Great hotel staff, very clean rooms. Internet is a little difficult to use so don't expect to get a lot of work done as it seems to need to be upgraded
Area recommendations
The Fox Theatre
Events and shows
We saw Wicked and it was wonderful
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ITA_And_RE_a,
Thank you so much for taking the time to review your stay with us! We truly appreciate comments from our well traveled visitors, and take them to heart. We apologize that the internet speed was experiencing issues, it will be addressed immediately. We are so glad that you were able to experience The Fox Theater while you were here!...
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Stayed in many hotels on a recent holiday in the USA- the room we had here was wonderful. Quiet, comfortable and clean. The concierge was helpful and the waiters at breakfast and the guys who organized our taxis and bags were brilliant. a pity the girl at the front desk wasn't as polite! Only complaint - we checked into our...
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Marvy2,
Thank you for taking the time to share your stay experience here with us at the hotel. We are thrilled that you were satisfied with the hotel and staff, but deeply apologize for your encounter with the unaccommodating employee. We would like to do anything and everything possible to intercept in order for this to reoccurring again in the...
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I called to ask a few questions before arriving to stay at the hotel and the lady at the front desk was rude and very short with me, she acted as if she didn't want to do her job. Then upon arriving, the front desk was just as I thought after that phone call, not friendly and short. The rooms...
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Bella2009_12,
Thank you for taking the time to review your experience while staying here on property. We apologize that you were faced with unfriendly staff. We do not stand for anything except courteous and gracious employees, and your comment has been addressed with the staff and resolved with our team. We are glad that you had a friendly member of...
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After reading the reviews we were not expecting much but were were pleasantly surprised. View from the pool was great and Rees at the Front desk was very helpful. The Grand ballroom was a lovely place to have the wedding.
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lovie m,
Thank you so much for taking the time to express your satisfied expectations with us. We are truly pleased that you were willing to give us a chance, considering the reviews you read. We would be more than happy to have you back again soon for another visit. Thank you again for sharing your experience!
Warmest regards,
Brianna...
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I would like thank all the staff, especially the front desk staff, for the courteous, gracious and professional service rendered during the Lester-Morris Wedding during the weekend of Jan 14th, 2012....special thanks to Remond for helping out a slightly frazzled father of the bride with a room reservation issue which was quickly and efficiently resolved...the entire weekend was great and...
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Jimmy L,
Thank you so much for taking the time to praise our front desk staff and share your event experience with us here at the hotel! We are so happy that everything was taken care of quickly, efficiently and up to your standard. We hope to see you back again soon, hopefully for a vacation in the future!
Warmest...
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The good:
Wifi
Beautifully renovated
Great view of the city
Fast and friendly staff ( We had a problem with the heat and maintenance was there to fix it within 5 minutes)
The bad:
The sheets had not been changed. We could see evidence that someone else slept in the bed.
The closet had not been vacuumed.
There was hair...
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everythingisgood2day,
Thank you for taking the time to share your travel experience with us! We are glad to hear that you enjoyed the renovations and view of the city from our property. We also work hard to keep our staff responding to our guest’s needs as quickly as possible. We apologize that your room was not up to par with...
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I read the cons in past reviews before making my reservations because of the location and was prepared to deal with the challenges. I stayed in a two bedroom apartment with my family and our stay was even better than expected. We appreciate the warm reception and early check in by Kadian. The front staff were always willing to assist....
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Agy_10,
We genuinely appreciate that you took the time to research our property and knew your potential challenges before your stay, and we admire that you were willing to take a chance on us regardless. It means a lot to our staff that you felt strongly about the distinction of the property and the service of the staff. We are...
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I enjoyed my stay, each room is an actual apartment with laundry, full kitchen and carpeted throughout so it's very comfortable. Decorations, furniture, wallpaper slightly dated and tired but overall very clean and comfortable place. The building is really cool, it's on the list of registered historic landmarks so it has great old world charm. The edifice is really nice...
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DaveKay40,
Thank you so much for sharing your travel experience with us! We are honored to have such complimentary feedback from a well-traveled senior reviewer. It truly means a lot to us and will hopefully help potential guests get a good feel for our historic building and the mood our property is trying to set. We are not quite finished...
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Overall, good trip. The elevators are slow, and one broke down during our stay. Great location...especially if attending a show at the Fox.
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jdaaron,
Thank you for sharing your experience with us! We will be replacing our elevators within the next year. We are glad you found the location accommodating, and hope that you’ll be back again soon to attend a show at The Fox, and be a guest with us!
Warmest regards,
Brianna Salomon
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The Hotel is in a great location -- walking distance to many things - although Atlanta is more of a car city. They have a very fancy restaurant within the hotel which can be a bit of a drag for long visits or late night room service. Also no "sundries" or vending machines -- so you need to walk down...
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smurfyjuice,
Thank you so much for taking the time to share your opinion with us! It helps us to improve on our service and in our rooms so that we can appeal to having guests like yourself come back for another stay. We do have a great location and even for those without a car, the North Avenue Marta stop...
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