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Holiday Inn Express Hotel & Suites Macon West

2.5 of 5
4970 Harrison Rd, Macon, GA 31206
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Holiday Inn Express Hotel & Suites Macon West
Ranked #18 of 66 hotels in Macon
4.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    10
    8
    1
    6
    2
Date Rating
Southeast
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW

My children and I were impressed by this facility. It is nearly new, clean, and quiet. The personnel were all friendly and efficient. The breakfast was good and replenished frequently. It was also a treat that our room had 2 queen beds, instead of two standards, with comfortable pillows and new-ish linens. More

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Jacksonville, Arkansas
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 May 2012

We stayed at this hotel on May 3rd and we couldn't have been more pleased. It is very clean and the staff was very courteous. The location was simple to find (via my Garmin) and it was very quiet at night. They also serve a great breakfast that is free of charge (B&G, baccon, pan cakes, muffins, juice - you... More

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Atlanta
Top Contributor
53 reviews 53 reviews
Reviews in 21 cities Reviews in 21 cities
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

I stayed at the Holiday Inn Express on Harrison Road in April. This is a newer property built as an upscale Holiday Inn Express on a crowded Interstate exit; there are a large number of competing properties to choose from. The location is not the best, it's hard to find due to all of the competing hotel / motel signs... More

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See 3 more reviews by okguy2937 for Macon
Shobha31206, General Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review
2 May 2012

Thank you for taking the time to share your experience. We are grateful that all of our hard work and dedication is noticed and appreciated. I will make sure to share your thoughts and experience with our ladies and gentlemen. Once again thank you for sharing your experience. Our guests' appreication is what makes everything worth it. Our goal is... More

Austin, Texas, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 24 April 2012

The hotel looked clean and decent overall, however, I found three silverfish bugs in my room, one in the tub, one by the door and one by the window! I found them in the morning that I was leaving, otherwise I probably would not have stayed. More

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Shobha31206, General Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review
2 May 2012

I am concerned about the problem you encountered at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. Be assured that the issues you have raised have been addressed and that appropriate action has been taken, We hope that you will give us another chance in the... More

Decatur, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 March 2012
1
person found this review helpful

My family and I were in town for one day for my child's technology fair. The hotel was very clean and the person at the front desk was pleasant and efficient. The breakfast was great as well. I would definitely stay here again. More

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Shobha31206, General Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review
1 April 2012

Thank you for the nice review. We are very happy that you and your family had a great time with your child at the technology fair. The staff appreciates your comments and we look forward to the opportunity of hosting your next stay in Macon. I hope your travel was pleasant traveling back home. Thank you again. More

Indianapolis, Indiana
Senior Contributor
25 reviews 25 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 17 March 2012
1
person found this review helpful

Best hotel at that exit, in my opinion. Very comfortable rooms and accommodations. Stayed Friday evening so busyness may have contributed to slowness in restocking breakfast items on Saturday morning-no skim milk out, cereal bowls out, coffee out, trash cans full. Those were quickly remedied, when asked. More

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Shobha31206, General Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review
2 May 2012

We appreciate you taking time to share your experience. I hope that next time you can spend more time in Macon. We have a wonderful city to explore. We are also a within driving distance of Tanger Outlet Mall and many locally owned restaurants. The front desk can share with you their favorite local and chain restaurants. My personal favorite... More

Birmingham, Alabama
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 February 2012
2
people found this review helpful

Recently my husband and I were in Macon on business. We stayed at the HIE for six weeks with weekend trips home. This hotel became our second home for awhile. The staff was very helpful and very welcoming from the general manager Shobha to the housekeeping personnel. Everything is kept clean and up to date, including the grounds. Our room... More

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Shobha31206, General Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review
1 April 2012

Thank you for taking the time to share your experience. I will make sure to pass along your comments to our Ladies and Gentlemen so they know their hard work and dedication is noticed and appreciated by our guests. It is guests like you, who take the time to share positive thoughts, that encourage our staff to always deliver excellent... More

Florida City, Florida
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 11 January 2012
7
people found this review helpful

This hotel was very clean and comfortable. It even had a great smell about it! The quality was beyond expectations and the hotel seemed very new. This is what you would expect in a 5 star. Price was very reasonable. I like the little things – they made me feel valued and the manager Shoba recongined that i was a... More

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Shobha31206, Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review
26 January 2012

Thank you for taking the time to share your experience. I will make sure to pass along your comments to our Ladies and Gentlemen so they know their hard work and dedication is noticed and appreciated by our guests. It is guests like you, who take the time to share positive thoughts, that encourage our staff to always deliver excellent... More

Amherstburg, ON
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 20 December 2011
2
people found this review helpful

We cancelled a reservation at a tried-and-true hotel we'd stayed at before after experiencing a fine HIE in Ohio, thinking we were in for another wonderful experience. O well. The hotel was more expensive, though we tried to reserve by internet once we realized that it was less expensive that way; unfortunately, we were unsuccessful for unknown reasons, so paid... More

Was this review helpful? Yes
Shobha31206, Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review
26 January 2012

I am concerned about the problem you encountered at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. Be assured that the issues you have raised have been addressed and that appropriate action has been taken. We hope that you will give us another chance in the... More

Sparta, Tennessee
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 October 2011
3
people found this review helpful

We checked in and were greeted at the desk by Chiqueta (sp?) -- great representative for the hotel! Very nice, kind, considerate and informative when we asked for help picking a restaurant for dinner. She was willing to go the extra mile and went outside to give not only us, but other guests directions for places for dinner. Upon entering... More

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Additional Information about Holiday Inn Express Hotel & Suites Macon West

4970 Harrison Rd, Macon, GA 31206
Price range (per night):* INR5,404 - 7,318

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Holiday Inn Express Hotel & Suites Macon West
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