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All 38 Springfield hotels »

Hilton Springfield

3.5 of 5
700 East Adams, Springfield, IL 62701-1601
Hotel amenities
Ranked #13 of 38 hotels in Springfield
3.5 of 5 stars 147 Reviews
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147 reviews from our community

    Trip type
Traveller rating
    26
    43
    39
    25
    14
Date Rating
dumpty27
Pittsburgh
Contributor
12 reviews
7 helpful votes
3 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

As the title states, there were a lot of good things about the hotel: Good: -It was central, and since it was the second tallest building, pretty easy to find -Location was great because there are some good dining choices and bars within walking distance -It was clean -Parking was a very low $8/day which is nearly unheard of when... More

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mjlbrn
chicago,il
Reviewer
4 reviews
2 helpful votes
3 of 5 stars Reviewed 15 January 2012

Very disappointed ! Walls are paper thin. There was no hot water in the morning to shower. Pool was closed the 2nd night of our stay because chemicals had to added. That was to be the kids entertainment and the reason we stayed a 2nd night, instead of driving home tired. Now I feel as if I spent $100 to... More

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MFear, Manager at Hilton Springfield, responded to this review
24 January 2012

Mjlbrn, So sorry to hear that your stay was not what you expected. We really do try our best to minimize guest noise at the hotel and offer every opportunity for peaceful rest. The pool being closed on your 2nd day was certainly unfortunate, but for our guests safety we do adhere to strict pool regulations and occasionally it does... More

Jranderson722
1 review
2 helpful votes
1 of 5 stars Reviewed 1 January 2012
2
people found this review helpful

I am currently in the hotel right now and it is 5am in the morning. I can't sleep because of the creaking that I hear because of the wind I guess. It is extremely loud! Really! Also, our toliet wouldn't flush from the moment we walked into the room. This hotel is WAY WAY WAY overpriced for the value you... More

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MFear, Manager at Hilton Springfield, responded to this review
10 January 2012

Jranderson722, It is true that due to the height of our hotel, on windy nights the building can sway slightly and creak, but most times it is not very noticeable. Unfortunately during your stay it was. I am terribly sorry that this caused you to not have a good experience at our hotel. More

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cjg2901
Dallas, Texas
Top Contributor
89 reviews
26 helpful votes
4 of 5 stars Reviewed 11 December 2011

The room was large but bathroom was small. The staff was kind and brought a white noise machine to help drown some noise they were experiencing. Would recommend the hotel More

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MFear, Manager at Hilton Springfield, responded to this review
10 January 2012

Cjg2901, Thank you for choosing us and for taking time to leave a review. We look forward to having you at our hotel again soon. More

chgotrvlr71
Chicago, IL, USA
Top Contributor
51 reviews
59 helpful votes
3 of 5 stars Reviewed 20 November 2011
2
people found this review helpful

I have had the opportunity to stay at this hotel many times for business over the course of the last few years -- including 2-3 times again this year. While I have read the reviews of some of the other posters and don't disagree with some of the things they say, I tend to take my travel experiences in context.... More

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MFear, Manager at Hilton Springfield, responded to this review
30 November 2011

Chgotrvlr71, Thanks for leaving such a detailed review of your stay(s) with us. We sincerely appreciate your continued business and look forward to serving you again in the future. Next time you stay with us you should try our new steakhouse on the 30th floor, Nick and Ninos. We just opened it in November and it offers a nice change... More

Travelgal92
Washington, D.C.
Reviewer
5 reviews
2 helpful votes
3 of 5 stars Reviewed 18 November 2011
1
person found this review helpful

This is a mediocre Hilton in terms of the building and rooms, but very close to Lincoln attractions. The common area is a bit tired, as are the rooms, although there are the Hilton standard linens, which are good quality. It is a tower building, so the views over the flatlands of central Illinois are great. Food is the biggest... More

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MFear, Manager at Hilton Springfield, responded to this review
30 November 2011

Travelgal92, I am sorry to hear of your troubles at Nick and Nino’s. Your issues have been noted and will be shared with the restaurant management. As you mentioned, the restaurant is newly opened so we appreciate any and all feedback we get as we look for ways to improve the service. More

greenbacks
greenbacks
Contributor
11 reviews
5 helpful votes
3 of 5 stars Reviewed 18 November 2011

The Good: The staff at this property are top-notch. Everyone was courteous and professional. I arrived a little early, so my room was not quite ready. As I waited in the lobby, two other staff members checked to see if I needed help. My room was ready about 10 mins later. The on-stie Bennigans is good, but rather sparse. There's... More

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MFear, Manager at Hilton Springfield, responded to this review
30 November 2011

Greenbacks, Thanks for the kind words regarding our staff and service. I do apologize that noise from the elevators disturbed your rest. We are looking into ways limit noise coming from them to avoid these issues in the future. More

KSF03111
Illinois
1 review
3 of 5 stars Reviewed 9 November 2011

I stayed here for one night while attending a training class for my work. The main levels are nice. The elevators are quick, when called and when going to your floor. The hotel has 30 floors, so the upper floors give good views of the Capital and the Old Capital building and the downtown area. No continental breakfast, Starbucks on... More

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MFear, Manager at Hilton Springfield, responded to this review
30 November 2011

KSF03111, Thank you for staying with us and taking time to post a review. I hate hearing that your TV didn’t work. I wish you would have called the front desk. We could have sent a technician to your room and got your TV fixed ASAP. Overall, I am glad your stay was good. We hope to see again soon. More

MI_Traveler48042
Macomb, Michigan
Contributor
19 reviews
8 helpful votes
4 of 5 stars Reviewed 27 October 2011
1
person found this review helpful

I stayed at this Hilton during a tour that centered on Lincoln historic sites. The hotel itself is the tallest building in Springfield and its location relative to the numerous historic sites throughout Springfield can't be beat. The front staff was very friendly. My room was on the 25th floor and faced the 4-block area that the Lincoln home is... More

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MFear, Manager at Hilton Springfield, responded to this review
2 November 2011

MI_Traveler48042, Thank you for leaving such a thorough account of your stay. We are glad you enjoyed your stay and found our location to be ideal for your trip to Springfield. We hope next time you are in town you choose us again. More

GregOakPark
Oak Park, Illinois
Senior Reviewer
6 reviews
1 helpful vote
3 of 5 stars Reviewed 26 October 2011

Quite nice on the ground floor and pool/work out room also nice. But I had to go through three rooms the night I checked in. The first was already occupied - 'do not disturb' sign on the door and key didn't work (thank goodness). The second was apparently someone elses room as they used their key to come in about... More

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MFear, Manager at Hilton Springfield, responded to this review
2 November 2011

GregOakPark, My sincerest apologies regarding your room troubles. That is not typical of our hotel and staff and we are using it as a learning experience. Concerning the creaking sounds, you are correct that it is just part of being the tallest building in Springfield on a windy night. We hope that for the guests that are concerned by the... More

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Hilton Springfield Also Known As

  • Hilton Hotel Springfield
  • Springfield Hilton Hotel
  • Springfield Hilton
Address: 700 East Adams, Springfield, IL 62701-1601

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