This hotel is the former Sheraton and next door to the Courtyard. My experience is mixed. The room, hotel, and grounds were pleasant and clean. The open Spanish design and tropical vegetation is delightful. The staff was competent and friendly. The breakfast buffet was a bargain. The refrigerator is a nice size and is empty for use, not a mini-bar... More

Brand new, or it was kept this way, beautiful location, with the exceptional quality of HI Express. When in this place, STAY HERE! More

This is the only full service hotel in Brownsville. The hotel offers convenient free shuttle service to Brownsville Airport. The hotel is conveniently located across a mall. I noticed some guests getting a complimentary shuttle to go to the mall. The hotel room was spacious and clean. The front desk staff was extremely courteous and knowledgeable. I had an opportunity... More

I booked two night stay on the Priceline. It wrongfully booked for us a smoking room. Although it is not hotel's fault, the manager's attitude is really bad and tried to ignore my request for changing other non-smoking room if somebody cancel their room. I left my contact information and told them if there is any available non-smoking room just... More

Had about 15 bites on my legs after staying here... Contacted management and never got a response... Had the bites confirmed by a doctor.. ... Hotel smells very musty when you walk into it. i stayed in room 350... Third Floor.... I recommend staying at Holiday Inn express. I changed to the Express after two nights.... Terrible experience overall... More

This hotel is poorly managed. I purchased the room though priceline. Per Priceline policy, any needed changes to the room I have to go through the hotel and could cost extra. This was not a problem. I called the hotel 2 weeks before arrival to confirm if there was a sleeper sofa in the room and if not could I... More

Smooth operation at front desk. Rooms tidy and clean. Bathroom looking a little aged. Acceptable place to stay. More

I stayed aT THIS HOLIDAY INN just for one night we checked in as walk inn like around 6 P.M we got dress to go have dinner when we came back we were ready to go to bed that's when I noticed stains on the sheets, they were hairs on the pillows even signs of mascara on one of the... More

Stayed at this hotel during the last week of Feb 2008. Our 4 days / 3 nights stay started with a cold reception. Our room was on the first floor. There is no elevators. Had to carry our baggage. There was no help available. Next the room service is terrible. It took 2h to deliver a pizza on the first... More