the front desk seemed sincerly happy to see me when we checked in. the room was neat and clean and the extras we requested were waiting for us. we had dinner in their resturant... they have the best chilli i have ever tasted.
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had a great stay for our 23rd anniversary all staff where very help full.
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Stayed here only for a night, but everything was nice and clean.
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Thank you for your response!!! Come see us again!
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I travel every week for work and came across this hotel some time ago and I will drive out of my way to stay at this hotel. Stacy and Amy and Joe are the best and make you feel at home and they remember what you like and spoil you. If you are traveling through the state of illinois and...
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Thanks Mr. G for the reveiw! We will see you next week! We will have those diet coke waiting for you! Have a great weekend!
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There was a recent winter blast that struck the area and prevented me from traveling up North. I needed a place to stay so I chose the Hilton Garden Inn. I was welcomed to excellent customer service, beautiful facalitiy and a very clean room. I couldn't of been more happy to find this oasis in the terrible weather conditions. Thank...
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Thank you for your kind comments. I will pass it along to my staff.
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I stayed at the Hilton Garden Inn on Jan 12-13 of this year, It was just a little getaway from work and school. The property, even in the poor weather, was immaculate. As soon as I entered the lobby, I was greated by a staff member. My registration took less than 2 minutes to complete. The accomodations were excellent. There...
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Thank you! I'm really glad to hear you had such a great stay! I will send your comments along to the staff! thank you again
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I stayed at the Hilton Garden Inn from Dec 30th-31st while visiting Springfield. The Hilton Garden Inn was conveniently off the highway and within short driving distance of the Lincoln Tomb, Lincoln Museum, Lincoln Mansion, and State Capital Building. The interior of the hotel was immaculate and I honestly thought it looked better in person than the pictures on the...
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Thank you! We do have some tasty cookies every night. The hotel staff was happy to have you. We will see you next time you visit Springfield.
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We just ended an 8 night stay at the Hilton Garden. What a wonderful experience - really felt like home away from home. The rooms were very nice and the beds are amazing! The open lobby area was beautiful and comfortable. Sitting my the fire, having breakfast or unwinding at the end of the day in the cozy bar area....
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Thank you for taking time out of your busy day to write a Trip Advisor review. I'm sorry that your restaurant experience was less than satisfactory. I will personally speak with the staff member in regards to your concerns with service levels. We hold very high standards and that is not acceptable. Please accept my deepest apology. Thank you for...
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Excellent motel and I have stayed in many. Service was excellent. Wish it had a free breakfast but Bob Evans is nearby. Had a wonderful weekend experience.
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Thank you for taking time out of your busy day to write a Trip Advisor review. I'm sorry that your restaurant experience was less than satisfactory. I will personally speak with the staff member in regards to your concerns with service levels. We hold very high standards and that is not acceptable. Please accept my deepest apology. Thank you for...
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Had group of nearly 20 rooms reserved at this location for company sales meeting, as well as meeting room and 2 lunches. Accommodations met/exceeded our expectations. Meeting room was very adequate for our needs, and lunches were good. Hotel staff was very accommodating during the entire planning and reservation process. Follow-up to determine our satisfaction has been excellent. We will...
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Your comments mean a lot to us! Thank you for staying with us and we will see you next time! Happy Holidays!
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