I had Room 9, which was pleasantly and recently decorated. It had two single beds and an ensuite with a bath with shower above it. All extras e.g. coffe, tea, etc were provided. The full English breakfast was particularly good. An italian restaurant is attached if guests wish to have an evening meal. I felt this hotel provided good value... More

The Glendale and Villa Napoli's decor has not changed in the 20 years I've been living in Penarth. It would not be my first choice for dining as my husband and I've been kept waiting an hour and half for a table in the past (having booked well in advance), but I went recently with a group of friends who'd... More

Whenever I am in South Wales on business this is always my first choice. Tony, Franco and the other staff here cannot do enough for you. Considering I visit maybe every couple of months they always remember my name and welcome u as if you were family! With regards the other comments on here about room 7. I regularly get... More

The hotel owner is very welcoming, the hotel communal areas seem to be pretty clean. The owner did warn us the room was small. He was right! The room itself was quite unwelcoming. The lock was very stiff to the point that even my husband was struggling! The room had a small toilet cubicle, the bit where the tiles met... More

Initial impression is uninviting with side entrance, little sign and no one to be seen. Restaurant is closed on a Monday which makes it a ghost town. Coffee sachets were not replemished. very noisy at night when restaurant was opened. Shower is not fit for purpose. I ask myself would the owner live in room 7 and the answer would... More

Booked this 6days in advance to go to an evening do around the corner was told "the room is large with en suite as per pics on web site"... haha!!! ....when we arrived we were given the key and told to go to room 22 ....finally after 5 flights of stairs to the attic we got to room 22 it... More

Stayed here to go to the rugby in Cardiff, had to find someone to check in as no-one on reception, was handed keys by one of the waiters in the restaurant and left to own devices. No information in the room as to what time breakfast, where it was served, etc. When we asked what time they said whenever we... More

Staff were very friendly and helpful. Stayed in room 5 which was tidy,clean and comfortable. Food was very nice and service was good. Room also had free wi-fi which I usually have to pay for else where. All round a nice place to stay More

It is worth noting that we did not book here based on anything other than the fact that the attached Villa Napoli was used in BBC's Gavin and Stacey, so we shouldn't really complain. However, staff seemed totally untrained in hotel management, reminded me of the mafia in Only Fools and Horses 'Miami Twice'. Corridors and fire exits cluttered with... More