This was my third time staying at the Hard Rock in Albuquerque - twice for conventions, and once for a mid-winter romantic get-away with my husband. Overall, the service has been fairly consistent. Check-in is always easy, the staff is friendly, the rooms are clean, etc. My biggest complaint is the lack of amenities in the rooms, such as a... More

Came to Albuquerque for a Spa Weekend for my mom's 60th birthday! We booked this hotel because the La Bella Spa is located on the property. Check-in was fast and easy, but because we were paying for the room with cash, we had to wait until check out to make the payment. The front desk staff was fast and friendly!... More

We have stayed here a few times. The rooms are nice, with flat screen TVs and iPod dock, but the view from the window is of the roof of the building below. That's the view we've gotten all the times we've stayed there. Cell service isn't the best anywhere throughout the facility, which is strange because it's right next to... More

Came to ABQ for a concert. Hard rock is south of town, but not too far. The hotel is nice, but you can tell it was an Indian hotel/casino that was rebranded into a Hard Rock. Got a great deal on room with free casino money. The only real issue we had was upon checkout. Forgot an item in the... More

First impressions are good; then we notice things are broken in our room. We waited an hour for various depts to repair the problems. 2 depts were arguing over who was responsible and didn't bother to let us know no one was going to repair one of the problems. 1 restaurant was advertised in our room. We went to find... More

I visit the Hard Rock 3 times a year and absolutely love it!! The hotel is beautiful, modern, and most importantly the staff treats you like family. There is no other place i would even think about staying. Everything you need is there, with a variety of restaurants and bars, casino, pool, spa, etc, enough to keep you entertained around... More

Stayed here during Christmas 2011. The hotel is beautiful especially during the holiday season. The hotel sits at the base of the mountains and is a bit of a drive from anything but the setting was gorgeous with the snow capped mountains behind us. Our room was clean and comfortable but we would have loved a coffee maker and mini... More

The Hard Rock Hotel is very comfortable, clean and up to date. The beds are very comfortable, the decor is modern and relaxing. The registration desk is understaffed and slow, but the room made up for the delay. There aren't any "nice" restaraunts, but the casual places had good food at a reasonable price. The Casino was less than enjoyable,... More