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Hilton Omaha


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Reviews you can trust

81% Recommend
4.0 of 5 stars 71 reviews
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By trip type
All (71)
[ Date ] [ Rating ]
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4 of 5 stars
Abilene, Kansas
14 Nov 2009 | Trip type: Couples

We chose the Hilton because of its proximity to the Qwest Center - the two are connected so we could walk to the Bill Joel/Elton John concert. The hotel is also close to Old Town, but not close enough to walk. Omaha is an easy town to get around in, so we were really just a short drive away from... more

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1 of 5 stars
Arlington, VA
30 Oct 2009 | Trip type: Business
1/1 found this review helpful

I am not trully impressed with this hotel, they nickel and dime you for everything...I am used to paying for internet, so that I don't mind (though it was very slow), but paying $10 dollars to use the pool, and $10 dollars to use the gym?? I had never heard such a thing...prices for printing and copying are outrages, and... more

Management response from
bossenkop, Brooke Ossenkop, Director of Revenue Management

Dear ccargueta, First of all thank you for your candid review of your stay at Hilton Omaha. I am immediately sorry for the inconveniences you experienced during your time with us and apologize for our mistake. I welcome any suggestions or further comments you may have. I understand that you may be looking for future accomodations in Omaha and I...

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5 of 5 stars
Overland Park,KS
12 Oct 2009 | Trip type: Business, Solo travel

This hotel is located downtown across from the convention center. The rooms are very nice, well appointed. It is clean and quiet. A good value. more

Management response from
bossenkop, Brooke Ossenkop, Director of Revenue Management

Good afternoon! Thank you for your review of Hilton Omaha! We enjoy hearing from our guests and I'm glad to see that you enjoyed your stay with us! I hope that when your travels bring you back to Omaha you will stay with us again. I look forward to hearing from you. Best Wishes, Brooke Ossenkop brooke.ossenkop@hilton.com Director of Revenue...

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3 of 5 stars
santa rosa, ca
9 Oct 2009 | Trip type: Business, Solo travel

For the price the charge you for room & food, you'd think the internet would be free. Very disappointing. more

Management response from
bossenkop, Brooke Ossenkop, Director of Revenue Management

Good afternoon, Thank you for staying at Hilton Omaha. I appreciate your candor; we look for reviews to provide an insight into our hotel. I understand that internet cost was a concern and I will certainly bring that to the team to examine. I welcome any additional comments or suggestions you would like to share. I hope that when your...

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5 of 5 stars
Omaha, NE
8 Oct 2009 | Trip type: Couples

The Hilton Hotel across from the Qwest Center in Omaha, NE is the best place to stay! more

Management response from
bossenkop, Brooke Ossenkop, Director of Revenue Management

Hi, Thank you for your kind words! I hope you enjoyed your stay with us and had an opportunity to spend some time being an Omaha tourist! I would love to hear about any great places you visited during your stay with us that we can recommend to our guests. We welcome you to stay with us again and I...

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5 of 5 stars
Forest Grove, Oregon
30 Sep 2009 | Trip type: Couples

The whole experience was wonderful. We arrived at the last minute, got a terrific room within a very short walk of the Neil Diamond concert we had tickets to attend. Upon returning, the staff shared with us that he was staying there too! We were able to join in the group of greeters who welcomed him back after the concert.... more

Management response from
bossenkop, Brooke Ossenkop, Director of Revenue Management

Hello! Thank you for sharing a great memory with us! I'm so glad you had a fantastic time at the Neil Diamond concert and enjoyed your stay with us. (and I hope your enjoying your bed as well!) The next time your travels bring you back to Omaha we would love to have you stay with us again! Best wishes,...

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4 of 5 stars
florida
2 Jun 2009 | Trip type: Friends getaway

Very good location for access to downtown, airport, and Old Market area of Omaha. more

Management response from
bossenkop, Brooke Ossenkop, Director of Revenue Management

Good afternoon! Thank you for your TripAdvisor review of our hotel! I'm glad you enjoyed your time with us and look forward to seeing you next time you are in Omaha! Best wishes, Brooke

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5 of 5 stars
manhattan
27 May 2009 | Trip type: Family

I booked this hotel through hotwire because of a great rate, and about flipped when I saw it was the Hilton. We were planning a quick vacation with the kiddos, and my kiddos aren't Hilton-type-kids. We had already paid in full and couldn't get a refund, and my mom tried to reassure me that in all of the hotel commercials... more

Management response from
bossenkop, Brooke Ossenkop, Director of Revenue Management

Hello Debnus! Thank you so much for your fantastic review of our hotel on Trip Advisor! I was excited to read about how great your trip was and that you enjoyed your time with us. (I can just imagine your little girl's expressions - too cute!) I hope the next time your travels bring you to Omaha that you enjoy...

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5 of 5 stars
USA
12 May 2009 | Trip type: Couples
1/1 found this review helpful

My hubby and I stayed at this hotel this past weekend (Th. May 7 to Sat May 9 2009) and I have to say I don't know what some people have to complain about. First, this is the Midwest, it's Omaha...not NYC Chicago or Boston. You will have a harder time finding that caliber of hotel here. However, we were... more

Management response from
bossenkop, Brooke Ossenkop, Director of Revenue Management

Good day! First of all - congratulations!! I hope your wedding day was fantastic! Thank you so much for your detailed review of our hotel and staff service. We always look for opportunites to exceed expectations and provide "wow" service for all of our guests. I hope in the future your travels will bring you back to Omaha - it...

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4 of 5 stars
South Dakota
12 Apr 2009 | Trip type: Family
1/1 found this review helpful

This is my second stay at the Hilton in downtown Omaha. My family went down to Omaha for a weekend getaway. We arrived early, and the staff was gracious enough to allow us to check-in more than an hour before the standard check-in time. Unfortunately, the first room we were assigned was horrible. The toilet was full and clogged from... more

Management response from
bossenkop, Director of Revenue Management, Brooke Ossenkop

Good morning PrairieWoman, I wanted to personally thank you for sharing your stay with us at Hilton Omaha on Trip Advisor. I appreciate your candor as not everything was exactly perfect with your stay with us and I certainly apologize for our mistake. Our team works hard to ensure that you receive outstanding service, so it's most rewarding to hear...

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Hilton Omaha Also Known As

  • Hilton Hotel Omaha
  • Omaha Hilton Hotel
  • Omaha Hilton
Address: 1001 Cass St, Omaha, NE 68102