My office went for a holiday lunch arranged by our Dept. Manager. The waiter we had gave really poor service, inattentive, lots of mistakes... I was really surprised that the food was so mediocre. I had the clams, which were tasteless, overcooked and among the worse I've ever ordered. I also had the "beet salad" and I had to laugh... more

We booked The Sorrento via Last Minute and were pleasantly surprised by the quality of the old style hotel. Its definitely old - so if youre looking for sleek fittings, bland colours, lots of glass, designer taps, plasmas etc then this is not the place for you.....head to somewhere that was built in 09 instead. This is a beautiful old... more

Had the most Amazing time. Great Customer Service, Great Room and great location!I would definetely go back more

Well, we were really disappointed. After all the great reviews we really expected more from this place. The pictures look GREAT but it doesn't really feel like that once you're there. It's a very old hotel and I really respect the fact that they want to keep it as original as possible, however it's tiny and dark and not really... more

The Sorrento is awesome! I ended up booking a room at the last minute (for an outrageous price of no less than $200) but my stay was incredible. The rooms are amazing, the staff is very helpful and friendly and the service was impeccable. If you're ever looking for a romantic splurge I'd definitely recommend it. I've stayed at a... more

I can't say enough about my wonderful stay at the Sorrento. I spent the first week of October there, and I didn't want to leave. The staff could not have been more friendly and helpful, and they were calling me by name by day two. One of the front desk clerks made a reservation for me at Elliott's Oyster House,... more

Stayed with my wife at The Sorrento on the last two nights of our wander around the Pacific northwest. Got a good rate on a huge room on the 7th floor. As we arrived on the last leg of our trip my wife had bought most of the goods available in the northwestern states and our car was jammed with... more

I and my wife own a Four Diamond property and typically stay only at four or five diamond properties as a matter of comfort. We found the rooms and ambience of the Sorrento to be excellent. What really makes this hotel special, however, is the staff. There is a difference between a high level of service that is simply offered... more

We stayed at the Sorrento for a wedding that was taking place on the 7th floor. We had a junior suite. It was small for a suite, but very quaint. Since this is an older hotel , everything seemed small. However, it was still beautiful. The bed was great. Everything was super clean. The concierge staff was great. We parked... more