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Candlewood Suites - Richmond

2.0 of 5
4301 Commerce Road, Richmond, VA 23234
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Ranked #36 of 85 hotels in Richmond
3.5 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    5
    3
    3
    2
    3
Date Rating
Ricki M
Salem, Virginia
1 review
5 of 5 stars Reviewed 3 November 2011

Candlewood Suites on Commercer was a wonderful place. There was a full kitchen with all untensils, comfortable bed, good size TV, LARGE bathroom with handicapped facilities. Good weekly rates staring at $50.00. A little on the pricey side for one day, $122'ish....but for the week the prices are much better. We only needed one day and we wanted two beds... More

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Fritz L
Richmond, Virginia
1 review
5 of 5 stars Reviewed 24 October 2011

I have been traveling to Richmond on business from Atlanta for 19 months. Out of those, I've lived at this Candlewood for 13 of them. The staff is always friendly and willing to help out. The rooms are very clean, and the facilities are great. More

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blr0408
Philadelphia, PA
Contributor
15 reviews
16 helpful votes
3 of 5 stars Reviewed 16 August 2011
1
person found this review helpful

We stayed here as the half way point during a road trip to Charleston, SC. The location was great - right off 95. The room overall was clean and comfortable. It had a small desk/chairs, kitchenette, and the bathroom was a good size. The air conditioning system is pretty noisy and turns on and off frequently. We used the fitness... More

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RoadWarrior61323
Havre de Grace, Maryland, USA
Contributor
18 reviews
9 helpful votes
4 of 5 stars Reviewed 10 August 2011
1
person found this review helpful

I often stay at this property when traveling in the area. The rooms are always clean, the price reasonable, and I like having a kitchenette if needed. My only complaint is noise associated with rooms close to the exercise & laundry facilities. As people come and go you can easily hear them in the hall. Other than that minor issue,... More

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Ndtwalt
Voorhees, New Jersey
1 review
1 helpful vote
5 of 5 stars Reviewed 8 June 2011
1
person found this review helpful

I travel extensively for my business and I have been doing so for 25 years. And I can say without a doubt the Candlewood Suite in Richmond is one of my favorite places to stay when I'm on the road. It has easy access to Interstate 95 with just a few minutes drive from shopping to historical sites. The rooms... More

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Dave Fitzgerald, General Manager at Candlewood Suites - Richmond, responded to this review
10 June 2011

We appreciate your feedback about your experiences here at the property. I will pass your kind words to our team here at the hotel. They will be excited to hear your encouraging words. We are always striving to improve and exceed our guests expectations and we appreciate you and look forward to your return visits here at the hotel. More

Sskelly33
2 reviews
1 helpful vote
5 of 5 stars Reviewed 1 May 2011
1
person found this review helpful

We spent 2 nights here and loved it. The room was nice and clean, and much bigger than I expected. The kitchenette was really nice too. And all the people who worked there were friendly and helpful. We expected it to be noisy at night since the hotel was fully booked for the NASCAR race, but we didn't hear a... More

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timsos
Demorest, Georgia
2 reviews
1 helpful vote
1 of 5 stars Reviewed 16 April 2011
1
person found this review helpful

I stayed at this location for over a month due to work. This is the worst Candlewood I have ever stayed in. It is one of the worst motel experiences I ever had so far working on the road. The housekeeping is terrible, I put some dirt in the corner and threw a bread tie down, it was there the... More

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2 of 5 stars Reviewed 1 March 2011
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person found this review helpful

I recently stayed at a Marriot Residence Inn for a job, and was very comfortable there for my 6 week stay. My company booked me at this Candlewood for a 13 week job in Richmond; the first hour I was here I emailed them and let them know they were going to have to come up with a new place.... More

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Maclinda50
Croydon, Pa
Contributor
12 reviews
20 helpful votes
1 of 5 stars Reviewed 2 February 2011
1
person found this review helpful

I would only recommend this hotel for one guest. The bed is very close to the wall so you cannot have a bed table next to the bed hence no light there either. It is tight getting out of bed on this side. The TV did not always bring in network TV channels. The pillows and bed were not very... More

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TouringSM
New York
Contributor
18 reviews
51 helpful votes
2 of 5 stars Reviewed 28 March 2010
1
person found this review helpful

I usually enjoy Candlewood Suites, but this time was not a good experience. Housekeeping here is TERRIBLE. I arrived and there was fecal matter in the toilet that I had to clean myself. The garbage was rarely removed from the room and I don't think the hotel owns a vacuum. Of the two burners on the stove top, only one... More

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Dave Fitzgerald, Manager at Candlewood Suites - Richmond, responded to this review
11 November 2010

Dear Valued Guest Please accept my sincere apology for the issues you incurred during your stay here at the hotel. We pride ourselves on legendary service and providing basic expectations for a clean and functional hotel. We obviously failed to meet these expectations so, on behalf of the staff, I do apologize. We have made some noticeable changes since your... More

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Candlewood Suites - Richmond Also Known As

  • Candlewood Suites Richmond
  • Candlewood Richmond
  • Richmond Candlewood
  • Richmond Candlewood Suites
Address: 4301 Commerce Road, Richmond, VA 23234

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Candlewood Suites - Richmond
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