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Holiday Inn Hotel & Suites Salt Lake City-Airport West

3.5 of 5
5001 West Wiley Post Way, Salt Lake City, UT 84116
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Ranked #39 of 76 hotels in Salt Lake City
3.5 of 5 stars 56 Reviews
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56 reviews from our community

    Trip type
Traveller rating
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Date Rating
OSUcrapsplayer
Pentwater, MI
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed 9 February 2012 NEW

I attended a business meeting on February 6, 2012 and stayed three nights at this hotel. The shuttle from the airport was timely and came with a friendly driver. When I took the shuttle back to the airport the next day to rent a car, the lady driver was even better. Food was a disappointment. The breakfast buffet was expensive... More

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Steven Key, Front Office Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review
12 February 2012

I want to thank you for taking the time to provide our hotel with valuable feedback and an opportunity to train our teams to deliver better service. I also want to thank you for your business. There are many hotels in this area and we are happy that you chose us. Next, I'd also like to apologize for the unfortunate... More

wyopride
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed 3 February 2012

We stay here all the time when we are in salt lake. I like the location even though it is not downtown. The rooms are nice and the staff has always been the best part. The only bad part is that you can't garauntee any type of rate on the rooms within $40. The restaraunt is generally good but once... More

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Ted Capener, General Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review
6 February 2012

Thanks very much for staying with us during your visits to Salt Lake City! I also want to thank you for taking time to post your review. Please feel free to contact me whenever you are in the hotel to let me know how we can make your stay a five star experience! It is my teams goal to deliver... More

Crustiviajero
Barcelona, Spain
Top Contributor
56 reviews
34 helpful votes
5 of 5 stars Reviewed 10 January 2012

I stayed one night after a long journey from Barcelona. It is located near the airport (5min) and it is eas to get by car from the airport (they have free airport shuttle) The staff from reception and restaurant very friendly. The room was correct, clean and with different types of pillows. Free wifi provided and being a Priority Club... More

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Ted Capener, General Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review
17 January 2012

Thank you for choosing to stay with us! I appreciate your kind words and look forward to seeing you again next time you come through Salt Lake City! More

MKD_Canada
Edmonton
Senior Contributor
27 reviews
10 helpful votes
4 of 5 stars Reviewed 3 January 2012

Booked through a 3rd party discount site, but had none of the problems other reviewers had (we asked for two queen beds and received them). Hotel is new, service is friendly. Beds are comfortable. Our TV did not work... we told the front desk staff, who were friendly and told us things to do to try to make it work.... More

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pjriccio
New York City, New York
Senior Reviewer
6 reviews
7 helpful votes
3 of 5 stars Reviewed 23 November 2011
1
person found this review helpful

OK place to stay if you need to overnight in SLC, however I would not recommend this for more than one night. The positives: Polite fast Check in 10 minutes to the airport Free Shuttle service to and from the Airport\ Clean room, nice beds, very quite. The Restaurant has a good breakfast, and will provide you with a discount... More

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sandsunsurf72
Reno, Nevada
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 31 October 2011

I was pleasantly surprised at the lobby, which was clean and spacious, and even somewhat luxurious. The rooms are large and the beds very comfortable. Even though we arrived on a Sunday night, the restaurant and bar were open. The only disappointment is the spa- there is a pool and hot tub, but no steam room or sauna, and the... More

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ShivUSA
USA
Contributor
12 reviews
4 helpful votes
5 of 5 stars Reviewed 1 October 2011

I am somewhat surprised at the other reviews. We stayed for one night Sep 9-10 at this Hotel after booking through Priceline Name your own price. As a Platinum Priority Club member, I was upgraded to a King Suite & the accommodations and amenities were excellent. The cleanliness, breakfast, pool & spa facilities were a great value for the money.... More

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Tazman42
Minneapolis, Minnesota
Senior Reviewer
6 reviews
3 of 5 stars Reviewed 25 September 2011

I had the same experience as another reviewer. Got the room through a Name Your Price website, and on arrival was told that King was standard and would have to 'upgrade' to 2 beds. The upgrade was 50% of the price I paid for the room, and to me, reeks of bait and switch. After driving for 14 hrs., I... More

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AmyKenneth
Martinez, Georgia
1 review
1 of 5 stars Reviewed 21 September 2011

We stayed here while our truck was being worked on. To begin with the room rate was 99.95 per night. We had to stay two extra days. They failed to tell us that those two extra days would cost 189.95 per night. We were shocked when we received the bill. I called down to see about getting an adjustment but... More

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goofienewfielover
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1 of 5 stars Reviewed 12 September 2011

I booked this through a Name your price website so you never know what you're going to get. Usually I call and ask for a room with 2 beds if I'm traveling with 3 people. If they have it, most hotels happily oblige. This hotel informed me that it would be $20 extra for the "upgrade"...Upgrade?...most of the time the... More

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Holiday Inn Hotel & Suites Salt Lake City-Airport West Also Known As

  • Holiday Inn Salt Lake City
  • Salt Lake City Holiday Inn
Address: 5001 West Wiley Post Way, Salt Lake City, UT 84116

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Holiday Inn Hotel & Suites Salt Lake City-Airport West
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