Overall, I find the Marriott options limited when in Richmond for business so have ended up staying at the Courtyard near my project site for my weekly trips during the lat 6 weeks. It's an older style Courtyard but the rooms have been generally redone in the past 3 to 5 years. I have found the front desk staff to... More

We have stayed a Courtyard Marriot Hotels before and thought they were really fine, but this one was different. The staff at the front desk were dressed in very casual clothes and not very attentive to us. We stood at the counter for a few minutes, politely waiting, until one of the staff finally look up from the computers and... More

My daughter and I stayed here while in town to attend a comedy show. We arrived late on a Friday afternoon and I had actually used rewards points to cover the cost of this stay. I have Elite member status but no special recognition was given to me at arrival and there was no overview of amenities and services offered... More

I stayed here one night while in town for a wedding nearby. The room was clean and the bed was comfortable, as per usual at Marriott properties. I have no complaints, but will say the bathrooms are a bit out dated. More

I stayed at this hotel for business on a Thursday night, got switched from my first room because the door lock malfunctioned (door wouldn't close). I was told this is a common occurrence. Went to a second room and there was a party next door. Front desk clerk (Allison) came to my room, switched me to another one and when... More

Very average, but no surprises. Would stay again Counter person on the evening of oct13 was efficient but gruff. I had to wait at the counter for help while she argued with a customer about how to get to the hotel. Called me "honey", which was odd. Trash can in my room had trash in it when I arrived. More

Had to make a quick trip to Richmond to the Office of Vital Statistics. This hotel location was perfect being only 2 miles away from Vital Statistics Office. Located on W. Broad St. so there are numerous restaurants within a few miles from fast food all the way up to upscale restaurants. We ended up going to the Short Pump... More

This is a dated property with updated rooms. I would recommend the Westin or Hampton Inn which are within 1/2 a mile. More

Super friendly staff and convenient location, but the building and grounds are starting to look their age. More