I stayed at the Residence Inn this week and I was completely satisfied. The staff is exceptional. Everyone from the front desk, breakfast and happy hour and housekeeping staff is wonderful. The rooms are also spotlessly clean. I would definitely recommend this hotel and will be back on future trips to Richmond. More

We stayed for just 2 days in November as we do every year. It's a real clean, friendly, and welcoming place. We get a 1 bedroom suite with a living room and small kitchen. The breakfast buffet is always fresh and plentiful. The surrounding area is packed with stuff to do and places to eat and the staff is very... More

We stayed have stayed in this Residence Inn several times over the years and it keeps getting better. We stayed ten days in January when our mother was ill. We had five rooms. The staff was fantastic. The manager, Seth Weiss, couldn't have been more helpful. We had a couple for suites last week for another family visit and most... More

Stayed for one night during Hurricane Irene. It was fully booked due to evacuees. The wonderful front desk staff worked with me so I could check in early. They were friendly, courteous and engaging. Thank you! The room shows its age, but is comfortable in size. As others have noted in reviews, the bed was indeed hard -- unusual for... More

We left Chesapeake, to get away from Irene. The staff from the time of booking was the BEST I've encountered in a LONG time (including 5 stars)! We are a family of five and dog! They put is in two rooms next door to each other and close to stairs and outside door for quick doggie breaks! Breakfast was typical... More

My grandaughter and I stayed at this property for 2 nights while visiting the local amusement park. As a retired business traveler, I have had the opportunity to stay here before. The residence Inn is so much more than a hotel, the rooms are spacious, amenities are plentiful and you get complimentary breakfast and evening treats to boot. I am... More

Great location. Great value. Beds were a bit hard but otherwise very satisfied with stay. More

We met here in June, 2011, for our weekend family reunion. We had a great time last year, so this was our second time at the Residence Inn Richmond Northwest. The staff was very helpful and accommodating to all of our needs. The proximity of the swimming pool to the basketball court and to the grill/picnic table area was perfect... More

I joined the company I work for a little over a year ago and so far I've stayed at this hotel approximately 4 -5 times for business purposes. I have to say that I love the hotel, it's located in a very convenient area and their staff is great! they've always been very kind, courteous and helpful. I've only experienced... More