I stayed in this hotel for 8 days while on business. I work for the government and therefor am tax exempt. On the evening of the 7th night of my stay I get a call from the front desk informing me that because I didn't use a "smart card" I will have to pay the tax.
I spoke with the manager and he said that it was cooperate policy and there was nothing that could be done. I am very bothered by the way that this was handled. In my opinion the hotel manager waited until the day before I was scheduled to check out to inform me of their "policy" knowing that I would take my business elsewhere.
The room itself isn't bad. Fair room and a reasonable price.
But the management is horrible!
more
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Centre
- Add Photo
- Add Video

