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Servigroup Papa Luna

4.0 of 5
Avenida Papa Luna 6,, 12598 Peniscola, Spain
Hotel amenities
Servigroup Papa Luna
Ranked #2 of 50 hotels in Peniscola
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216 reviews from our community

    Trip type
Traveller rating
    53
    105
    41
    10
    7
Date Rating
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 17 May 2013 via mobile

The hotel staff was extremely polite and well informed. The building was super clean and our room had a very nice shower. The beds are firm, which I enjoy, but some guests indicated the beds were too hard. We enjoyed our stay, and I would recommend the hotel to friends.

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Sint Geertruid, The Netherlands
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 10 May 2013

Hotel: Service and the rooms are okay. Wifi and Television perfect. but..... * The hotel is very noisy in lounges and restaurant. * Food is moderate and greasy (the spanish way?). * The foreign tourist is not in the first place. We really have better experiences is 3* hotels!

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 19 October 2012 via mobile

No indication restaurant was a buffet. The menu was so limited and food greasy and not what you would expect from a four star hotel. Beds were like laying on a rock. Wifi is limited to one person using it per room so if two people had computers only one could log on. Horrible choice for us the view from... More

Was this review helpful? Yes 1
Hoteles_Servigroup, Customer Service at Servigroup Papa Luna, responded to this review
25 October 2012

Dear client, We would like to thank you for your comment as knowing your needs is the best way to improve the service that you are offered. If you had informed at reception that you had problems with the Wi-Fi connection, they would have immediately, solved it. We understand that hotel food plays a very significant part in our guests´... More

Barcelona, España
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 20 August 2012

We went to Peniscola for a wedding and booked what it looked like the best option. We paid 400 € for a very simple room. We've been to several 2 and 3 star with more services and equipment! There was no way to regulate the air conditioning (you could only switch it ON or OFF). Our bed was extremely soft.... More

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Hoteles_Servigroup, Customer Service at Servigroup Papa Luna, responded to this review
3 September 2012

Dear guest, Firstly, we would like to thank you for your comments about out hotel. Regarding the air-conditioning, we have to say that all rooms from 551 onwards have 3 power levels, as well as ON and OFF. If you had informed at reception, our maintenance staff would have fixed it or you would have been offered a room change.... More

Auckland Central, New Zealand
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 9 July 2012

Hotel sent complimentary wine to my room as it was my birthday. A very nice touch

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San Diego, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 June 2012 via mobile

Great service. Friendly crew, family oriented. Rooms and accomodations good. Excellent breakfast buffet.

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San Francisco, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 19 June 2012

Great resort, on the main strip very close to the castle. Rooms are great, staff was extremely gracious. When we were there we were probably the youngest guests by about 30 years so there isnt much going on as far as nightlife in the hotel. One annoyance - you have to pay to rent the hotel beach chairs if you... More

Was this review helpful? Yes 1
Boston, United Kingdom
1 review
5 of 5 stars Reviewed 30 May 2012

The hotel Papa Luna is positioned in a beuatiful location over looking the wonderful beaches and sea with their historic castle as a focus point. The staff are very friendly and on this visit i made it was very noticeable that there were more english spoken. The room service was excellent and the meals was of a very good selection... More

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Zurich, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 September 2011

We stayed there for 2 nights and it was at the same time the worst and most expensive hotel of our 1-week trip in Spain. We did not book in advance so the price was € 150.- for a double room per night, but we urgently needed a room so decided to try it. The beds in the first room... More

Was this review helpful? Yes 1
london
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 17 May 2011

we actually stayed in this hotel first six years ago,while passing through. It is one of my favorite hotels. Good food,good staff,good clean modern well kept building. quality

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Additional Information about Servigroup Papa Luna

Address: Avenida Papa Luna 6,, 12598 Peniscola, Spain
Region: Spain > Valencian Country > Castellon Province > Peniscola
Amenities:
Bar/Lounge Fitness Centre Free Breakfast Free High-Speed Internet Children Activities Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 50 hotels in Peniscola
Price range (per night): INR4,499 - 12,830
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The hotel Servigroup Papa Luna is situated in an unbeatable seafront location, just a few metres walk from Peñíscola’s historical old quarter.Facilities and services:Two buildings communicated by the reception area, each with its own restaurant and with communal public bar and lounges.Pleasant and large sun terrace with swimming pool for adults and children, tropical bar, sunbeds and parasols.Daily music and entertainment programme with a lively evening atmosphere.Wellness Centre (supplement), including gym, sauna, Turkish bath, jacuzzi, bithermical shower, and a wide range of massages and beauty and body treatments.TV room, games room, children’s playroom and children’s miniclub.Delfi children’s club (high season) with its own mascot, workshops and activities.5 conference and banquet halls measuring between 80 and 300 m2.New Servigroup boutique with souvenirs, gifts and accessories.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Reserved beach area attended by the hotel staff for hiring beach awnings, sunbeds and parasols exclusively for hotel guests (supplement).Hotel-owned covered/outdoor parking spaces (supplement): 205 Rooms:Its 551 rooms can be twin, twin single use, superior twin, and superior twin single use. All of them provided with air conditioning by fan coil system and heating, full bathroom, hairdryer, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and electronic safety locks.The hotel also has double panoramic rooms with wonderful views over Peñíscola Beach and the castle. These rooms have an additional supplement.The flat screen TVs provide a new digital system with 40 national and international channels and 6 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Celiac menu and children’s menus available on request.Evening buffet including themed dishes.Children’s menus in high season. ... more   less 
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Servigroup Papa Luna
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