We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 143 Albuquerque hotels »

Hotel Albuquerque at Old Town

3.5 of 5
800 Rio Grande Blvd NW, Albuquerque, NM 87104 (Formerly Sheraton Old Town Hotel)
Hotel amenities
Special offer
15% off room rate
Ranked #15 of 143 hotels in Albuquerque
4.0 of 5 stars 265 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

265 reviews from our community

What travellers say about this hotel
  • Very nice(9)
  • Room service(5)
  • Cafe Plazuela(4)
  • Friday night(4)
  • Friendly and helpful(4)
  • Long days(3)
  • So comfortable(3)
  • Good food(3)
  • Q bar(3)
  • Balloon Fiesta(3)
Traveller rating
    144
    67
    30
    9
    15
Only show reviews for Family (50) | Couples (87) | Business (89)
Date Rating
Chocolatl
Washington, DC
Contributor
12 reviews
6 helpful votes
3 of 5 stars Reviewed 31 January 2012

In town for a conference, we stayed here because of the location. The hotel is good, with a decor that is quaint, if not overdone. You could film a Mexican movie set in the 40's in the cafeteria. The rooms are good, but with noisy window AC units. And my pet peeve: you have to crawl under the desk to... More

Was this review helpful? Yes
selina g
Albuquerque, New Mexico
Reviewer
3 reviews
1 of 5 stars Reviewed 23 January 2012

My stay at the hotel Albuquerque was the worst stay in a hotel that i ever had the hotel was dirty they don't accomadate handicap people what so ever the staff was very rude and the food made me sick More

Was this review helpful? Yes
Kristelle Siarza, Public Relations Manager at Hotel Albuquerque at Old Town, responded to this review
27 January 2012

I apologize for the concerns you had during your stay at the Hotel Albuquerque at Old Town. We appreciate all feedback and i would be happy to discuss these items with you further. I can be reached by calling the Hotels main phone number. Regardless, we want you to know that your concerns will be addressed so that upon your... More

PWM5322
Minneapolis
Senior Reviewer
6 reviews
3 helpful votes
4 of 5 stars Reviewed 19 January 2012

We drive thru Albuquerque at least twice a year from AZ to MN and have never stayed in the area before - That may very well change. This hotel is fantastic: nice sized rooms, great hotel grounds, the staff was very friendly and helpful and the food in the restaurants was outstanding. What more could you ask for! BTW -... More

Was this review helpful? Yes
gjrNy
ny
1 review
4 of 5 stars Reviewed 18 January 2012

Stayed there for a wedding. Got there a couple hours before regular check in. The desk staff was great by getting us checked in early. Room was nice with a good view of Sandia mountains. Unfortunately the sound proofing was less than ideal. And the plumbing could use improvement. Getting shower temperature was a problem. If you're looking for night... More

Was this review helpful? Yes
Marcella2007
New Mexico
Contributor
12 reviews
3 helpful votes
5 of 5 stars Reviewed 18 January 2012

We really enjoyed their New Years Eve package. The room was AMAZING, The beds were Soooo comfortable, the view was AMAZING, The Service - AMAZING!! It was a real treat for my husband and I. We will be back to enjoy a "Staycation" in the near future...Thank you to all of the staff, your hotel is beautiful! More

Was this review helpful? Yes
Michael B
Derby, United Kingdom
Contributor
15 reviews
8 helpful votes
5 of 5 stars Reviewed 11 January 2012

The room was large and clean with a great view. The hotel decor is traditional New Mexico style and they serve a great breakfast. Staff were very friendly.Ideally located for walking around Old Town where there are lots of shops are restaurants. More

Was this review helpful? Yes
AlbuquerqueD_W
Albuquerque
Reviewer
3 reviews
2 helpful votes
3 of 5 stars Reviewed 26 December 2011

The front desk staff and housekeeping people are quite good. The restoration of the former Sheraton has turned out well, evoking a Pueblo-Colonial style. The rooms are comfortable and well appointed. The hotel appears well laid out for conferences and meetings. Both restaurants have problems. Cristobal's aspires to sophistication, but the poorly trained and unresponsive wait staff are not an... More

Was this review helpful? Yes
MG L
Sterling, Virginia
Senior Contributor
23 reviews
15 helpful votes
4 of 5 stars Reviewed 14 December 2011
2
people found this review helpful

I just got back from a conference at this hotel and the banqueting facilities and meeting rooms were excellent and easy to get to. It's the holidays so the hotel is decorated with seasonal decor, including luminarias lining the outside of the hotel which is so festive and traditional for New Mexico to greet you on arrival. If you are... More

Was this review helpful? Yes
Gregorio P
San Antonio, Texas, United States
Senior Contributor
23 reviews
5 helpful votes
5 of 5 stars Reviewed 12 December 2011

This hotel I was told was the old Sheraton and a local group purchased it and renovated it. The hotel is very New Mexican with browns and oranges filled with furniture you'd expect to find in the SW. Tons of ballroom space, fitness ctr, two bars with a "Hacienda" next door that is great for events (call CRE8AD8 to manage... More

Was this review helpful? Yes
kim u
Kent, Ohio
Contributor
13 reviews
6 helpful votes
5 of 5 stars Reviewed 9 December 2011
1
person found this review helpful

I have been attending an annual conference held at the hotel Albuquerque old town since 2006, and their service always has been outstanding. In particular is the friendliness and professionalism displayed by the desk staff. The rooms are clean, and the food served at the onsite cristobol's restaurant is very good. Also, it's an easy walk to authentic historic old... More

Was this review helpful? Yes

Travellers who viewed Hotel Albuquerque at Old Town also viewed

Hotel Parq Central
5 of 5 stars 245 Reviews
Albuquerque, NM
CHECK RATES! ABS:HotelCheckRates-d1901934?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel Andaluz
4.5 of 5 stars 254 Reviews
Albuquerque, NM
CHECK RATES! ABS:HotelCheckRates-d92752?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Sheraton Albuquerque Uptown
4.5 of 5 stars 344 Reviews
Albuquerque, NM
CHECK RATES! ABS:HotelCheckRates-d98673?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 143 hotels in Albuquerque, ranked by popularity »

Been to Hotel Albuquerque at Old Town? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Albuquerque at Old Town Also Known As

  • At Old Town Albuquerque
  • At Old Town Hotel Albuquerque
  • Hotel Albuquerque Old Town
Address: 800 Rio Grande Blvd NW, Albuquerque, NM 87104 (Formerly Sheraton Old Town Hotel)

Is Hotel Albuquerque at Old Town your business?

  • Manage your listing
Hotel Albuquerque at Old Town
Show the lowest price for this hotel* (from our partners)
CHECK RATES!