When I made the reservation I explained for what event we were staying there and what sort of room I needed, and I booked a room that fit the bill. When we arrived, they tried to put us in an entirely different room and we had to hassle with them to straighten it out. The hotel is dated and rundown,... more

Considering it is the hotel for Holland America (which we did not know prior to booking), this is a terrible hotel. I would rate it 2 star (maybe 3 at a push). The lobby is old & tiny, worse if there is a tour in. Coming out of the lift, you have to push past all the Holland America people... more

My wife and I stayed here when we arrived in Alaska for a Holland America land excursion and then again when we returned for the cruise. I had considered making other arrangements due to the reviews I read but what the heck, it was already paid for as part of the cruise so how bad could it be? What a... more

This hotel is in an absolutley perfect location in downtown Anchorage. There are sveral great resaurants in close proximity. I've stayed here a couple times and checkin is always quick. The staff is polite and proffesional. Almost any room offers a decent view of something -obviously upper floor water views are best. The outdoor balcony's are great. Another plus include... more

We stayed here as part of a cruisetour package. So we did not have a choice of rooms, we stayed where we were assigned. Our room faced the water on the 14th floor and was nice enough, but definately nearing time to remodel. Traffic noise from the outside was so loud when we walked in that we figured the window... more

It was our last night with an absolutely flawless and beautifully executed cruise/tour. August 24, 2009. It happened to be our anniversary. We arrived at the hotel a little between 8-8:30pm. My husband and I were the first ones on the elevator. 13 of us seniors were in the elevator. BUT, I don’t think we were at 2500 lbs. Half... more

In a town void of character or charm; the Anchorage Westmark is status quo. When we checked in (1:00am) the staff was efficient enough but when we arrived at our 5th floor room we discovered the world's noisiest ice maker (on every floor by the way). Since the hotel was "sold out" the only other choice was a room on... more

My husband and I stayed here one night as part of a Holland America Cruisetour package. Our hotel room was clean but in need of an update. The bedspreads were made out of some shiny, olive green, quilted nylon material from the 70's and the rest of the decor was about the same. Our king size mattress was extremely uncomfortable... more

We've stayed at the Westmark twice-1st in 7/05 as part of a Holland America cruisetour, then 8/09 as an independent group of 12 travellers-it was part of a Gray Line of Alaska land package. As others have mentioned, the rooms need updating and there is lots of outside noise in the mornings. there are 2 elevators, and we tried taking... more