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All 86 Richmond hotels

Candlewood Suites Richmond Airport

2.0 of 5
5400 Audubon Drive, Richmond, VA 23150
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Candlewood Suites Richmond Airport
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Ranked #4 of 86 hotels in Richmond
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114 reviews from our community

Traveller rating
    84
    22
    7
    1
    0
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Families
36
 
Couples
23
 
Solo
14
 
Business
30
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 May 2013

My husband and I have stayed at this location three other times, with no problems. We love this location, due to the clean updated rooms and it being off the beaten path. This time there were a couple of problems. We were given a room that was supposed to be No-Smoking, but once I walked into the room, I could... More

Was this review helpful? Yes
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review
16 May 2013

Dear Danitadee40, Thank you for your honest review of our property. It is true that we are a 100% non smoking property, with a $250.00 non-smoking fee if anyone is caught smoking in our hotel. That being said at one point we were a smoking property with only the first floor rooms being smoking rooms. We transitioned in 2011, had... More

Alexandria VA
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 30 April 2013

This was a decent hotel off the beaten path. Relatively close to Richmond BMX. Mainly stayed here for that, plus they accept pets, which was also part of the decision. The room was great. Definitely high end with granite counter tops, no slam cabinets and drawers. Had full size refrigerator, microwave, stove top. Unfortunately didn't bring much food with me... More

Was this review helpful? Yes
See 3 more reviews by oquick1 for Richmond
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review
16 May 2013

Dear Oquick1, Thank you for your honest and heartfelt review of our property. Without the honest reviews such as yours we in management would never have the opportunity to recognize and correct the issues we are not directly involved with. I understand that the $75.00 pet fee and that specific nights $129.99 room rate, did total up to a larger... More

Bedford, Indiana
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed 20 April 2013 via mobile

I stayed here one night before returning home. If I were staying multiple nights I would feel completely at home. There's a recliner, small kitchen, desk, etc. If I return to Richmond, I will definitely stay at Candlewood again.

Was this review helpful? Yes
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review
27 April 2013

Dear Mark P, I always welcome with open arms new guests who haven't had the chance to experience Candlewood Suites before. I am glad to hear you had a very enjoyable stay and recognized the opportunity to have an extended stay visit as well. As always extended stay is our mainstay, however we always welcome one to three night visits... More

Seoul, Seoul, South Korea
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 April 2013 via mobile

Great Rooms Great Service,,,Great Employes and Close to Airport ,,,And it Feels like you never left Home,,, And there Driver will Drive you to the shopping Malls for Free,, I Would Come back again. They Have a Free Coffee, And a little store from frozen foods to ice cream ,,,, To out propane Grills for your Steaks and Hamburgers and... More

Was this review helpful? Yes
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review
27 April 2013

Dear Scottk459 Thank you for your exelent review of our property. We love to hear when our guests take advantage of our many facilities and services from our complimentary shuttle, to our provided gas grills on our outdoor covered patio. Our mission is to provide our guests with every chance to mingle and make friends while leaving as much freedom... More

Santa Fe, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 April 2013

My family and I stayed at the Candlewood for two nights in March. When we pulled up to the hotel I was kinda worried because of the neighborhood that it was in. Not a bad neighborhood, just industrial and not what I am used to. I am HAPPY to say that despite the location, the hotel was AMAZING! I loved... More

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jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review
27 April 2013

Dear Pink_footballs, I always love when I hear that guests enjoy our King Suite Rooms. It is true that the two seperate rooms with seperate TV's make it easy to intertain travel weary children while keeping your peace of mind and quiet comfort to yourself. I do understand your apprehension when it comes to the location, it is true we... More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 9 April 2013

This is one of the best places Ive stayed in a long time. The friendliness of the staff along with how clean and comfortable the suites were. Ithis was actually my first time staying here March 2013 and I will looking for Candlewood suites first in upcoming travels. The rate itself was also. great. The Font dest associate was the... More

Was this review helpful? Yes
See 3 more reviews by ithomas for Richmond
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review
27 April 2013

Dear IThomas, Thank you for your kind words and admiration in your review of our property and front desk team. We have been tirelessly working towards ever making customer service the one thing out of many that will leave a lasting impression on our guests; and once again it seems that we have suceeded in our goal. The hardest thing... More

