Exceptional service and caring staff made sure my stay was as comfortable as possible
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- The St Regis Atlanta
- St Regis Hotel Atlanta

Exceptional service and caring staff made sure my stay was as comfortable as possible
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Stayed for two nights... First impression as our taxi pulled up... WOW, the door was opened by concierge and away we went from there. The location was stunning, right next to a park and beautiful woodland. The lobby was spectacular, beautiful decor, the staff were immaculate and very polite, everything was done with utter professionalism. Check-in was great and we...
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I have stayed in probably 30 different hotels in Atlanta and the St. Regis is by far my favorite! Great location, beautiful decor, phenomenal customer service....It does't get any better than this!
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I recently stay at the hotel in Atlanta for business for over two weeks. I experienced very poor room service, I ordered the same breakfast everyday and it was different everyday. Often, taking over an hour for delivery. On two occasions the staff forgot to deliver the food. The valet service takes about 30 minutes to get your car, so...
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Dear George W,
I am disappointed to learn that your experience did not meet your expectations. I have reached out to you directly with a private message to gather additional details regarding your stay. Your satisfaction and loyalty is a priority to The St. Regis Atlanta and I hope that you will allow us another opportunity to demonstrate our signature...
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I stayed in this hotel on a business trip and it was also my first time in Atlanta.
I felt in love with the hotel and the service.
Great experience!
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Dear MVL2012,
I would like to personally thank you for sharing positive feedback of your stay at The St. Regis Atlanta. I hope we may welcome you again in the near future.
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We live just outside of Atlanta. We got a room at the St. Regis for Friday night mostly so that my two year old could play in the nice pool. We booked a St. Regis suite. When we arrived to the room I was not very impressed. It had a dining table and the upholstery on the chairs was badly...
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Dear leighbell,
Thank you for taking the time to share your experience. We have taken note of your feedback and sincerely apologize that your room did not meet your expectations. I am pleased to know that our Front Office was able to accommodate your request and that you enjoyed your stay in our spacious Caroline Astor Suite. We look forward...
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We had the opportunity to stay here for our anniversary. Beautiful hotel! The room was a techy's dream -- including the TV in the bathroom mirror. We ate lunch by the pool and it was delicious. The concierge helped us with dinner reservations and even had hotel driver take us to the restaurant. All and all a luxurious experience! Can't...
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Dear ems201,
It is a pleasure to read your recent review of The St. Regis Atlanta! I am pleased to hear you enjoyed your special anniversary stay at our metropolitan manor. Our staff strives to provide exceptional service and we appreciate your acknowledgement. We hope to welcome you to our address again soon.
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I stayed at the St. Regis the weekend of May 13, 2012. I have stayed many times. While I consider this to be a hotel on par with any I have st ayed at in the world, the service is beginning to slip. It took the bellman over 30 minutes to get me ice. When I asked for an aspirin...
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Dear ColumbusCharles,
Thank you for your recent TripAdvisor review. I truly appreciate the feedback you have provided. Bringing these details to our attention allows us to improve and I ensure you this has been addressed with our staff. It is our priority to exceed our guests’ expectations and I hope that you will allow us another opportunity to demonstrate our...
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Always a great place to stay, especially for a business trip. They think of everything. Staff is so well trained and very accommodating.
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Dear FredW,
Thank you for taking the time to share your experience with The St. Regis Atlanta! We appreciate our frequent business travelers and I am pleased to hear your overall experience was excellent. It will be our pleasure to welcome you back soon.
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I stayed in this hotel on a business trip to Atlanta in a ST.Regis suit which is simply amazing.
this is the type of hotels that you simply fall inlove with.
everything was amazing from the dorrmen to the reception going all the way to the very friendly resturant and bar staff and their profesional manager.
very high class hotel...
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Dear Rasheed_Albader,
Thank you for taking the time to share your experience. I am pleased to hear you enjoyed the comforts of our elegantly appointed St. Regis Suite and the service you were provided. Our exquisite atmosphere and uncompromising service make us a truly unique destination and we appreciate your acknowledgement.
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