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All 66 Macon hotels »

Hilton Garden Inn Macon / Mercer University

3.0 of 5
1220 Stadium Drive, Macon, GA 31204
Hotel amenities
Hilton Garden Inn Macon / Mercer University
Ranked #11 of 66 hotels in Macon
4.0 of 5 stars 62 Reviews
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62 reviews from our community

    Trip type
Traveller rating
    32
    19
    6
    0
    5
Date Rating
Bainbridge, Georgia
1 review
1 of 5 stars Reviewed 24 May 2012 NEW

Changed rm 3 times. Spiders in room even in my bed, Orkin in 3 times manager even bought me a cn of spider spray, Had to call corporate to get that, The managers seem to think that I was being unreasonable to expect a spider free room for a nearly $4,000 stay. Go figure? More

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Austin, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 11 May 2012

I had a brief visit to Mercer University and stayed at the Macon Hilton Garden Inn. The hotel is a standard Hilton, everything laid out in the usual US configuration. No surprises for the frequent Garden Inn traveler. Very convenient to Mercer University (across a large field and parking lot) and an easy commute to down Macon and its unexpectedly... More

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Troy, Alabama
Senior Contributor
42 reviews 42 reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 May 2012

Staff was very noisy in hallways and spent more than an hour early in morning sneaking in cell phone calls just outside of our room. We were on 2nd floor, and it sounded like elephants were in the room above us--you can hear everything (e.g., toilet flushes, etc.) from above. More

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Columbus, Ohio
Senior Contributor
28 reviews 28 reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 27 April 2012

I was interviewing for a position at Mercer, and stayed at the HGI for two nights. The front desk folks were very welcoming (even asked me the second day how the interview went!), breakfast is adequate (hot and cold), and the room was clean and very comfortable. More

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Macon, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 April 2012
1
person found this review helpful

I'm a gold member with Hilton Honors and stay at a lot of Hilton Garden Inns. I would like to say that this hotel by far has the BEST customer service and goes out of their way to make you feel comfortable. General Manager Matthew Barlett understands customer service and went above and beyond to take care of every need... More

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Columbus, Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 26 March 2012

Hotel is average Hilton Garden Inn, nothing extraordinary, however, the staff was really nice and helpful. We booked a king suite, and upon getting to the room, noticed how loud it was. The suite was directly across from the elevator and vending/ice area LOTs of traffic and noise. We asked to change, and were informed that all suites have the... More

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Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 24 March 2012

Anticipated another great stay but was disappointed. Staff in the restaurant at dinner didn't really seem interested at all in serving us. Wireless worked great in the lobby but not at all in the room. Front des, indicated they would honor the AAA rate for sec d night but then declined. Usually good service, but not this time. More

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HGIMacon, Manager at Hilton Garden Inn Macon / Mercer University, responded to this review
9 April 2012

Dear TheresaPR, Thank you for taking the time to tell us about your experience while staying at our hotel and for your repeat business at our property. I am very disappointed to hear that you were not completely satisfied with your recent stay. There is no excuse for not providing good service and I apologize if we failed. I would... More

Richmond
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

I just returned from a one night stay in Macon, where I attended the Mercer/Jacksonville University basketball game. This hotel is the place to stay if you are visiting the Mercer campus. Weather permitting, it is possible to walk to the University Center for basketball games, and beginning in 2013, when football returns to the Mercer campus, it will be... More

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Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

Right on campus which is nice and highway right there too. I was a little disappointed by the quality of the rooms, BUT the staff and helpfulness made up for it. The kitchen staff remember the type of eggs I liked.the housekeeping did extra touches to make my room wonderful!!!!!! Whenever I had a question concern it was addressed right... More

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Florida
Senior Contributor
47 reviews 47 reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 13 December 2011

I always thought Hilton meant quality but this hotel was just an average hotel. It had some nice features like the adjustable beds (if you can find the dial!) and lots of plugs for all the electronic gear but the rooms were small. The refrigerator and microwave and coffee maker were pluses but the $9 breakfast (which I didn't have... More

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Additional Information about Hilton Garden Inn Macon / Mercer University

  • Hilton Garden Inn Macon
  • Hilton Macon
  • Macon Hilton
  • Macon Hilton Garden Inn
Address: 1220 Stadium Drive, Macon, GA 31204
Price range (per night):* INR6,304 - 8,894

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Hilton Garden Inn Macon / Mercer University
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