lot of noice certainly the rooms at the back of the hotel are disturbed by the music from the disco below. The parking guard across the street is really a macho guy with a very unfriendly attitude. More

Like so many buildings in Cuban cities- the hotel is wedding cake pretty with beautifully restored common areas. Rooms are arranged on about 4 floors and around two courtyards- very Spanish feel to the place. Our room was spacious, comfortable, quiet and clean but had a drab feel to it. Breakfast was adequate but we made the mistake of having... More

We stayed in a room overlooking the no-traffic street, but it was noisier than where we live in London. Reception staff very poor, they really could not be bothered. Roof top bar ok, breakfast disappointing. Would not stay again. More

We found this a very disappointing hotel, service at reception was poor, they just could not care less. The rooms are based around a courtyard which seems very scenic, however the rooms were dark and very basic and the sleep quality was awful, so noisy. Restaurant was good, excellent central location. More

Good location in centre of town, views from west facing rooms are best. Some rooms are noisy from folk on the street. rooms we had were huge, very spacious , superb bathroom. Good furniture & beds were fine . We ate in the hotel for breakfast & evening meals on 2 days we stayed & I can recommend Paella .... More

We stayed here for one night with our 4 year old son. We loved the hotel, it's lovely and airy with a good size pool in the courtyard which our son enjoyed! We found the service to be good and staff friendly. We had a huge room and a huge bed. The only down side was that it was slightly... More

A very charming hotel that was the best one we stayed in while in Cuba. It's old, but still maintains an elegance. Not in perfect shape, but still a treat. Lovely pool, courtyards and general decor. The downside is that is noisy and the rooms are on the dark side. The staff was helpful and friendly. The internet connection was... More

We booked a Junior Suite, which was really a big room. The location is perfect, the hotel is in the middle of the centre. Swimming pool is nice. Hotel shows its ages but for Cuban standards it was a good and charming hotel. Staff was also friendly. More

I stayed here for 2 nights en route from Havana to Trinidad. This is an excellent location on the pedestrian street one side with the main square just down the road, although there is not a great deal to see in Cienfuegos. However, I really liked the atmosphere of the town. I was booked into a Junior Suite but for... More