Older property, which does not look like much from the outside.
Inside the rooms were clean and furnishings were new.
Double queen room was nice size - no squeezing around the room with suitcases on the floor, lots of space.
breakfast was very nice - in a restaraunt they have on site. 4 waffle makers, hot hard boiled eggs, oatmeal,...
More
First of all, thanks for taking the time to share your experiences. We do take pride in our breakfast and it is validating to hear that you enjoyed it. If you stay in the area again please keep us in mind.
Sincerely,
Elizabeth Trudeau
Guest Services Manager
More
My sister and I stayed here for 10days and absolutely enjoyed it. We were here on a business trip and the staff and airport shuttle driver were very friendly and helpful. My flight came in earlier then my sisters and I was still few hours early for check-in, but they were really good about getting me into a room asap!!...
More
Thanks for taking the time to post your comments here on Trip Advisor. We take pride in offering what we think is one of the best complimentary breakfasts in the area and are happy to hear that you enjoyed it. Please consider us again on your next trip to the area.
Sincerely,
Elizabeth Trudeau
Guest Services Manager
More
We stayed at the Best Western Airport in Seattle for one night to facilitate an early-morning flight. The hotel was easy to find off I5, and is located less than 10 minutes from the airport. The hotel has a free shuttle service to the airport (which we didn't need to use because we had a car). Checkin was fast and...
More
Thank you for your comments. Our property consistently wins awards from Best Western for quality and cleanliness, so your observations further validate our committment to excellence. We apologize for the exterior locking mechanism not working, it is a propriatary system that can only be fixed by the vendor. We have contracted their services and the issues should be resolved in...
More
Arrived 5/13/12 A.M. We were greeted by Cathy at the front desk. Quick checkin and Cathy volunteered to get our boarding pass for the next day on Southwest Airlines. Becaue we were early arrival on Sunday, no bellman to help us, so Cathy helped us with our luggage. ( Much appreciated because I am handicapped.) The room was clean &...
More
Thank you for your comment. The staff that you mentioned have all been with this property for varying years. Jim for nine years, Cathy for four years, and Dana for two months. They treat this property as if it were their own and I think it showed in their service attitudes. I will definitely share your observations with the team....
More
I knew we were in trouble when we entered by a side door and nearly tripped twice on the buckled rugs covering the entry. The "entrance" had a table covered by a tablecloth held on by velcro. Problem was, the velcro wasn't holding and it hung all crooked. In other words, the management doesn't care how it looks.
The room...
More
Thank you for your comments. We apologize for the temporary entrance, but we had construction taking place that required us to close the front entrance. I appreciate your comments on your first impression when you entered the hotel, this is a good training opportunity for my staff. This conference room shares the same wall as our restaurant and was the...
More
This hotel does not look like what's on the Internet. It's outdated, dark, and the staff was not the friendliest. Thank goodness we only had to stay one night.
More
We thank you for your comments. Our property was recently undergoing major renovations to build a new three-lane 21 foot exterior canopy to help keep our valued guests dry from the Seattle rain. Our main entrance was closed for an extended period of time and we had alternate entrances mapped for guests, which did not make for a great first...
More
I'm a Soldier who is activated for duty at Ft. Lewis recently, and wanted to see my family desperately, so I chose to stay at this hotel, and i have to say it was great, not much of luxury or appearance from the outside, but they make up in courtesy and service, specially Cecilia who took the time to provide...
More
Thank you for your encouranging comments. Cecelia has been with the organization for the past 10 years and has worked in various capacities. Her positive, consistent, service attitude is what we are trying to acheive at this hotel and it gives me great pride in knowing that you saw this over your six day stay. I will convey your positive...
More
Very cheap hotel. The linens were so worn out. Breakfast and service are OK. Definitely not worth the $120 I paid.
More
Thank you for your comments. Since 2008 our hotel has embarked on major renovations to upgrade our guest rooms and facilities. Here a few highlites: 2008 major room remodel to all 140 guest rooms and public spaces, 2009 replaced all of the in-room HVAC units, 2010 major exterior renovation, 2011 remodelled the pool facilities, and 2012 built a brand new...
More
Small, dark, old, and in a scary section of town. The staff was nice, but I wouldn't go back. There are too many nicer properties for not much more with airport shuttles to SEA-TAC.
More
Thank you for your comments. This property is a 140 room full service hotel with a park-n-fly lot which can accommodate 200+ cars, so I'm not entirely clear about your comments. I would encourage you to send me an email at reservations@apexecutel.com to clarify your response. We always looking for feedback to improve our property. We look foward to hosting...
More
We use this SeaTac hotel for our park & fly travel. The rooms are very fresh, clean, have everything you need, the shuttle is prompt, and the breakfast is one of the best I've experienced. The staff have all been very professional & friendly.
You can find less expensive, but most have that roach-infested vibe.
This Best Western is absolutely...
More
Thank you for taking the time to post your review. We're glad to hear that you found your stay to be at a good value. We take pride in offering excellent service and competitive rates. Please consider us for your next park and fly.
Sincerely,
Elizabeth Trudeau
Guest Services Manager
More
If you own or manage BEST WESTERN Airport Executel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
478 Reviews
200 Reviews
201 Reviews
