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All 28 Kennesaw hotels »

Hilton Garden Inn Atlanta NW / Kennesaw Town Center

3.0 of 5
895 Cobb Place Boulevard, Kennesaw, GA 30144
Hotel amenities
Ranked #4 of 28 hotels in Kennesaw
4.0 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    19
    7
    5
    1
    2
Date Rating
nyctimes
Gulf Shores, Alabama
Senior Contributor
23 reviews
15 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW

This hotel is beautiful and is in a nice area, although it does have a couple of flaws.... The people in the room next to us were watching tv with the volume set at a loud level when we were ready to go to bed (midnight). We told the front desk and they gave us another room. We moved to... More

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elaine t
New Boston, Michigan
2 reviews
5 of 5 stars Reviewed 19 January 2012

This hotel was a wonderful experience. The customer service was excellent. After twelve hours on the road it was great to stay at a place that had a restaurant and bar for a nice relaxing evening. The food was excellent as well as the pricing. Everything about the hotel was also great. More

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HmbleInnKeeper, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review
3 February 2012

On behalf of the Hilton Garden Inn Kennesaw family, thank for staying at our property! I'm glad to hear your time with us was restful and pleasant. Road trips can be brutal! We hope to see you again on your next trip! Travel safely, Harman, GM More

edwardsdna
NC
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 18 January 2012

My stay at this hotel was as expected. The facilities are clean and rooms are comfortable. The staff was not very helpful. For example, when I checked in, I was told about the available breakfast for $9.99. I later found out from fellow business travelers that their was an available rate that included breakfast. My customer service expectation is that... More

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HmbleInnKeeper, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review
3 February 2012

Good afternoon Ms. Edwards, I hope this note finds you well. Thank you for sharing feedback about your visit. I'm happy to hear that you liked the facility and disappointed that the service did not wow you by any stretch of the imagination. It is very important to us as a group, and when we miss the mark it matters... More

annethomas
Senior Contributor
30 reviews
25 helpful votes
1 of 5 stars Reviewed 29 December 2011

Stayed the second week of December lovely hotel but very unfriendly staff, extremely noisy, drag racing all night on the road beside hotel. Very poor experience, we made a stop at Hitlon Garden Valdosta to rest from our sleepless night. I know it is close to everything but how important is sleep to you? Description of staff would be cold... More

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HmbleInnKeeper, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review
9 January 2012

Thank you for allowing us to serve you Ms Thomas. We regret that your experience wasn't what you've come to expect from us. I know how frustrating it can be when you don't get a good night's sleep. Based on your feedback, the team and I have met to discuss new ways of improving our guests' experience. Although we strive... More

D R
Atlanta, Georgia
Reviewer
5 reviews
4 helpful votes
5 of 5 stars Reviewed 24 December 2011

This hotel was wonderful. Everything was clean, quiet, and comfortable. The beds were supportive, but also soft. The only complaint I have is that the bathroom did not have a fan, so the room became very humid and foggy after a normal, hot shower. The temperature was not excessively hot, but the mirror was very fogged. More

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HmbleInnKeeper, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review
29 December 2011

Thank you so much for you comments on your visit. We rely on your feedback to improve. I was concerned that traffic might cause a bit of noise considering all the shopping that is done in our area, but I'm glad to hear that it wasn't an issue. We look forward to hosting you again. Happy Holidays! Harman, GM More

rscott6942
Kennesaw, Georgia
Senior Reviewer
6 reviews
5 helpful votes
5 of 5 stars Reviewed 22 December 2011

I've stayed here twice in the past 3 months. Both times the hotel was spotless clean in the extreme. The staff was very friendly and always greeted me with a smile no matter what time it was. Though I didn't get to use it the pool looking nice, it was 1/2 inside 1/2 outside. The business center while small was... More

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TravelerGus
Toluca, Mexico
Senior Reviewer
6 reviews
1 helpful vote
4 of 5 stars Reviewed 16 December 2011

Great place to stay... For a bussines travel, one night, was an excellent option. Located near of restaurants and markets. I traveled to Atlanta in a bussines trip, my room was clean, comfortable, everything in order. Front desk service was wonderful, i forgot one of my folders at reception and 5 minutes later i have a call from them asking... More

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Becky201012
Columbia, South Carolina
Senior Reviewer
7 reviews
1 helpful vote
5 of 5 stars Reviewed 27 November 2011

I had a wonderful experience at the Hilton Garden Inn in Kennesaw GA. It is a beautiful hotel, the people were friendly and their exercise equipment was brand new. While you are working out you can watch tv or enjoy the pool view. Very Relaxing. The beds were very comfortable and I ordered room service the last night I was... More

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HmbleInnKeeper, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review
28 November 2011

We're thrilled that you were able to enjoy our facilities! It was a part of the renovation we finished at the beginning of the year. There's nothing like great feedback to start our day, so I'll be sure to share your comments with the team - especially our food and beverage crew. Looking forward to having you visit us again.... More

sacloud
Chattanooga, TN
Senior Contributor
31 reviews
9 helpful votes
5 of 5 stars Reviewed 19 November 2011

We stayed here during a recent leisure trip to Atlanta. We have nothing negative to say about this hotel. It's modern and clean, the staff was extremely helpful and it is priced right. We will make this our hotel to stay in everytime we visit Atlanta! More

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HmbleInnKeeper, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review
28 November 2011

Hello Again! Thanks for choosing our hotel. We're happy to have had an opportunity to serve you and your family. Happy Holidays! We hope to see you soon! Harman, GM More

UtopiaSeekers
Virginia
2 reviews
3 of 5 stars Reviewed 5 November 2011

We arrived at the Hilton after driving for 7 hours and with 3 children. Our room should have been available at 3:00 pm, however we were told the room was not available and we had to wait in the lobby until 3:35 when they decided they did have another room they could give us. While waiting in the lobby we... More

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HmbleInnKeeper, Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review
11 November 2011

Thank you so much for writing a review about us. We thrive on feedback from our guests. It keeps us hungry and focused on giving the best service possible. Please forgive us for the delay at check-in. On occasion, we have hiccups; hopefully, we were able to make up for it as your visit progressed. We hope we get to... More

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Hilton Garden Inn Atlanta NW / Kennesaw Town Center Also Known As

  • Hilton Garden Inn Kennesaw
  • Hilton Kennesaw
  • Kennesaw Hilton
Address: 895 Cobb Place Boulevard, Kennesaw, GA 30144

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Hilton Garden Inn Atlanta NW / Kennesaw Town Center
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