Just returned from a one-night stay at the Richmond Marriott. First, let me say that from arrival to departure and all points in-between the staff at this hotel are excellent. They were friendly, polite, helpful, and prompt in addressing questions, providing directions, and doing their best to make anyone's stay more pleasant. Unfortunately, I cannot in good conscience rate the... More

This was a great hotel in downtown Richmond connected to the Convention Center and a block or two from the coliseum which is where they had an event I attended (and had to walk to and from ) from 1000 am to about 1030 pm. We drove up from northern va and got there around 8 am and they were... More

Still the best marriot I've stayed at, sure may not have the amenities of some marriots but by far the best staff without fail. Only thing I would change, would be to add a decent resturant, the sports bar is really not a place I enjoy.

I guess if you wanted to spend time in Richmond too- it is near their convention center etc. typical Marriott- clean, well-kept- valet parking decent exercise room. ad restaurant- staff was friendly and welcoming- food standard Marriott- good but not anything unique

Nice Marriott, we greeted at the door when we came in, the front desk staff was ok not overly friendly, we had four rooms that were not together but they made it happen. Rooms were clean, bed was comfortable, one of the rooms was hot and the AC not working, but she was too tired to trade rooms so we... More

A nice Marriott with a parking garage connected to the convention center. The room was nice, clean and roomy. We ordered room service for breakfast which was great, food was hot, coffee good. The bar staff was not very knowledgable--there was a huge sign about special Virginia wines, but he didn't have a clue. The concierge was nice and easy... More

We stayed for a convention. Our rooms were not ready until 9 pm, six hours after we arrived. The hotel is a convention hotel, but is clearly overwhelmed by conventions. The front desk staff just said, well, this is normal when we are fully booked. Even though some rooms were ready, the staff would not release room keys until all... More

Very high end service from the moment you get out of your car. Be prepared to tip. Excellent Fitness area. Breakfast buffet is good. Try to get a special rate ahead of time. Concierge area closed weekends. No passes for breakfast normally given to gold members unlike other Marriotts when concierge area is closed.

Stayed here with a large group for a conference at the hotel. Our entire group was amazed by the friendliness of the staff at every turn. From the desk staff to the bell staff to the housekeepers, everyone went out of their way to provide excellent customer service. I cannot stress enough how refreshing and important this is. Top that... More