Fabulous hotel. No complaints. It was clean, the view was amazing and the staff was helpful. Perfect.

I was there in Feb and the renovation of the restaurant was driving me bananas because my lanai was facing the construction site. Awful. One of the blanket had a pin in it and yes, I was stabbed and I was not happy about it. Housekeeping can use some improvement. They apologized and I thought while it was unexpected it... More

We arrived late at night, were offered juice and a lei each and given a good tour of the facilities on the way to our villa. When we were shown our newly updated villa, we realized the resort had upgraded us to a three bedroom villa from a two bedroom which was wonderful since we had our three grown kids... More

We came to Maui just after visiting the Big Island. We had such a great experience on the Big Island that we were super excited about getting to Maui. What a let down! It is so crowded, and overly developed, you might as well be in southern California. We are staying at the Fairmont Kea Lani right now and the... More

This was our first time in Maui and the Fairmont resort definitely made the vacation. We found Maui to be underwhelming and we were very thankful to stay in such a nice hotel to make our trip worthwhile. When we first arrived we were greeted and given a lei necklace each, its the extra touches like this that make you... More

This is the thank you letter I wrote to the hotel after my stay: Aloha from Victoria, B.C. Canada! From April 26th to May 4th, I had the pleasure of visiting the beautiful Fairmont Kea Lani with my sister and two friends. We all fell in love with the property and felt we were treated like family from all of... More

We arrived at the hotel around 9:30 pm and checked in.  We were not given juice, a lei , or beads so if you have a late arrival, remember to ask for them.  The valet people were extremely accommodating.  Our room was very nice.  I don't think you can find a nicer room in the area, especially space wise. We... More

The Fairmont Kea Lani was everything we wanted in a resort even though by nature we are not resort people. Based on friends' previous high praise of the Fairmont Kea Lani, we brought our infant here and had a fabulous experience. The housekeeping was the BEST we've ever had at a hotel or resort and deserves high praise given our... More

WOW! When we arrived we were greeted by the valet attendants. They unloaded our bags and took away our car, saying that valet parking was free for the first night (self park is free the entire stay). Other greeters came with a flower lei for myself and a wooden bead lei for my husband. While checking in, someone else came... More