This property was a nice place for my wife and I to stay for the night. We drive back and forth to FL quite a bit and when we drive at nights we like to stop halfway. The room was very clean and comfortable. Just enough off I-75 that you do not here any traffic. The Front Desk people were...
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Travelling the I-75 can and not knowing where to stop for the night can be a problem. Thank goodness we found this place for the night! Mind you it isn't a Hilton nor a Holliday Inn Express but the room was clean. The bed was soft and the room was roomy for all of us to have a good night...
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Dear 204 JohnL204,
Thank you for taking the time from your busy schedule to write an online review. We are delighted to know we were able to satisfy your lodging needs. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience. We look forward to...
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I had not previously stayed at this hotel before so I didn't know what to expect. Overall, I was very unhappy staying here. The woman at the service desk was very rude and unprofessional and kept giving me keys that didn't work. I had to walk all the way up the stairs three times just to realize that the keys...
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Dear J H;
Thank you for the review of your stay with us here in Macon. I am truly sorry it was unpleasant and disappointing. I have been attempting, unsuccessfully, to contact you in order to proceed with follow through measures; however, I have not been able to find your account information. Not one of my staff members recalls any...
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This property was a pleasant surprise for the price. The room was very clean and large and included a couch. I especially liked the fact that the fridge and microwave were mounted in the wall, not just stacked on top of each other like most hotels. It was also very quiet. Shopping and restaurants were very convenient. There is a...
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Dear Dragonflymomma,
Thank you so much! We all appreciate this great news!
I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, I hope...
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We like Red Roof Inn because most of them have outdoor access, and we like to open the door to air out the room because of allergies. This Red Roof Inn, although close to the highway, is not on it, so it is pretty quiet. It's very convenient, a stone's throw from Walmart, Cracker Barrel, Kroger's, Dick's Sporting Goods, McAllister's...
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Dear Jillneimark,
Thank you very much for your kind encouraging words. I will be sure to tell Deni and the rest of the staff of your appreciation for all their assistance. We do try to accommodate all special requests. Hopefully we will be able to continue to deliver satisfying service and have each and every guest walk away happy. It...
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On my annual trip up north for Christmas I once again stayed at the Red Roof Macon West. I have written a review back on Feb 12th 2011 about this hotel titled "Stay for the Showers Alone" and this time I was just as pleased. Room was clean and sheets were nice and white. I always look and inspect for...
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Reviewed 12 February 2011
Dear ldiocrad,
Thank you for your wonderful response. It is very incouraging to read reviews from our guest. Your responses give us the opportunity to know what changes need to be made. We have received many request for the bagels, and cream cheese; so, we have reimplemented these items back on the breakfast bar. At one time, we were not...
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This hotel is right off I-475 in Macon yet far enough back from the interstate to be VERY quiet. It is a good stopover for those who are ready to stop for the night traveling I-75 from Atlanta south to the FL border or vice versa. Plenty of restaurants (Cracker Barrel right across the street among many others at this...
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Dear Guest,
Thank you for your review, it is greatly appreciated. This has been shared with all of the staff, we are all happy your stay went well.
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This whole thing was a mess! We stayed June 30, 2011. I have waited to post on T.A. because I had hoped this would be resolved.
Watch out when you make reservations on Red Roof's online page. Make sure you check the dates after you book the room (if you even decide to after reading this). There's a gliche in...
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Dear guest, if this was a court of law where the bottom line is written in plain black in white, it would not matter how this all happened; be it human error, or technical error. An error occurred that just should not have occurred in the hotel industry. However, I can assure you that this did not happen because of...
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This hotel was in a convenient location for the interstate access, food and shopping. The staff were friendly and met all our needs. The beds were comfortable and the rooms were clean. We used the pool all afternoon and it was very clean and well kept. We enjoyed the sun room at breakfast and all the normal breakfast items were...
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Thank you for your comments about your stay with us here in Macon. We are glad the pool was enjoyable, and that you were pleased with our facilities.
I too, like the sun room, it is one of my favorite places to be during sunrise and sunset.
Best wishes to you and your family. Please come again and bring a...
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This hotel used to be a member of another chain, which recently went to internal hallway only. Red Roof benefited! This hotel has excellent mattresses. Clean. A basic business travel hotel, that also welcomes the vacation traveler. Inexpensive. Free Continental Breakfast, including waffles. No meats, just breads, muffins, cereal, and the like. Nice and helpful staff. Slept well. The rooms...
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It is so nice of you to take the time to detail our facilities, and services so extensively. You are the quality of guest that show great appreciation for our efforts. We can only wish to return the favor by appreciating you more.
Everyone has read your review, (it has been the Top of the Day for us). It is...
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