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Comfort Inn


Hotel class 2.0 of 5
3442 Freedom Dr., Springfield, IL 62704-6516
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Reviews you can trust

70% Do not recommend
3.0 of 5 stars 10 reviews
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All (10)
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[ Date ] [ Rating ]
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2 of 5 stars
Tinley Park, IL
17 Aug 2009 | Trip type: Family

We stayed at the Comfort Inn on Freedom Dr. in Springfield for two nights this past weekend. We were very disappointed. Our room and the hallway smelled very musty. By the time we were checking out, my daughter, who has asthma, was complaining that her chest hurt her. We tried to use the hot tub the first night, but the... more

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3 of 5 stars
heatburg
17 Mar 2009 | Trip type: Business, Solo travel

I needed a place to stay in Springfield overnight after a recent job interview. The Comfort Inn was right off the highway and close to my interview, so I picked it more or less at random. The room was fine, certainly nothing was wrong with it. I enjoyed having free internet so I could check my email and make other... more

a nice place
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4 of 5 stars
NJ
18 Aug 2008 | Trip type: Family

We were lucky enough to find a room at this hotel (during the state fair) after walking out the hotel we had booked over the phone (it was totally foul) While this place was almost twice the rate of the first hotel, we expected that due to the short notice and the high demand for rooms at the time. The... more

Was OK
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3 of 5 stars
Great Falls, Montana
22 Apr 2008 | Trip type: Business

Run of the mill hotel located near lots of shopping and other hotels. All the other hotels were booked so this was our last choice but it was decent. Stayed in a king room, a few stains on the comforter and hairs but other than that wasnt bad. Never used the shower. Wireless was good but you had to call... more

The Greatest
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5 of 5 stars
Dupo, Il
2 Mar 2007 | Trip type: Family
1/1 found this review helpful

We booked a package deal with the Comfort Inn and it was a really great family value. We received 2 nights, 2 free passes to golds gym, 4 free tickets to see the new Lincoln Museum and Presidential Library, a coupon for a free large pizza and a 2 liter of soda from Godfathers Pizza, and $30.00 in movie money... more

Management response from
Springfieldilcigm, General Manger

As much as I like this review I believe the kudos belong to the Comfort Suites. We do offer free passes to the Springfield Racquet and Fitness Center however and feel that you would enjoy your stay here as well!

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2 of 5 stars
Missouri
22 Jan 2007 | Trip type: Couples
1/1 found this review helpful

We have stayed in this hotel several times before when visiting our daughter in Springfield. This was the first time we had stayed there after it reopened from the tornado damage. One of the first things I noticed was that there were no bedside lamps. This is not only an irritation as I like to read in bed, but also... more

Management response from
Springfieldilcigm, General Manger

Of course we still make mistakes on occassion but we have a great staff that will try to make it right if you just let us know! We do have bed-side lamps in all of our rooms. It is true that the bathroom floors were not replaced after the tornado as they were not damaged and had been replaced within...

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2 of 5 stars
Champaign, IL
24 Oct 2005 | Trip type: Business

It was like pulling teeth to get the guest agent to explain the amenities to me. Therefore, I had to keep calling the front desk to ask about local/long distance calls, the cost for wireless internet, password to access the service etc. I guess she assumed that I had time to read the guest services manual, which is what I... more

Management response from
Springfieldilcigm, General Manger

Please notice the date! This is a long ago review and the property has undergone extensive remodeling due to storm damage. Of course we still make mistakes on occassion but we have a great staff that will try to make it right if you just let us know!

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1 of 5 stars
Burbank, Illinois
24 Aug 2005
1/1 found this review helpful

The door wasn't even locked when we first went into our room. Then when we got in, the toilet was running and wouldn't even flush. They had to send someone to fix it. There was hair in the tub that didn't belong to us. The pool has NO STEPS (only 2 ladders for getting in and out) for anyone who... more

Management response from
Springfieldilcigm, General Manger

Please notice the date! This is a long ago review and the property has undergone extensive remodeling due to storm damage. Of course we still make mistakes on occassion but we have a great staff that will try to make it right if you just let us know!

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1 of 5 stars
Normal, IL
19 Aug 2005
3/3 found this review helpful

I travel to Springfield twice a year and have stayed at this Comfort Inn several times before. This July, however, was my last. We first notice a couple of small bugs in my daughter's bed. Later that night, while in the bathroom, a large roach-like bug fell out of the ceiling fan/light and landed on my shoulder. This was second... more

Management response from
Springfieldilcigm, General Manger

Please notice the date! This is a long ago review and the property has undergone extensive remodeling due to storm damage. Of course we still make mistakes on occassion but we have a great staff that will try to make it right if you just let us know!

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2 of 5 stars
Illinois
9 Aug 2005
5/5 found this review helpful

We have stayed at the Comfort Inn in Springfield a handful of times in the last year while in town for family reasons. I am currently shopping around for a new hotel in the area because I am just not happy with the Comfort Inn. The staff is very nice, but the hotel has a dirty feel to it. My... more

Management response from
Springfieldilcigm, General Manger

Please notice the date! This is a long ago review and the property has undergone extensive remodeling due to storm damage. Of course we still make mistakes but we have a great staff that will try to make it right if you just let us know!

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Travellers Who Viewed This Property Also Viewed
Location: Springfield, IL
INR4,702*
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Comfort Inn Also Known As

  • Comfort Inn Springfield
  • Springfield Comfort Inn
Address: 3442 Freedom Dr., Springfield, IL 62704-6516
Hotels in Springfield Comfort Inn
3.0/5.0
10