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The Westin Atlanta Airport

4.0 of 5
4736 Best Road, Atlanta, GA 30337
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The Westin Atlanta Airport
Ranked #74 of 194 hotels in Atlanta
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414 reviews from our community

Traveller rating
    124
    150
    92
    25
    23
See reviews for
Families
66
 
Couples
87
 
Solo
49
 
Business
161
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
South Glastonbury, Connecticut
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed 17 May 2013 NEW

I had a wonderful trip planned for the Final Four in Atlanta in April and the only downside was the hotel we stayed at. The Westin Atlanta Airport is unlike any other Westin Hotel I have stayed and completely disappointing. The rooms never got cool...even though we had the temperature down to 60 degrees. There were six different rooms we... More

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Porto Alegre, RS
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed 14 May 2013 NEW via mobile

After Delta bumped me from my flight, they sent me to Sheraton Westin Airport for a night until they put me in another flight. Inwas nervous and stresses but after i arrived at the hotel, it became a great surprise. Pretty nice hotel, perfect service (probably the most educates front desk i ever experienced), great food and amazing room. If... More

Was this review helpful? Yes 1
WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review
16 May 2013

Good day, Thank you for sharing your feedback regarding your recent layover. We are delighted that you had such a pleasant stay regardless of the stress of being bumped off your flight. We hope to have an opportunity to welcome you again should your travels bring you back to Atlanta. Be Well, Bill Henderson General Manager More

Anchorage, Alaska
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 13 May 2013 NEW

My flight was delayed in Atlanta and they put us up at the Westin. There was an airport shuttle that I took to the hotel. Checkin was pretty painless and quick. I was given a room on the 6th floor. The hallway was your typical long hallway with colorful carpet. Upon entering the room was surprised at the size and... More

Was this review helpful? Yes 1
WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review
14 May 2013

Good day, Thank you for choosing to stay with us on your recent visit to Atlanta. We value your feedback and are happy that you found the room to have all the comforts of home. Regarding your comments about the noise from a neighboring guest, we are disappointed that you were disturbed. We expect each of our guests to have... More

Knoxville, Tennessee
Top Contributor
54 reviews 54 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 13 May 2013 NEW

Stayed here in early May, just like several times before on long layovers; it's a higher-quality hotel than the typical airport hotel, but sometimes it's not quite up to Westin standards: even during check-in around midnight there massive lines, and a limited front desk staff. Speaking of front desk staff, even though I'd faxed details ahead and then called to... More

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WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review
14 May 2013

Good day, Thank you for choosing to stay with us whenever you have a layover in Atlanta. We appreciate your loyalty as a SPG Platinum guest and are disappointed that you were not provided with the level of service you have come to expect from Westin. Regarding your comments about the front desk staff, we are sorry your check-in was... More

Berkeley, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 11 May 2013 NEW via mobile

This hotel continues to surprise me each time I stay here. On my most recent stay I was impressed by the courteous staff. They are the epitome of Southern Hospitality. I had to call the front desk several times during my stay and each time they answered with such warmth I felt right at home. And that's important to me.... More

Was this review helpful? Yes 1
WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review
14 May 2013

Good day Tamie, Thank you for choosing to stay with us when you are in the Atlanta area. We value your loyalty and are delighted that our staff always welcomes you with Southern hospitality. We have shared your feedback with them and look forward to your next visit. Be Well, Bill Henderson General Manager More

delaware
Top Contributor
71 reviews 71 reviews
28 hotel reviews
Reviews in 38 cities Reviews in 38 cities
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 11 May 2013 NEW

As a central meeting point for a geographically dispersed team, we frequently choose the Westin Atlanta airport as our meeting location. The Westin is a short shuttle (free) ride away and has extensive meeting space options. Of course, the quality of the Westin name ensure a great room and helpful staff too. There is a mini-starbucks located in the lobby,... More

Was this review helpful? Yes 1
WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review
16 May 2013

Good day, We are delighted you chose our hotel to host your recent meeting. We value your feedback and will share your comments with our Banquet and Culinary teams. We appreciate your loyalty and hope to welcome you again soon! Be Inspired! Bill Henderson General Manager More

Fallbrook, California
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 11 May 2013 NEW via mobile

Stayed for one night, courtesy of Delta airlines due to a missed connection. Free shuttle from the airport at about 20 minute intervals. Good welcome and check in at the front desk. Room was tired and seriously smelled of cigarette smoke. 24 hour room service - prompt and good food. Return shuttle to the airport runs at 20 minute intervals,... More

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WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review
16 May 2013

Good day, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments and are sorry your room smelled of smoke. We are are a smoke-free hotel but sometimes guests continue to smoke in their room. We are disappointed your room was not properly inspected and restored to our usual high standards before your arrival. We appreciate... More

orlando, florida
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 9 May 2013

This hotel was beth clean and spacious. We had room service which came quickly and was fresh and delicious. Being near the airport I was happy that it was quiet and we were able to sleep well. The beds too are comfortable and spacious. The gal at the front desk was super friendly and ready to help us with our... More

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WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review
16 May 2013

Good day, We appreciate your feedback and are happy you chose to stay with us while visiting Atlanta. We are happy you were able to enjoy a restful evening. Our associates look forward to welcoming you again soon! Be Well, Bill Henderson General Manager More

Leipzig, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 May 2013

Really nice of them to accept us as an early check in, when we arrived from South America. Many hotels double charge you for it. Nice clean place with a great breakfast buffet @ 18$ a bit pricey. Airport shuttle is fast and was very courteous . Gym is currently remodeled , but pool was lovely.

Was this review helpful? Yes
WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review
16 May 2013

Good day, Thank you for sharing your feedback regarding your recent stay. We are happy that our staff welcomed you and were able to accommodate your early check-in request. We will share your compliments about the breakfast buffet with our Chef. It is our goal to insure each guest leaves feeling renewed and refreshed. We hope to have an opportunity... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 8 May 2013

I stayed for a company function. Wasn't impressed bathroom in room was dirty.food was average hotel food.room was average. Airport shuttle old and beat.nothing special at this place.On the plus side the bed was comfortable

Was this review helpful? Yes
WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review
17 May 2013

Good day, We are happy we had the opportunity to host your company event. We apologize that your stay was not as renewing as Westin promises. We have reviewed your comments with our Director of Operations ff to insure our facility and shuttles are being properly cleaned and maintained to our usual high standards. Regarding your comments about the food,... More

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Additional Information about The Westin Atlanta Airport

Also Known As:
The Westin Atlanta Airport Hotel
The Westin Atlanta Airport Hotel Atlanta
Westin Atlanta
Atlanta Westin
Address: 4736 Best Road, Atlanta, GA 30337
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Luxury Hotels in Atlanta
#64 Business Hotels in Atlanta
Price range (per night): INR5,034 - 11,163
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A short complimentary shuttle ride from Hartsfield International Airport, The Westin Atlanta Airport is adjacent to major interstates I-85 and I-285 and just down the road from Georgia International. ... more   less 
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