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Charles Hotel in Harvard Square


Hotel class 4.0 of 5
1 Bennett St, Cambridge, MA 02138
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Reviews you can trust

83% Recommend
4.0 of 5 stars 80 reviews
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By trip type
All (80)
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5 of 5 stars
Maine
19 Oct 2009 | Trip type: Couples

We just completed our fifth stay at The Charles, all within the span of one year. We chose to splurge and stay here the first time we visited Harvard with our daughter, due to its close proximity to campus, and were completely spoiled by the incredibly convenient location and lovely facilities, When planning each subsequent visit to Cambridge (for interview,... more

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4 of 5 stars
Chicago
10 Oct 2009 | Trip type: Couples

Went for Parents' Day at HLS, and we really enjoyed staying at The Charles Hotel. It's much closer to everything than local maps indicate. Quickest check-in ever, very friendly. If you forgot to bring reading material, there's a library near Reception where you can borrow a book. Had a quick bowl of soup at Henrietta's Table, a local-products, homemade everything-sort... more

Management response from
ejstefan, E-Marketing Manager

Hello! We're so glad that you were able to join us for Parent's Weekend. It is a really great time in the Square! Thank you for your glowing review of The Charles Hotel. We're so happy to hear that you enjoyed your stay, our guest library, and meals at Henrietta's Table. We look forward to welcoming you back for future...

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5 of 5 stars
Alexandria, Virginia
5 Oct 2009 | Trip type: Couples
1/1 found this review helpful

If you want to make your trip to Boston or Cambridge enjoyable, whether it's business or personal, the Charles Hotel should be your first choice because it matches up so well with the community and local culture. Sophisticated and relaxed at the same time, dignified but fun, the Charles reflects the most attractive qualities of both Harvard and Boston. The... more

Management response from
ejstefan, E-Marketing Manager

Hello, We're so happy to hear that you and your wife enjoyed your visit to Harvard Square and The Charles Hotel. Thank you for sharing your experience on Tripadvisor. We appreciate it. Our centralized location in Harvard Square is perfect for the traveler looking to experience it all -- quiet strolls along the Charles River, world-class shopping on Newbury street,...

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5 of 5 stars
NYC
10 Sep 2009 | Trip type: Business
1/1 found this review helpful

I have stayed in this hotel many times for business and find it to be top notch. The staff are incredibly helpful and friendly. more

Management response from
ejstefan, E-Marketing Manager

Hello and thank you for your excellent review of The Charles Hotel. I'm so happy to hear that both the hotel and our staff have met and exceeded your expectations over the years. I hope you were able to take advantage of our complimentary wi-fi access during your last business trip. It was a long process, but something we felt...

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5 of 5 stars
Los Gatos, California
7 Sep 2009 | Trip type: Family

My husband stayed here on business a few years ago and liked it, so we stayed with our 2 kids (5 & 8) for a weekend. There was a problem with the reservation (mix up about arrival dates), but the front desk handled it smoothly. The hotel is elegant and understated. Our room was clean and well-appointed. The kids LOVED... more

Management response from
ejstefan, E-Marketing Manager

Hello! I'm thrilled to hear that you and your family enjoyed such a pleasant stay at The Charles. I apologize for the inconvenience you experienced with your reservation, but I'm pleased to hear that the front desk staff handled it so smoothly. They do a great job and it's always nice to hear such positive feedback. Henrietta's Table is a...

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5 of 5 stars
Long Island, New York
20 Aug 2009 | Trip type: Family

This hotel is lovely to look at with staff that is unpretentious but professional. . The room was good sized and immaculate. The staff was extremely accommodating and gracious. Not one person gave us that dull stare or go-away posture or pretentiousness. They were just polite and helpful. The restaurants (we ate at both) were excellent. Wired. Location is right... more

Management response from
ejstefan, E-Marketing Manager

Hello and thank you for your glowing review of The Charles Hotel! We're so happy to hear that not only did you enjoy your experience, but that the staff and accommodations exceeded your expectations. We're also happy to hear that you enjoyed our new and complimentary wi-fi access! It was a long project, but one that was very important to...

Nice Hotel
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4 of 5 stars
fleurr
17 Aug 2009 | Trip type: Couples

So we have stayed at the Charles a few times...the other option of the Harvard Square Hotel isn't much better than a motel! The rooms are quite nice and spacious,comfy beds and one of those cool tv in the bathroom mirror thingys. it's def on the expensive side for what it is though but you pay for loaction. The food... more

Management response from
ejstefan, E-Marketing Manager

Hello Fluerr, Thank you for your great review of The Charles Hotel! I'm thrilled to hear that you enjoyed visit to the hotel and Harvard Square. We're happy you got to enjoy all the great food in the Square. You're right about the eggs benedict at Henrietta's Table -- they're amazing! We hope to welcome you back in the not-so-distant...

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5 of 5 stars
everywhere
27 Jul 2009 | Trip type: Friends getaway

Front desk was great - easy check-in, etc. When I requested a late check-out on the day of, they were very accomodating and said it was no problem. Clean and elegant, the hotel is a great choice if you're visiting Cambridge. There was nothing extremely special about the hotel, it was nice and everything I expected/paid for. more

Management response from
ejstefan, E-Marketing Manager

Thank you for your glowing review! It is always a pleasure to hear that a guest enjoyed their stay at The Charles. I'm glad that we were able to accommodate your late check-out and meet all of your expectations. We look forward to welcoming you back to The Charles!

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5 of 5 stars
new jersey
27 Jul 2009 | Trip type: Friends getaway

I just got back from the Charles Hotel yesterday and we had a wonderful time, the staff is friendly and very helpful. The hotel is gorgeous, rooms are comfy, love the touch with the quilts on the beds. Centrally located and really lovely, but the parking is a bit pricey although convenient, under the hotel. I would definitely go back... more

Management response from
ejstefan, E-Marketing Manager

Hi Jo4Craft, Thank you for your excellent review. We're so happy to hear that you enjoyed your stay at The Charles and your trip to Boston. It is always so nice to hear such positive feedback from our guests. We look forward to welcoming you back to The Charles in the near future. I encourage you to contact me directly...

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5 of 5 stars
USA
10 Jul 2009 | Trip type: Family

My wife was attending a program at Harvard, my son and I decided to tag along. Reserving a stay at The Charles was the best idea. From my first interactions with the staff, I was impressed. The property is in the heart of Cambridge and really in a great location. Harvard is just outside, the "T" ( subway ) is... more

Management response from
ejstefan, E-Marketing Manager

Thank you for the amazing review! We're thrilled to have been able to provide you and your family such a wonderful experience. We hope to see you back at The Charles in the not so distant future.

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Charles Hotel in Harvard Square Also Known As

  • Charles Hotel Cambridge
Address: 1 Bennett St, Cambridge, MA 02138
Hotels in Cambridge Charles Hotel in Harvard Square
4.0/5.0
80