We only really encountered one staff member, Joy at the receptionist desk. She was very friendly and remembered that we were in town for the half marathon. We were on the second floor in a nice room. I traveled with my spouse and son. The linen on the beds were clean, as were the desk and table surfaces. The only...
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Thank you so much for your feedback and I'm glad you enjoyed your stay here. Joy is a wonderful employee and I will let her know about your comments. Thank you again
Raj Patel
GM
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Although the room was pretty ordinary, the service and breakfast were outstanding. The desk clerk,Joy, took special care with us and answered a multitude of the typical tourist questions. The hotel also set up a early breakfast for the runners in town for the running festival. Breakfast also stayed open late for the runners coming back from the race. Just...
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Thank so much for your feedback and I'm glad you enjoyed your stay here. I will certainly let Joy know about your feedback.
Sincerely,
Raj
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Ants! We stayed for five nights & I was constantly killing ants. They need to spray for bugs. Also, there are double beds & queen size headboards. (someone is skimping Patel) By the way, in 1880 Werner Von Siemens of Germany invented the electric elevator. There was not a single elevator in this place! What is this? 1879?!!
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Dear Guest
I'm truly sorry about your stay here at the hotel. We do have a monthly contract with a local pest control company to handle any issues similar to yours. I've reached out to them this morning to have them provide additional service regarding this issue. I assure you that this is a isolated situation and I do take...
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My Wife and I visited Frederick to eat at Volt and all we needed was a room that was in-expensive, had a good rating, and was close to downtown...this place had it all! Thanks for a great stay!
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This hotel has become my "home away from home" while visiting my office in the DC area. I am one of those guys who refuses to live in the DC area, even though I'm a federal contractor; after staying in several properties in the DC area, I locked on to this hotel after eight years of trying several others.
Get...
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We choose this hotel as it was ~ the 1/2 mark to Mrytle Beach from Ottawa. We were greeted with a friendly smile and great advise from the front reception. He provided us some good suggestions about touring downtown and what restaurant to dine at. Our room was very clean, however, very small. I didn't like that the wash basin...
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We arrived and the person that checked us in was very nice and accommodating. They upgraded our room to a Suite for no extra charge! The room was very nice and very clean. The staff was very helpful and provided us with menu and recommended places for us to eat. The hotel is located in a nice area, near a...
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While on a college recruiting trip between Virginia and Pennsylvania, we needed a place to stay for the evening. I had researched hotels between Frederick and Harrisburg, PA. This hotel offered an excellent rate with all your standard value amenities. The check in at midnight was quick and pleasant. The rooms are small and the bathroom/shower is even smaller. My...
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We had just come out of the VOLT restaurant and it was snowing. With over an hour drive home it was great to know we had a place to stay just over a mile away. This was our first stay at the Best Western Historic Fredrick. The room we had was large and quiet. All the amenitys we needed to...
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Thank you so much for your feedback. I'm glad you enjoyed your dinner at VOLT, it's a very popular restaurant here in Frederick. We certainly appreciate you staying here and look forward to serving you again.
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We stayed one night for a dinner in Historic Frederick. Location is convenient, right off highway and close to Historic district. Room was clean. Bathroom is VERY small, but ok for one night. Could have used another pillow (only 3 on a king...). Check in staff was very pleasant and helpful. Breakfast is about what you would expect for the...
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Dear Guest,
Thank you for your feedback regarding your stay. We pride ourselves making sure all our rooms are clean and comfortable. I realize the bathroom is small and apologize for this inconvenience. In about a month we are implementing a new bedding package for all our suites and are definitely adding more pillows. If you are ever in the...
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