We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Atlanta Hotel

4.0 of 5
165 Courtland Street NE, Atlanta, GA 30303 (Downtown)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Sheraton Atlanta Hotel
Ranked #23 of 194 hotels in Atlanta
See the lowest price*
Show Prices
*from our partners
Write a Review

871 reviews from our community

Traveller rating
    388
    267
    115
    61
    40
See reviews for
Families
115
 
Couples
136
 
Solo
72
 
Business
389
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Fairfax, Virginia
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW via mobile

I had a room that faced in towards the pool and had to be up at 0330 the following morning for work. So, as you can guess, i found it hard to sleep. (Mind you it was loud at 10:00 at night). Other than that the hotel was fine. Nothing special. The gym was small but had a lot of... More

Was this review helpful? Yes
Düsseldorf
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 16 May 2013 NEW

Stayed at the Sheraton Atlanta für a two-nights stay recently. Hotel is located in Downtown and can be easily accessed by car. A MARTA station is located at the nearby Peachtree Center. Came into the lobby and was struck by the first impression. Fully loaded with people, loud and noisy. Staff very friendly, everyone greeting. Nice welcome to the hotel... More

Was this review helpful? Yes
Athens, Alabama
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 16 May 2013 NEW

I had an opportunity to spend three nights at this downtown Sheraton at the end of April and I have to say I was impressed with the room, location, meeting facilities, and mostly the staff! When I drove into the very busy entrance area, I was immediately greeted by very friendly and helpful staff who were loading and unloading guests.... More

Was this review helpful? Yes
Barcelona
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 15 May 2013 NEW

I´ve stayed there in May 2013 and my experience was not very good. It has good qualities such as the beds and bathroom but the service and the breakfast are bad. The bad experience started right after our arrival. We booked the hotel for the previous night because we would be arriving after a 12 hour flight and we wanted... More

Was this review helpful? Yes
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review
16 May 2013

Thank you for your review; your feedback is really important to us. We regret to hear you had anything less than a perfect experience at our hotel. Please accept our apologies for the confusion with your room and reservation. We certainly understand your frustration after 12 hours of traveling and can assure you that these circumstances are not typical of... More

McDonough GA
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

Great location. Super clean and nice facilities. And every single staff member, from maintenance to parking attendants, was incredibly nice, warm and welcoming. I never would have expected such a great place. The pool area is very nice. Fitness Center is first rate. Super hotel.

Was this review helpful? Yes
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review
16 May 2013

Wow! Thank you very much for your wonderful review! It is an honor to be considered the friendliest hotel staff you have ever experienced. We sincerely appreciate your kind feedback on our pool area and fitness center as well. Come back and see us soon. Until then, safe travels! More

1 review
5 of 5 stars Reviewed 14 May 2013 NEW

excellent service!!! special mention to Khalid Ikar--he stepped up when others were not available and was very accommodating. I'm glad you have good people like Khalid on your team. The entire Sheraton team performed in a very accommodating professional manner. I glad I picked your location for my Mothers Day plans. Thank you Sheraton.

Was this review helpful? Yes
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review
16 May 2013

Thank you so much for your review and for choosing to stay with us over Mother's Day weekend! We are so pleased to hear you had a great stay and found our staff to be friendly and accommodating to your needs. We will be sure to congratulate Khalid on a job well done. Safe travels! More

Athens, Greece
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

Very nice hotel, downtown Atlanta. close to the aquarium. Sheraton is Sheraton, great pool with retractable roof, nice bar, good breakfast (though pricy). They do have a green program where you can indicate you don't need new sheets and towels, though apparently they also mean by that your room is not serviced, so be sure that's what yo want before... More

Was this review helpful? Yes
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review
14 May 2013

Thank you for sharing your review. We are so pleased you chose to stay with us while visiting Atlanta all the way from Greece! It sounds like you enjoyed your stay here, particularly our convenient location in downtown Atlanta, indoor/outdoor pool and restaurant outlets. We hope to see you again upon your next visit to the States! Until then, safe... More

Exeter, England, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 May 2013

Standard hotel of its type for business; room clean and reasonable if a little small. However, staff were really excellent throughout the hotel, from reception through to the guys doing the electrics for meeting rooms and everyone in between. Not often you find such good service at every single layer in the organisation. Well done!

Was this review helpful? Yes
See 2 more reviews by JMJ630 for Atlanta
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review
14 May 2013

Thank you so much for your kind review. It sounds like you found our hotel to be accommodating to your needs over your business conference. We appreciate your kind feedback on our staff and hope to have the opportunity to host you again soon. Until then, safe travels! More

Chattanooga
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 10 May 2013

Don't be fooled by any exterior appearances. While the Sheraton Atlanta Hotel could use a little brushing up on the exterior, it is what's inside that counts. The check-in was smooth and first-class (kudos to Felecia). Staff was very accommodating and went "the extra mile." Everyone was cheerful and helpful. Even when I arrived for an early-morning meeting, a room... More

Was this review helpful? Yes
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review
13 May 2013

Thank you very much for your wonderful and comprehensive review of your stay with us. It sounds like every aspect of your stay exceeded your expectations! We are thrilled to hear you had a pleasant experience at check-in and that you found our guest rooms to be extremely comfortable. We hope to have the opportunity to host you again in... More

1 review
5 of 5 stars Reviewed 7 May 2013

Your staff at this location has been the friendliest, most courteous, and full of smiles. One employee in particular stands out, Jerrett Maddox. He helped me find my way around and off the elevator, the correct floor! Just a very humble and polite individual. What an asset to your hotel!

Was this review helpful? Yes
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review
13 May 2013

Thank you very much for your kind review of our staff. Jarrett is a wonderful recent addition to our team and we are pleased to hear he is just as helpful with our guests! We will be sure to thank him on your behalf. We hope to see you again. Until then, safe travels! More

Marriott Marquis Atlanta
Great value on a similar hotel
Atlanta, GA
4 of 5 stars 907 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Atlanta
Trendy
Hilton Atlanta
Hilton Atlanta 3.5 of 5 stars 880 reviews
Romantic
The St. Regis Atlanta
The St. Regis Atlanta 4.5 of 5 stars 381 reviews
Luxury
Grand Hyatt Atlanta in Buckhead
Grand Hyatt Atlanta in Buckhead 4.0 of 5 stars 496 reviews
Near the beach
Hyatt Regency Atlanta
Hyatt Regency Atlanta 3.5 of 5 stars 754 reviews
Show Prices ABS:HotelCheckRates-d217482?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1231097?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d86179?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d86214?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Atlanta hotels
Marriott Marquis Atlanta 4.0 of 5 stars 907 reviews Omni Hotel at CNN Center 4.0 of 5 stars 711 reviews Twelve Centennial Park 4.5 of 5 stars 140 reviews Courtyard Atlanta Downtown 4.0 of 5 stars 116 reviews
Show Prices ABS:HotelCheckRates-d89377?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d86233?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d652966?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1736251?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 194 hotels in Atlanta, ranked by popularity

Been to Sheraton Atlanta Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Atlanta Hotel

Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Address: 165 Courtland Street NE, Atlanta, GA 30303
Phone Number:
Region: United States > Georgia > Atlanta > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotels in Atlanta
#15 Business Hotels in Atlanta
#17 Family Hotels in Atlanta
Price range (per night): INR5,927 - 11,415
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Travelocity, Expedia, Hotels.com, Orbitz, Hotwire and Tingo so you can book your Sheraton Atlanta Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sheraton Atlanta Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Atlanta Hotel
See the lowest price* (from our partners)
Show Prices