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Baymont Inn & Suites Richmond


Hotel class 2.0 of 5
7201 West Broad Street, (Formerly "Comfort Inn Executive Center"), Richmond, VA 23294
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Reviews you can trust

57% Recommend
3.5 of 5 stars 7 reviews
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4 of 5 stars
richmond
23 Oct 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

Just wanted to say that i had a nice stay. Excellent customer service. I would definitely recommend this place. more

Management response from
BaymontRichmondVA, Director of Sales & Marketing

Thank you so much for such a great review! We are very happy that you've chosen to stay with us! If we can do anything to make your time here even more enjoyable, just let us know! Thanks again! And remember, you're always welcome! Sincerely, Cassie Potter Director of Sales & Marketing Baymont Inn & Suites 7201 W. Broad St....

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5 of 5 stars
Richmond Virginia
23 Oct 2009 | Trip type: Solo travel
1/1 found this review helpful

I stayed for the Second Time at the Baymont Inn and Suites @ 7201 W. Broad St. in Richmond Virginia. The reason I came back is because of the Service, Cleanliness, Location, and Price. If you are traveling and want an excellent value...I highly recommend this hotel. It's centrally located, and has all the necessary amenities. The breakfast is better... more

Management response from
BaymontRichmondVA, Director of Sales & Marketing

Thank you for such a great review! I'm so glad you love the place as much as I do! We really take pride in making your stay here a pleasant one. If we can do anything in the future, please do not hesitate to ask! Take care & we hope to see you again soon. Remember, You're Always Welcome! All...

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4 of 5 stars
Atlanta
2 Jul 2009 | Trip type: Couples
2/2 found this review helpful

I was expecting a whole lot when i booked the room. It was a last minute trip and i wasn't too particular. The staff was nice and quick to please. The rooms were clean and the sheets fresh. more

Management response from
BaymontRichmondVA, Director of Sales & Marketing

Thank you so much for your review! We love to hear when we're doing something right! We're so glad you enjoyed your stay. Hope to see you again soon! Remember, You're Always Welcome!!! Cassie Potter Director of Sales & Marketing Baymont Inn & Suites 7201 W. Broad St. Richmond, VA 23294 804.672.1108 ext. 7109

Never Again
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1 of 5 stars
Hillside
21 Jun 2008 | Trip type: Family
0/2 found this review helpful

I would never stay here again. Me and my family were here in town to conduct business. We needed two nights but I was skeptical about the cheat price. You get what you pay for. The lobby is OK. There are three buildings. The first room we got was the last building in the back. We could not get an... more

Management response from
BaymontRichmondVA, Director of Sales & Marketing

I am very sorry to hear that you didn't enjoy your stay with us! I apologize sincerely for the trouble you had with the internet and the cleanliness of your second room. And a bug, that must have been horrible. Unfortunately, it looks like we dropped the ball on this visit. I really am sorry and I wish you would...

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2 of 5 stars
Durham, NC
10 May 2008 | Trip type: Family
0/2 found this review helpful

This hotel is now a Baymont Inn since the end of April 2008. The lobby seemed nice enough for the price, but the room we were given hadn't been thoroughly cleaned. There was still a cup of soda in the refrigerator, a face print on the window, and the chairs were stained. The toilet ran constantly, and someone had attempted... more

Management response from
BaymontRichmondVA, Director of Sales & Marketing

I'm sorry to hear that you didn't enjoy your stay with us as much as you could have! I wanted to let you know that the new owners have held the housekeepers and maintenance staff more accountable. They've undergone training on the way things should be done and things have definitely looked up since then. We also re-wired every building...

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1 of 5 stars
An Expedia Traveller
24 Aug 2008
0/2 found this review helpful

Needs great improvements, needs to be clean more

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4 of 5 stars
An Expedia Traveller
30 May 2008
1/1 found this review helpful

We were a little suspicious, because we paid so little... but when we go there it was great. more

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Baymont Inn & Suites Richmond Also Known As

  • Baymont Inn Richmond
  • Comfort Inn Richmond
Address: 7201 West Broad Street, (Formerly "Comfort Inn Executive Center"), Richmond, VA 23294
Hotels in Richmond Baymont Inn & Suites Richmond
3.5/5.0
7