I have been exclusively staying at this hotel over the last year and now my home is infested by carpet beetles. The last two times that I have stayed in this hotel, I found their larvae crawling on the walls and floors. Their staff dismisses the claims until I bring the bugs to them and they have never followed up... More

I've stayed here several times before and always been happy. But not this time. We arrived late in the evening, and I requested a room that didn't have an adjoining room (those doors always allow a lot of noise through). The front desk person could not come up with one, besides on the club floor which they wanted to charge... More

Passing through Virginia for a night heading south, so the location is decent and easy to get to off the highway. I think Sheraton corporate needs to step into this hotel to ensure their usual high standards are being observed. That evening the entire computer system went down so luckily we checked in prior to that event. There was only... More

A beautiful hotel, with a friendly staff. The rooms were spacious and clean, with all the amenities you expect from Sheraton. We stayed in Midlothian, so the location was perfect. Free-WiFi, Starbucks coffee and more....... More

I was there for a 1 night stay for a meeting. The lobby is nice but the hallways are shabby. The bedrooms are fine and my room had a nice view overlooking the pond. The pool is small and opens to the outside in the summer. The location is fine...lots of strip malls, restaurants. In addition to the shabbiness of... More

The location is great. Beautiful ponds and paths out back. It looks like it should be a great hotel. The down side was constant smell in the bathroom of sewer gas. It also has a very small swimming pool. If you are a Starwood Guest it is probably worth the stay. If not go someplace else. More

Decent hotel with nice clean rooms. Halways appear to be worn and not in great shape. But rooms are in decent shape. Has a good gym and lots of walking trails around 4 separate large ponds behind the hotel. Well lighted parking lot. More

First, I want to say that the hotel was lovely and in an excellent location. This would have been a good review, however, twice they put unauthorized charges to my card that I used to pay. When I called to receive a reason, I was simply told that there was nothing that could be done and to wait 3-5 business... More

The room was clean, the bed was very comfortable, the front desk very helpful and friendly, the carpet in the hallways was just down right nasty.Other than the nasty hallway carpet. The hotel was a good place to stay nice gym, lovely ponds with ducks, and indoor pool. More