I travel a lot by business, but I’ve newer seen the accounting mess like in this hotel. Be careful with their charges, reservation, resort's fee and etc. During reservation process on Oct 15, women on the phone charged my credit card with the wrong amount $300 before I even agreed to get the room, then she provided me another room... more

A night and a day at the Spa was given to me by my husband for my birthday. My husband treated my sister and I. Needless to say, our experience was terrible -- beginning with paying extra for an atrium view room and the only atrium view rooms that were available when we checked in were handicapped. My husband booked... more

The convention center is lovely and the open air atrium is dramatic. The rooms are comfortable with nice amenities. The restaurants within Gaylord are overpriced, but terrific restaurants are only a block away. Rosa Mexicana and Grace's Mandarin were terrific. I stayed at Gaylord for 5 days, and after my 3rd day I felt as though I had exhausted walking... more

Not sure how to rate this place. Set up to be a luxury hotel...Grand 'Ol Opre-ish...but this little compound like community it is in kind of reminded us of an effort to be an utopian enclave. Certainly lacked ambiance...it was like the place was trying too hard. I guess it is a great place for a business conference if you... more

New hotel with trendy shopping and resturants with in walking distance. Right on water with water taxi to historic area of Virginia. Very expensive to purchase anything on the inside of Gaylord. Overall nice. Short taxi ride to DC. more

I've been staying in that hotel for five nights as a conference took place there. The rooms are good to great, but not worth the very high price. The place is very new so everything is shiny. Service was very nice to me and I think the problems of the very fist days of this hotel are gone now. Location:... more

Pros: Very big, very clean and very modern. Cons: Very over-priced. The service is horrible. The location is very bad. The staff / workers are unfriendly and incompetent. more

The property is beautiful, but very overpriced. As with all the Gaylord properties, it is an "enclosed" city with limited access to amenities. If you do not have a car (parking is $19/day), you are trapped. There are no grocery stores nearby to buy snacks (and water there is $3.00 a bottle), no drugstore (like CVS), etc. There are a... more

I was at a conference this summer at the Gaylord National Resort outside of Washington D.C. The conference facility was really good, and the service was good. However, the location really left a lot to be desired. To get into D.C. (or even Alexandria), you had to take a taxi or water cab, or a shuttle to an outlying metro... more