( my husband,myself daughter and friend, in their 20s) booked this hotel for the Waterfire on Columbus weekend. Providence was packed with several other events as well including the Jackolantern Spectacular at Roger Williams Park zoo ...EXCELLENT! We planned to do both activites. I was concerned about all the negative reviews that had been written recently about this hotel... more

I had my doubts about this hotell due to the negatives on this site but our stay there was wonderful. The room was clean, spacious and had a nice view. My wife's biggest hotel fear is a gross bathroom but this was clean and looked brand new. Check in was a breeze, when I mentioned we were told we were... more

Beautiful hotel..new..great location. Good deal(110) Was dismayed that both the toilet paper holder and seat were broken/out of allignment. The maid simply put the TP on top of the toilet. With this attention to detail, one has to question the amount of attention that went into cleaning the space. Also, the hotel does not have a kiosk to print airline... more

I stay at this hotel quite often and have never had the experiences that many on this site report. The West Tower, the older tower does need some renovations, which I understand are currently ongoing (i.e. new carpets, new plasma TVs, etc.). The few times that I have had an issue (an airconditioner not working) the front desk staff has... more