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Embassy Suites Atlanta-Kennesaw Town Center

3.5 of 5
620 Chastain Road, Kennesaw, GA 30144
Hotel amenities
Embassy Suites Atlanta-Kennesaw Town Center
Ranked #4 of 28 hotels in Kennesaw
4.0 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    27
    17
    5
    1
    4
Date Rating
Charlotte, NC
Senior Contributor
31 reviews 31 reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 23 May 2012 NEW

My husband and I booked a king suite this past weekend so that we could attend our son's USA Southeast Regional Rugby Finals which were being held at KSU. We checked into the hotel pretty late after driving from Charlotte, but our room was held and all was very clean when we checked in. The suite consisted of 3 rooms:... More

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Dallas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 2 May 2012

I was in town on business and stayed at this hotel on April 26th. It is a relatively new hotel and as expected the public areas and rooms where very nice and clean. My meeting was just around the corner and ended up having dinner at Ruth Chris Steak House which is located just off the lobby of the hotel.... More

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blansergm, General Manager at Embassy Suites Atlanta-Kennesaw Town Center, responded to this review
7 May 2012

Thank you so much for your recent review of the Embassy Suites Atlanta Kennesaw Town Center. I am happy you enjoyed your stay with us as well as your dinner at Ruth's Chris. Our goal is to satisfy every guest so they will want to return. It is great to hear that we succeeded. I will definitely share your feedback... More

Hendersonville, Tennessee
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 23 April 2012

We recently stayed at this property for one night while in the area to visit friends. We did not spend much time in the hotel, but can speak for the rooms and breakfast. We stayed in a king suite and it was very spacious. Prior to booking, I had heard that this was a relatively new property, so I expected... More

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blansergm, General Manager at Embassy Suites Atlanta-Kennesaw Town Center, responded to this review
27 April 2012

Thank you so much for taking the time to share your feedback regarding your recent stay at the Embassy Suites Kennesaw. I am glad that you enjoyed our services and amenitie especially our complimentary breakfast. I am sorry that your room had an odor upon entering. I appreciate you brining this to our attention. I will be sure to follow... More

Sedona, AZ
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

This hotel was nice overall, and had a great breakfast buffet. But, they charge for internet access! Considering their rack rate isn't cheap, I expected the internet to be included. My room had a business center in the "living room", complete with chairs for my customers, but no internet access. Huh? More

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blansergm, General Manager at Embassy Suites Atlanta-Kennesaw Town Center, responded to this review
27 April 2012

Thank you for taking the time to share your comments regarding your recent stay at the Embassy Suite Kennesaw. I am glad that you enjoyed your stay. I appreciate your comments regarding our Internet Service. We do charge for internet access from our guest suites however we offer it complimentary in our Business Center as well as to our Hilton... More

NC
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 April 2012

I've stayed at this hotel multiple times in the past few months. The rooms and hotel are clean, staff is friendly and helpful, there is the typical Embassy Suites breakfast included which means made to order omelets in addition to a full hot and cold array of breakfast foods to select from. If you stay for more than a few... More

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blansergm, General Manager at Embassy Suites Atlanta-Kennesaw Town Center, responded to this review
16 April 2012

Thank you so much for your review of the Embassy Suites Atlanta Kennesaw Town Center. I am glad you enjoyed your stay with us. We strive to ensure every guests satisfaction and it is great to hear that we did with you. I appreciate your loyalty to our hotel and look forward to having you as our guest in the... More

Charleston SC
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 13 April 2012

This is a newer Embassy with a Ruths Chris in the lobby. The room was very clean and quiet. Breakfast is very nice as are most Embassy's. Really enjoyed our stay. More

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See 3 more reviews by uspsdoug for Kennesaw
blansergm, General Manager at Embassy Suites Atlanta-Kennesaw Town Center, responded to this review
16 April 2012

Thank you for taking the time to share your feedback regarding your recent stay at the Embassy Suites Atlanta Kennesaw Town Center. I am glad you enjoyed your stay. We strive to satisfy all our guests and love hearing from our guests when we meet our goal. Your comments are very much appreciated. Sincerely Beth Lanser General Manager More

Illinois
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 12 April 2012
1
person found this review helpful

The Managers reception was scarce pickings and cheap. Rooms were quite smaller than the normal Embassy. Seems we bothered the helped when we asked questions. Breakfast not as good as other Embassy Suites and cold. For the price, I expected a little more. More

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blansergm, General Manager at Embassy Suites Atlanta-Kennesaw Town Center, responded to this review
16 April 2012

Thank you for taking the time to share your feedback regarding your recent stay at the Embassy Suites Atlanta Kennesaw Town Center. I am sorry to find out your stay was less than satisfactory. It is only through comments such as yours that we are able to identify our weak areas and make improvements. I assure you I will follow... More

Lake Villa, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 April 2012

I have stayed at this hotel about 5 times now & every time I stay it is enjoyable. The rooms are always very clean with comfortable beds & modern decor. The hotel seems to attract a lot of business travelers so has always been relatively quiet. The complimentary breakfast is OUTSTANDING with made to order omlets, in fact one of... More

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blansergm, General Manager at Embassy Suites Atlanta-Kennesaw Town Center, responded to this review
16 April 2012

Thank you so much for your recent review of the Embassy Suites Atlanta Kennesaw Town Center. I appreciate your loyalty to our hotel. It is our goal to satisfy each and every guest and I am happy to hear in your case we have met it! I am sorry that you have had issues with your allergies while you are... More

Sheboygan Falls, Wisconsin
2 reviews
5 of 5 stars Reviewed 1 April 2012

This has got to be one of the best hotels we have ever visited. We got there early enough for the managers reception cocktail party very nice. The hotel allowed dogs which was a plus for our family. The room we stayed in was very spacious and amazingly clean for being dog friendly. In the morning we ate breakfast in... More

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blansergm, General Manager at Embassy Suites Atlanta-Kennesaw Town Center, responded to this review
6 April 2012

Thank you so much for your recent review of the Embassy Suites Atlanta Kennesaw Town Center. I am so glad you enjoyed your stay with us and were able to have your dog with you as well. We work hard to ensure the suites are deep cleaned after a pet stays so it is not noticed by the next guest.... More

Muncie, Indiana
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 April 2012

Stayed here on our way home from Florida on spring break. Called ahead to ensure we could get adjoining rooms. Staff was very accomodating. Fairly easy to register on phone except had to repeat all of my info twice for two rooms. Room nice. Breakfast excellent and staff very friendly. Ruths Chris Steakhouse is in hotel but we didnt get... More

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blansergm, General Manager at Embassy Suites Atlanta-Kennesaw Town Center, responded to this review
6 April 2012

Thank you so much for taking the time to wrtie a review regarding your recent stay with us. I am glad you enjoyed your stay with us. I am sorry you had to repeat your information when making a reservation. There is a way to copy it from one reservation to another. I will be sure to review that step... More

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