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Hampton Inn & Suites Springfield - Southwest

2.5 of 5
2300 Chuckwagon Drive, Springfield, IL 62707
Hotel amenities
Ranked #1 of 38 hotels in Springfield
4.5 of 5 stars 37 Reviews
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37 reviews from our community

    Trip type
Traveller rating
    22
    10
    2
    1
    2
Date Rating
Kathleen B
Portage, Wisconsin
2 reviews
3 helpful votes
5 of 5 stars Reviewed 1 January 2012

We stayed one night and were very impressed with this hotel. The staff was so pleasant and helpful! We had a two queen suite that was so huge! The ceilings had to be 12 feet tall and that made the room so spacious! My only complaint was when another person shut their door ours would rattle. The door jam wasn't... More

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avman67
Minnesota
Contributor
17 reviews
11 helpful votes
5 of 5 stars Reviewed 27 December 2011
1
person found this review helpful

So as I sit here in my hotel room on the free wi-fi I was compelled to rave about the experience here at the Hampton Inn. The staff is absolutely amazing. Many have commented on them and my experience is no different. Each and every person is friendly, goes out of their way to help you, and keeps a smile... More

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exwrites
Durham, North Carolina
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 21 November 2011
1
person found this review helpful

Spent four nights in Springfield visiting my parents at Bickford House and finally got a chance to stay at this top rated hotel. Now I know why it's ranked so highly -- the staff is absolutely fabulous. I arrived with a terrible head cold. I needed to sleep in the afternoon but the housekeeping folks had sprayed room deoderant so... More

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Hampton Inn Southwest, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review
22 November 2011

I absolutely agree. The staff here at the Hampton Inn & Suites Southwest is pretty special. What a pleasure it was to hear how Kathy was able to turn what initially was a problem, into a positive. I deeply regret you being forced to overhear the conversation in the kitchen. We frown upon personal conversations in any place but our... More

MFJ60
Chicago, Illinois
Reviewer
4 reviews
7 helpful votes
4 of 5 stars Reviewed 16 November 2011

Nice Overall Hotel. Staff was for the most part good to deal with, and we were part of a large group as they were a host hotel for a hockey tournament. We were not placed on the same floor as the rest of the team, and we did not get the room we had reserved. We received a smaller one,... More

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Brad S
Waukesha, Wisconsin
2 reviews
5 of 5 stars Reviewed 4 November 2011

We picked up a room after several hours driving back home the Hotel is in excellent shape, clean and modern. The exercise room is small but has nice modern exercise equpment - each with its own TV There was a free happy hour with beer and wine (and free soda for this non drinker) Free internet hookup and to top... More

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STEAMERS_11
Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 November 2011

I always check Trip Advisor prior to booking a hotel, and while we normally stay at Choice hotels, the reviews for that brand were awful, so I chose the Hampton. I have never stayed at one before and would HIGHLY RECOMMEND this Hampton Inn! The service was wonderful - from check in to check out. Called our room to see... More

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Hampton Inn Southwest, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review
3 November 2011

Thank you for spending your time in Springfield with us here Hampton Inn & Suites Southwest. What a pleasure it was to hear about how our team members helped make your trip memorable. As general manager, I've been lucky enough to work with this fantastic team for the past several years. Thank you for taking the time to write this... More

CASRunner
Chicago
Senior Contributor
22 reviews
9 helpful votes
5 of 5 stars Reviewed 31 October 2011

I stay here for work about 15 nights per year. The service is great and the rooms are very clean. Great breakfast and location off of the interstate as well. More

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Hampton Inn Southwest, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review
2 November 2011

Hello! Firstly on behalf of all our staff here at Hampton Inn & Suites Southwest, thank you for your loyalty to our property. Your business is very important to us. I appreciate you sharing your experience and am so pleased to hear your positive feedback. We pride ourselves in exceptionally friendly guest service and near spotless rooms. And just to... More

HJA
Channahon, Illinois
Contributor
12 reviews
6 helpful votes
5 of 5 stars Reviewed 15 October 2011

Stayed here for one night with my family. Overall experience was very good and I would definitely stay here again. Pros: -- Newer property. -- Clean and quiet. -- Located near lots of restaurants. -- Very good free breakfast. Con: -- Could not enter through the locked side door with my room key. We weren't the only ones as I... More

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Hampton Inn Southwest, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review
17 October 2011

This is Darrin Thurman, general manager of the Hampton Inn & Suites Southwest in Springfield, IL. Thanks so much for your positive review! I'm so glad you and your family enjoyed staying at our property. And I am thrilled you guys took the time to enjoy our hot breakfast. It's ceratinly a great spread with something for everyone. I'll be... More

St_Louis_MORedbird
St. Louis, MO
Reviewer
5 reviews
2 helpful votes
3 of 5 stars Reviewed 6 October 2011
1
person found this review helpful

Clean, newer hotel. As always, the Hampton Inn & Suites provide value with their complimentary free breakfast, internet, and copy of USA Today. Staff were friendly and polite. Pros - Free breakfast, Paper, Internet, Breakfast to Go (if needed), newer, clean, quiet, plentiful free parking, manager's reception in the evening (free drinks/snacks) Cons - Analog Televisions, limited channels and reception... More

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Hampton Inn Southwest, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review
7 October 2011

I want to thank you for taking the time to review our hotel. Our guests feedback is truly priceless as we are continuously in pursuit of rasing the bar. As part of the Hampton brand, we certainly do offer a lot of value for your stay. I appreciate you mentioning the many perks such as our great breakfast, free parking,... More

BusinessTraveler04
Chicago, IL
Top Contributor
52 reviews
22 helpful votes
5 of 5 stars Reviewed 24 September 2011

Which is why they are almost always sold out during the week! Outgoing, friendly staff, quick, efficient check in, nightly 'receptions' with free food and alcohol, good daily breakfast, ample parking, receipt under the door the day of departure, a nice workout room and pool area as well as comfortable common areas and clean rooms set up for productivity. I've... More

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Hampton Inn Southwest, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review
25 September 2011

I want to certainly thank you for taking the time to review our hotel. On behalf of all our staff, I appreciate the kind review. It's definitely our aim to cater to your needs and I'm ecstatic you are so pleased. We truly feel our people are what sets us a part from the rest. I've had the great priveledge... More

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Hampton Inn & Suites Springfield - Southwest Also Known As

  • Hampton Inn Springfield
  • Springfield Hampton Inn
  • Hampton Inn Hotel Springfield
Address: 2300 Chuckwagon Drive, Springfield, IL 62707

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Hampton Inn & Suites Springfield - Southwest
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