Had a noisy, clunky refrigerater that wouldn't quiet down even when I shut it off. Turned the air conditioner on in the middle of winter to drown out the noise. Also, had hot water problems during my stay. Started my day at 3:45am to catch an early flight and scalding hot water out of both the hot and cold spigots... More

I am giving this a three only because in my husbands and my opinion the beds are really not very comfortable. My husband said he could feel the spring of the bed on the edge of the bed. And I personally slept horrible as I have a bad lower back and if the bed is too firm it is very... More

I stayed one night, after a long trip in from Europe. The staff were helpful, efficient and friendly. The room was large and well appointed. Free wifi was supplied, and the bathroom was well stocked with towels and toiletries. The room I was in, 317,was very close to a noisy ice-maker in the hall. Some noise did intrude, but was... More

This hotel is relatively new. It is clean and the staff are friendly however, it is located too far from the city. There is no public transportation near the hotel or other restaurants. Breakfast is too expensive for what they provide. In order to get anywhere, I had to request a shuttle that could only take me within a three... More

I stayed here while attending a conference at UNM. The hotel was full of other conference attendees and we all were on the same schedule. The staff was professional, courteous, and very adaptive to all our needs. Specifically, they provided breakfast each morning to the conference attendees and ferried us back and forth to the university and the hotel multiple... More

We stayed here our last night in ABQ to be near the airport. We had a corner room and experienced none of the noise issues described by others. The room was clean and spacious with a very comfortable bed. Bathroom was especially nice. We found our stay very pleasant. The one minor issue was this: When we checked in the... More

Many of the hotels were booked for the Balloon Fiesta and since we were staying one night, we rolled the dice with Hotwire. This hotel is in a grouping of newer hotels right between the airport rental car facility and I-25. It was very convenient and comfortable. The bathroom layout was very roomy, not like some closet sized bathrooms.One one... More

I was very unimpressed with this hotel and would not have stayed here except for the Balloon Fiesta taking up all other hotels during my business trip. The internet service rarely worked and usually would not let me log in with some random error message. The refrigerator TICKED extremely loudly all night. I could hear every step that the person... More

I stayed here recently while on travel. The room was average, but I could hear EVERY WORD from the rooms on either side of me and usually from above when not covered by the loud creaks of every step my upstairs neighbors took. When I was actually able to log on (I usually received a status message saying all available... More