From the desk clerk's warm welcome, as she greeted us with cookies and bottled water, to the immaculately spotless room with its crisp linens and bathroom featuring organic bath products, to the delicious complimentary Wednesday evening buffet and great full breakfast, the Best Western Garden Suites is tops. Our family enjoyed every aspect of our stay here and can't wait... More

The large two bedroom we were in was fantastic. A huge living room, with a well-equipped kitchen. The staff was friendly and accommodating, especially the manager Tony. There is a hot tub which made the cold winter nights a lot more bearable after hiking all day in the park. This is a great spot and a great value for the... More

The front desk was very helpful with information on the area and very pleasant at check in. Breakfast was excellent. Down side was room could be noisy if adjoining rooms were active. More

As Marine families know, when your loved one returns from deployment, you are not given an exact date--just a "window." When you do get a date, it usually changes several times. When we tried to get some flexibility with the cancellation policy, since our son's arrival was abruptly changed twice, we were told there was nothing they could do, so... More

On a recent holiday in the western states we wanted to stay in a hotel near the Joshua Tree NP & chose this one as we had stayed there before. My only complaint last time was that the desk clerk on check-in was efficient but rather 'unwelcoming' However, this time we were warmly greeted, thanked for being a BW Rewards... More

We stayed at Best Western motels most of the time during our recent three-week family tour of California. We like BW as each property is independenty owned and run. There is not the sameness as you can get with most chain motels. What was different about the Garden Inn was the genuine welcome. We chose this BW property because of... More

We, family of four, stayed there for one night prior to our visit to Josua Tree National Park. Front desk staff were very friendly, as Best Western Members we got a warm welcome with a card, water and cookies. The hotel was clean, well maintained, we enjoyed pool and spa. Good breakfast. Would certainly book again. More

After our awful BW experience in Page, AZ, we were starting to question our loyalty to the BW brand, and had some trepidation about our upcoming stay in 29 Palms. What a lovely surprise. Because we are BW rewards members, we were upgraded to a king suite and given water, cookies and a handwritten thank you note from the management.... More

It had been years since I last stayed at a Best Western. This, the 29 Palms property, has to be a real "flagship." The staff -- everybody -- was incredibly friendly and helpful and seemed very enthusiastice about their workplace. The rooms are clean, well maintained, and comfortable and the complimentary breakfast is a real winner. The property itself is... More