We stayed at this resort, we had booked for a week but left after two nights. The manageress had so many rules and we felt quite uncomfortable when checking in. She said you can't check in until 4pm but it says 2pm on the website. She said that is for rental weeks not timeshare weeks because they pay more. We... More

We were a group of 4 sharing a 2 bedroom unit we obtained on a time-share exchange. The unit was clean but old and could do with an upgrade but being close to the beach and the Lake it seemed to fit the surrounds and we all felt relaxed. Unfortunately there was no ensuite so sometimes we had to wait... More

We recently stayed for a week (as a timeshare exchange). The resort is getting a little dated but on the whole well looked after. The staff were all friendly. My problem was with the facilities. I was not informed when booking the exchange, nor when checking in, that the indoor spa, sauna and gym were no longer available (actually ripped... More

We have just returned from 2 weeks stay over the very busy Easter period and had an absolutely wonderful time. The children's program was fantastic and the heated pool and spa was just great - made swimming in Autumn a pleasure. The staff at this resort were fantastic and made us feel extremely welcome throughout the whole week - nothing... More

the resort is a little dated but the surrounds are great. Would be so much better if the management realised that they are in hospitality and not some control camp, the manager is quite rude and the least thing seems to be a problem with her.We decided to leave a day early and loaded our vehicle, we left some items... More

My husband, myself and our son stayed at Pacific Palms Resort and had a wonderful experience. Nick and Susan were very friendly and willing to help us find any attraction that we wanted to visit. Nick told us where to go find kanagaroos in the wild. Coomba has kangaroos laying in the front yards of family homes as if they... More

Had a great time, good pool, fitness room and great position. Found the management friendly and helpful and very accomadating. Great spot to tour from and only 20 mins from good little seaside town Forster Tuncurry or twin towns in reality. Used laundry room and pool during our stay, Villa little dated but quite comfortable and good shower. Like the... More

This is our 3rd stay at this resort and we travel from QLD every year to do so. After reading some of the previous comments it is so clear that these guests obviously had a problem before arriving. Nick & Susan and the whole staff are just wonderful and go out of thier way to provide a tranquill relaxing atmosphere... More

Took my daughter and 3 of her friends for her 16th birthday had a great stay the girls loved it. Was a bit worried after reading some of the reviews however we had no problem management were great ,units were very comfy and resort facilities were great. Tip dont believe everything you read we cant wait to go back. More