I recently visited Atlanta. To my huge chagrin, my reservation at the Extended Stay Deluxe, Interstate Parkway/Windy Hill, in Marietta was not honored on my arrival. This contrary to the “Guranteed Reservation Policy” stated on my reservation (made six weeks in advance) as follows: "Guaranteed Reservation Policy:Your reservation is guaranteed for arrival up to and after 6pm local hotel time... More

The room was just fine - it overlooked a lovely outdoor pool and we initially had no problem with this hotel... except... when we walked in the room, there was an overwhelming B.O. (foul Body Odor) smell. My husband and I wrote it off, thinking it may have been lingering cooking smells (the room was equipped with a small kitchen).... More

Room carpet was stained and I did not feel the room was as clean as it should have been. The door at the end of the hallway did not lock and there were what seemed like locals often coming in and out of it, so I did not feel safe. I am a woman traveling alone w/my dog. More

I booked a king bed room for two nights in July 2007 and I called ahead as I knew we would be arriving late (nearly midnight) plus I was traveling with my 9 month old grandson and daughter-in-law. I was assured that arriving late would be no problem and there would be a room for us. However, my experience was... More

Made a trip to Atlanta to pick up my sick mother and reserved a hotel room with a credit card to guarantee my reservation. I reserved a king suite non-smoking room, but when I arrived I was given a queen suite with no change in the price . I presented a copy of my web reservations, but the desk clerk... More