I just stayed at the Crown Plaza over the weekend. I was there for a conference at the Richmond Convention Center. I found the hotel very clean and the rooms were nice. I found the bedding very comfortable. We had a great view of the river from our room. The staff were pleasant, but we found one of the bellman,... More

I booked about 10 rooms for a family wedding over Memorial Day weekend. We got a great rate, gorgeous river views, & a good location downtown Richmond. The front desk especially but all of the staff we encountered were very nice & helpful. We are priority club so we got a few extras. We had breakfast included with our rate... More

Our family used a special deal set up by my niece the weekend of her wedding on June 1. For that reason alone, I can't be too critical of this facility. However, now that I've experienced this hotel, I am not sure I'd return. Why? Well, the beds and pillows were way too soft. Our entire party, representing about 3... More

The hotel was clean and tidy, the staff were great. The only downer for us was the location. We found out that Downtown Richmond appeared pretty deserted after hours.. we know it is a business centre but there appeared to be a lack of restaurants and not too many shops either. Whilst for the close Attractions such as the Museum... More

I stayed at the hotel for the first time and had never been to a Crowne Plaza. This was a great experience. The front desk person upgraded me to a river view room just because. I could not believe how nice they were! The bellman was right there to assist me, turned the lights on in my room for me... More

We have used the Crowne Plaza Richmond Downtown for several Advisory Council Meetings (35+ attendees) and have always been pleased with both the planning process and the day-of attention to details. The friendliness and response of all staff has been excellent as well. In addition, the food quality and delivery has always been exceptional. I would highly recommend the Crowne... More

The hotel was very clean - we had great service from the employees. The hotel has a pool - very clean - and a small gym but good enough to get a good workout. The hotel gave a us free shuttle to and from the Convention Center - they were prompt and reliable. We did have an issue with the... More

We stayed one night while attending a wedding. We received a discounted rate of $99 for a King bed room. The room an bathroom was very clean an spacious. Bed was very comfortable but the new pillows were a bit hard for my liking. Large flat screen tv and a fridge were in the room. The bathroom was nice with... More

The Central Va Assoc. Of Neonatal Nurses had our annual conference here on the 16th of May. What a pleasure it was working with the Crowne. The staff was SUPER attentive, the food was delicious and the space was just perfect. Everyone we worked with went above and beyond to make sure that everything was perfect. Can't say enough good... More