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All 144 Albuquerque hotels

Hilton Garden Inn Albuquerque / Journal Center

3.0 of 5
5320 San Antonio Dr. NE, Albuquerque, NM 87109
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Hilton Garden Inn Albuquerque / Journal Center
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Ranked #29 of 144 hotels in Albuquerque
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58 reviews from our community

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Chicago, IL
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW via mobile

Pros: Clean, comfortable beds, good value Cons: I was in a non-smoking room, yet I could occasionally smell cigarette smoke in the room. Stayed here for a few nights on a business trip and the hotel served it purpose. It was a clean, no frills, good value hotel. Considering the proximity to my office, one of the better choices in... More

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Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review
17 June 2013

Thank you for sharing your recent stay experience. We do value the opinions of our guests. I will be sure to share you comments with the appropriate Departments, especially regarding the cigarette smell you experience. We hope to have the opportunity to provide accommodations for you on your next trip to Albuquerque! More

Mesa, United States
1 review
4 of 5 stars Reviewed 15 June 2013 NEW

Rooms are clean and well-attended. The front desk staff is extremely helpful and friendly, willing to go the extra mile. We had problems with guest noise in the room next to us. Front desk staff was willing to help with this. Really enjoyed having the refrigerator/microwave and private bathroom.

Review collected in partnership with Hilton Garden Inn

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Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review
17 June 2013

Thank you for sharing your recent stay experience with us. We are glad to hear that you found our guest room to be clean. I will be sure to share your comments with our Housekeeping Department and Front Desk Team. We are proud to offer a refrigerator and microwave in ALL of our guest rooms! We look forward to having... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 12 June 2013 NEW via mobile

Reserved a room for a staycation with niece and nephew. Was impressed from the moment I walked in the door. Front desk clerk, Briezy, was the best I've ever seen. So sweet and polite. Offered me a room upgrade free of charge. The indoor pool wasn't heated, but we still swam quite a bit (and the hot tub, too). When... More

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Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review
17 June 2013

Thank you for taking the time to share your recent stay experience. We are happy to hear that overall you enjoyed your stay with us. We will certainly share your comments with our staff, including Briezy, our Front Desk Agent and our Maintenance Team. In addition, we will be sure to have our Maintenance Department correct the issue with the... More

USA
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 June 2013

The pool did not work and the breakfast was not a complimentary breakfast. For a family with children I would not suggest this hotel nor will I ever stay again. It was at a good location however there were many hotels in the area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review
7 June 2013

Thank you for your comments. We certainly appreciate you taking the time to share your experience with us. We do apologize that our pool was out-of-order during your stay. We do have to occasionally close our pool and perform maintenance on it in order to keep it in good condition, and unfortunately that occurred during your stay with us. We... More

Las Cruces, New Mexico
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 June 2013

Stayed at this hotel for just one night while visiting my daughters and grandkids. The price was very good for a one night stay and the service was excellent. The rooms were a bit small but very clean and the beds were extremely comfortable with enough pillows. The location was ideal being close to I-25 gives you quick access to... More

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Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review
3 June 2013

Thank you for taking the time to write this review of your recent stay with us. We are happy to hear you were satisfied. We certainly do apologize about the pool being closed during your stay. We were performing some standard maintenance during your visit. The pool is now up and running and waiting for you! We do hope you... More

converse, United States
1 review
5 of 5 stars Reviewed 30 May 2013

When I arrived the hotel was busy. I had a reservation and the service was great. I was in my room in about 5 minutes after I walked in the hotel. I would recommend this hotel to anyone. The staff is excellent.

Review collected in partnership with Hilton Garden Inn

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Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review
3 June 2013

Thank you for taking the time to share your recent experience with us. We are thrilled to hear you enjoyed your stay with us. We look forward to having you as our guest again! More

Phoenix, United States
1 review
5 of 5 stars Reviewed 21 May 2013

Great lobby where my family could gather. Three separate seating areas allowed lots of room for other guests. Cracker Barrel right next door and Denny's across the street. Easy freeway access. Very clean and comfortable!

Review collected in partnership with Hilton Garden Inn

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Michelle M, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review
23 May 2013

Thank you for choosing to stay at our hotel. I am glad to hear that you enjoyed your stay AND our Lobby! I hope you will return should your travels bring you back to Albuquerque. More

Orange Park, United States
1 review
5 of 5 stars Reviewed 15 May 2013

Hotel is just off I-25 North in Albuquerque and next to the only Cracker Barrel in the city. Also just a few miles south of the Sandia Casino and Hotel resort and 15 min from Airport. Very comfortable, secure and great staff!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michelle M, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review
23 May 2013

Thank you for taking a moment to share your thoughts. I am happy to hear you four our location to your liking. We look forward to welcoming you back to our property soon! More

Seattle, Washington
Top Contributor
110 reviews 110 reviews
72 hotel reviews
Reviews in 54 cities Reviews in 54 cities
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed 9 May 2013

This is a 4-story boutique type hotel on the northern stretch of I-25 with good access for Santa Fe, the casino and the Sandia Tramway. It's also a nearby location for the Balloon Festival and events in the northern part of the town. I found some downsides, though - the time on the room clock can only be changed by... More

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See 6 more reviews by Zoom_Gotti for Albuquerque
Michelle M, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review
10 May 2013

Thank you for choosing to stay at our hotel, and for your very through review. I am glad to hear that you enjoyed your stay and that you found our location ideal. I will be sure to share your comments with my Housekeeping Department regarding the clocks. We certainly do not want to inconvenience anyone by having the wrong time... More

Colorado Springs, United States
1 review
2 of 5 stars Reviewed 8 May 2013

Hotel staff was extremely inflexible when a co-worker reserved the wrong Hilton Garden Inn. The hotel staff would not transfer his reservation (which was paid for by HHonors points) to the right hotel. I thought they should have treated a HHonors member better than they did

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michelle M, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review
23 May 2013

Thank you for taking the time to comment about your recent stay with us. We certainly do apologize for the confusion with your co-workers reservation. We do hope you will return to our hotel should your travels bring you back this way. More

 
 
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Additional Information about Hilton Garden Inn Albuquerque / Journal Center

Also Known As:
Hilton Garden Inn Albuquerque / Journal Hotel
Hilton Garden Inn Albuquerque / Journal Hotel Albuquerque
Hilton Garden Inn Albuquerque
Hilton Albuquerque
Albuquerque Hilton Garden Inn
Albuquerque Hilton
Address: 5320 San Antonio Dr. NE, Albuquerque, NM 87109
Phone Number:
Region: United States > New Mexico > Albuquerque
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Family Hotels in Albuquerque
Price range (per night): ₹5,146 - ₹9,252
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
** This hotel is scheduled to open July 11, 2004, and will begin accepting reservations on or after that date. **Located on Albuquerque's north side, The Hilton Garden Inn Albuquerque Journal Center is just minutes away from the Journal Center business district, as well as downtown. We are an easy 15 minute drive from Albuquerque International Airport. Major nearby corporations include, Northrop Grumman, Honeywell, Intel, and General Mills.... ... more   less 
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