Charlottesville
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 March 2013

This place ROCKS!!! After a long flight from California, I was ready to "see the inside of my peepers!" and get some rest! This hotel is 5 minutes from Richmond Airport and very easy to get to. I arrived very early in the morning to a front desk associate who did everything as fast as he could so I could... More

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See 5 more reviews by Marilyn S for Richmond
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review
27 April 2013

Dear Marilyn S, Words cannot express the respect and gratitute I have towards guests such as yourself. Its one thing to give a great review to our property, however it is truly a statement to your character and the review of our property when such a detailed description is submitted. As you can see from our many reviews our customer... More

Waynesboro, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 March 2013

This is the very best place to stay before or after a trip that requires a flight. The first time for me was in June of 2010 and I have since stayed here a total of 5 times (the most recent being June of 2012). I can't even imagine staying anywhere else. The rate is phenomenal, they don't charge extra... More

Was this review helpful? Yes
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review
5 March 2013

Dear MGremlin, Thank you from the bottom of my heart for your continued admiration and loyalty to our facility and team. Believe it or not we have become increasingly spot on with remembering and welcoming many of our returning guests, however we do treat everyone specifically and individually. As always we appreciate and adore your mention of our many accomidations... More

Pratt
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 March 2013

I fortunately had this location come up on Hotwire. We were visiting relatives while in the area and this turned out to be a great location and a great place to stay. Check-In was fast and the young man was very knowledgeable about the area. The room was clean and the the bed was very comfortable. We loved the fact... More

Was this review helpful? Yes 1
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review
5 March 2013

Dear Brittll, We are happy to hear that you were lucky enough to have our property on the list with Hotwire's hotel selections. We here pride ourselves our or knowledgeability of the area and attractions, comfortability of our amenities, and cleanliness of our facility; and are very gracious to hear from our guests that we were able to take care... More

RobynB1201
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 March 2013

As a very frequent traveler, I have always been a committed Holiday Inn customer. This time, I decided to try one of their Candlewood properties, and I'm glad I did--if this location is any indication of their standards overall, I may be staying Candlewood from now on! My room was clean, spacious, apartment-like, and quiet. Towels were of decent quality... More

Was this review helpful? Yes 3
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review
5 March 2013

Dear RobynB1201, We are more than happy to hear that your first experience with a Candlewood made such an impact on you! We are different from our full-service sister properties within the IHG family, however it seems we were exactly what you were looking for. The clenliness of our property is always something we hold paramount in our expectations as... More

 
 
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Additional Information about Candlewood Suites Richmond Airport

Also Known As:
Candlewood Suites Richmond Airport Hotel
Candlewood Suites Richmond Airport Hotel Richmond
Candlewood Suites Richmond
Address: 5400 Audubon Drive, Richmond, VA 23150
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Business Hotels in Richmond
#7 Best Value Hotels in Richmond
#9 Family Hotels in Richmond
Price range (per night): ₹4,684 - ₹6,708
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Candlewood Suites Extended Stay Richmond Airport Hotel (RIC). The Candlewood Suites Richmond Airport Hotel is a member of Priority Club Rewards & the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Express & Staybridge Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites Hotel is the perfect environment for government (per diem), project teams, training, relocation, temporary & corporate housing needs.The Candlewood Suites Richmond Airport Hotel is centrally located at the (RIC) Richmond Airport near I 64 & I 295; minutes from the Downtown Richmond & West End real estate districts. Our location offers near access to Ft. Lee (RIR) Richmond Raceway, Colonial Downs, Richmond Convention Center, the Coliseum, VCU Siegel Center & local corporate facilities including Hewlett Packard, Million Air, Phillip Morris, Qimoda, Smurfit Stone and Thomas & Betts.The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio & one-bedroom apartment - like suites featuring fully-equipped kitchens, spacious living & work areas, TV w/ DVD players, free wired & wireless Internet. Other features include 24 hour business center, shuttle, free laundry facilities, fitness center, courtyard w/grills & our signature Candlewood Cupboard convenience store. ... more   less 
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