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Hyatt Regency Cambridge, Overlooking Boston

4.0 of 5
575 Memorial Drive, Overlooking Boston, Cambridge, MA 02139-4896
Hotel amenities
Hyatt Regency Cambridge, Overlooking Boston
Ranked #15 of 17 hotels in Cambridge
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674 reviews from our community

Traveller rating
    145
    216
    165
    88
    59
See reviews for
Families
150
 
Couples
152
 
Solo
56
 
Business
220
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Bronxville, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 12 May 2013 NEW

I stayed here for 2 nights while looking for apts in Boston. Could only get a decent rate over in Cambridge. The hotel itself was very nice - very modern. Didn't eat at any of the restaurants but I think it's your standard hotel fare based on the room service I ordered one night. Speaking on location - You cannot... More

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Bennington, Vermont
1 review
5 of 5 stars Reviewed 9 May 2013

I stayed at this Hyatt for a conference and arrived a day before the Memorial for the fallen police office from the Marathan bombings. This hotel was literally on the MIT campus and the event including the Vice President, Joe Biden was right outside my balcony. I had a great view and would highly recommend a balcony room. You have... More

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Marketing M, Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review
10 May 2013

Thank you for posting a review of your recent experience at Hyatt Regency Cambridge. I’m happy to hear that you enjoyed your visit and took advantage of your balcony and the amazing views of the river. I’m also glad that our associates made such a positive impact on your stay. Some of them are pretty loyal Sox fans, so I’m... More

Lancs
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 9 May 2013

I stayed here for a week and found the hotel to be clean and very comfortable with excellent customer service. My room overlooked the Charles river and was everything I expected of a Hyatt and more. The staff were so friendly and helpful and when I had to change rooms because of a noisy A/c they moved me to an... More

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Marketing M, Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review
10 May 2013

Thank you for the positive review! I apologize that the A/C in your room was noisy, but it’s great that our associates handled the situation properly and were able to move you to a different room. I’m happy that you enjoyed your view and greatly appreciate you recommending Hyatt Regency Cambridge to people traveling to Boston. Thank you! More

Top Contributor
117 reviews 117 reviews
11 hotel reviews
Reviews in 36 cities Reviews in 36 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 7 May 2013

My husband and I were guests at the Hyatt during the terrorist related "Lock Down" of Boston in April 2013. Since the busses, cabs, and subway were shut down, many of their employees could not get to work. Even with a limited staff, they were splendid. We were notified both mornings concerning the safety and staffing issues. They also informed... More

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See 4 more reviews by teniseetraveler for Cambridge
Marketing M, Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review
10 May 2013

I can’t thank you enough for your kind words in this review. This was an extremely eventful week in the Boston area and I’m so happy to hear that you think our associates and managers handled the situation so well. This is a situation you can’t prepare for, so the fact that our team was on top of everything and... More

Albuquerque
Senior Contributor
21 reviews 21 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 May 2013

I stayed at this hotel one night with my adult son. Our room was clean and fresh, a really pleasant place to spend a few hours and sleep. We found the staff to be very helpful. Clearly the leadership of this hotel has instilled a culture of quality here. We thought about eating breakfast at the breakfast buffet, which looked... More

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Edmonton, Alberta
Top Contributor
56 reviews 56 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 6 May 2013

Staying at the Hyatt Regency in Cambridge was pleasant enough and no issue with cleanliness, service from the staff and the meals in the Zephyr for breakfast and dinner were good. However, I was there for a conference and the location was not the greatest as there were no restaurants in the area. The hotel has a shuttle bus to... More

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See 2 more reviews by Des1Edmonton_Alberta for Cambridge
New Jersey, United States
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 May 2013

This is my first review ever. I thought potential customers might benefit from some info. This is an attractive, clean hotel with very good customer service. It is probably a good fit for business people with expense accounts. That said, my experience was disappointing. I stayed here for one night with my husband and teen-aged daughters while visiting Boston University.... More

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Marketing M, Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review
3 May 2013

Thank you for taking the time to share your recent experience at Hyatt Regency Cambridge. I appreciate that you began your review by stating that you liked the hotel overall and that our customer service was very good. Thank you. Regarding our location, we are a very popular hotel for families and friends of BU, MIT and Harvard students due... More

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4 of 5 stars Reviewed 30 April 2013

Enjoyed my stay. Staff was very nice. I got an upgrade to a river view. The view was fabulous. Breakfast in the Zephyr was excellent. Good choices. The shuttle service to Harvard Sq. was very convenient. It was prompt. Comfortable beds with nice sheets. Towels were terrible....worn and thin. Elevators made too much noise. Hyatt is a good choice.

Was this review helpful? Yes 1
See 2 more reviews by misty1 for Cambridge
2 reviews
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4 of 5 stars Reviewed 28 April 2013

I stayed here for the Boston marathon. I thought the hotel was extremely clean. They were nice and held my bag till my room was ready. I did think the price of breakfast was a little expensive ($14) and I didn't get Internet service because that was a separate charge too. Besides that I enjoyed my stay very much.

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 28 April 2013 via mobile

Overall stay was okay. The wait staff in the restaurants was terrible....very slow, not attentive to the needs of their customers. Hopefully they will improve service soon. The hotel in a beautiful location.

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Additional Information about Hyatt Regency Cambridge, Overlooking Boston

Also Known As:
Hyatt Regency Cambridge, Overlooking Boston Hotel Cambridge
Hyatt Regency Cambridge, Overlooking Boston Hotel
Cambridge Hyatt Regency
Hyatt Cambridge
Cambridge Hyatt
Address: 575 Memorial Drive, Overlooking Boston, Cambridge, MA 02139-4896
Region: United States > Massachusetts > Cambridge
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Onsen Hotels in Cambridge
#5 Luxury Hotels in Cambridge
#12 Business Hotels in Cambridge
#15 Family Hotels in Cambridge
Price range (per night): ₹ 9,955 - 22,208
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The newly renovated Hyatt Regency Cambridge is situated along the scenic shores of the historic Charles River and nestled among some of the nations finest Universities and overlooks the panoramic skyline of Boston. The hotel's campus like setting, ultra modern guest rooms; along with unparalleled services and amenities creates the perfect experience whether traveling for business or leisure. The Hotel is minutes from all the excitement of Boston and Harvard Square. ... more   less 
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