First, I booked this hotel based on the wonderful reviews from trip advisor. WOW was I disappointed!! My daughter was flying out of Atlanta on the 29th for her honeymoon and I booked a "special romance package" at this hotel for her wedding night. I was told the package included a king size suite on the executive (quiet) floor, a... More

Checkin was speedy even though I was a walk-in. The auditor was nice and efficient. I got to my room and was very pleased. Had ample space, a great tv and a comfy pullout couch.I was very comftable and pleased with the decor and the service. Breakfast was good also and had a good variety. More

My family recently spent time at this facility. We were pleased by the cleanliness, accomodations, but more than anything I was touched to have met some of the most wonderful hotel staff bar none. Gloria felt more like family when we left. She was sweet and diligent to her work. Every manager should hope to have someone like her on... More

Awesome cusotmer service, conveintly located to the airport, walking distance to retail shops and eatery. Kudos to LInda, Tara, Cathy and Gloria for executing outstanding customer service and super friendly always with a smile... Thanks Holiday Inn Express Airport West!!! More

I visited the hotel for an overnight stay.On 5/11/2012 and i was help by the sweetest lady Ms. Linda she was just amazing. The hotel is extremely clean and the customer service is amazing!! I will def be staying here more often . Thanks ms linda!! More

I visited this hotel overnight on business. I stayed in room 105 and was very impressed with the room and entire facility. I slept great, loved the bed and would stay there again and again. If you have any questions about this facility, i suggest you call Linda as she made me feel very welcome during my stay. More

Room was immaculate. Overall facility very clean. Excellent, caring, thoughtful staff. Very responsive shuttle service not only to airport but also to area restaurants. My room (330) had very nice view of the lake but terrace overlooking lake also nice for gatherings. Loved the hot breakfast variety. Well pleased. Would definitely book again if needing hotel in that area. Linda... More

As a avid traveler, this is the 1st time I have experienced a Holiday Inn Express that I would compare to a normal W, Westin, or Boutique Hotels. This place is spotless, waterfalls, salt water pool, high tech pancake machine-breakfast was awesome,shuttle service whom dropped us off/picked us up from shopping center next door, the computer center to print travel... More

I want to thank everyone at this hotel from the front desk clerks and shuttle driver James, we needed a nice place to stay for the night after getting back from Savannah we were very tired and we got a very nice room with a lake view on the top floor and a good nights rest, the shopping around the... More