for the amount of money we paid I was very disappointed with the service. Noone showed us to our room, the skiboot racks did not work to dry the skiboots. There was no complimentary water in the room - a charge of €2.50 was applied which I thought was very cheeky.
Breakfast was average, and you had to boil your...
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Dear Customer,
First we would like to thank you for taking time to put comments on Tripadvisor.
You talk about "little keys" or "warm inviting atmosphere", they are very suggestive comments and are not missing services that make feel the hotel is overprice. We have others hotels where the atmophere is more cocooning and might suit you more.
We hope...
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The Banyan hotel is very centrally located and has an excellent, friendly, and extremely helpful staff. The owner is there often and is a very nice man. The hotel itself is in great shape and is taken care of very well. I found the hotel at 300 Euro per night to be a bit on the expensive side. The room...
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Dear Customer,
The Hotel and I would like to say a big thank you for your very kind words recently posted on Trip Advisor. It has also been a great pleasure for all of us to welcome you back to our Property.
We are very much looking forward to seeing you next year !
Sincerely
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We had a room at the top with a large terras. For breakfast there is everything you need and more. Nice swimming pool. Unfortunatly the sauna wasn't working. Perfect if you travel with 3 persons.
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Dear Customer,
We are pleased to read that you have spend a nice time inour hotel.
We hope to welcome you next winter.
Sincerely
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For 280 euros a night for bed and breakfast, you would expect a lot more. No wi-fi or minibar in the room, the first room we were given had no bath tub which is a real drawback on a skiing holiday, the TV is very small with limited programmes, the radiator is switched off during the day so the room...
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Dear Customer,
We would like to thank you for your comment that help us to improve our services. Please be assured that our manager and his staff will be aware of the inconveniences that you had during your stay. We hope we will be given a second chance to offer you the true Banyan experience.
Sincerely
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Probably one of The most modern, design hotel in St. Anton.
Wonderfull rooms, excellent breakfast, located nearby village centre, walking distance. Close to ski slopes
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We would like to thank you for you kind comments. We are very happy that you enjoyed your stay in our hotel. We hope to welcome you back in the near future.
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Overall, we enjoyed the Banyan and had a good stay. However, there were a number of minor issues which were surprising for a modern four star hotel of this price. Good points: location (quieter end of the main street and opposite the supermarket, 5 minute walk to the ski lifts) and great bathroom. Bad points: no wifi in the bedroom,...
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Dear Sir,
First of all, we wish you an Happy New Year ! We hope you spent a great stay in st Anton event if you met some small troubles. Your comments is really important for us.
In order to be clear with you and the others guests, I'd like to explain you the diffrent points : WIFI is a...
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We stayed here with 4 teenagers last week. The hotel is modern and whilst the decor is good, it is totally 'soulless' and rather depressing. Whilst we were there we seemed to be the only non 'all male' group in the hotel. The spa looks great on the photos but is very small-- the gym has 3 machines. The receptionist/manager...
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Dera Sir,
I am very surprised in reading all your comments....Mostly regarding the decoration, it is contemporary but I do not think whether it is soullness.
We attach a big importance for your remarks to develop the product and give a better satisfaction to our customers.
Do not hesitate to contact me if you wish come in French Alpes next...
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The hotel is well located near enough to bars, restaurants and the two main gondolas which is fantastic. We booked a superior room which was nice although quite small. We had a great terrace (albeit that it was too full of snow to use) and it was a shame that the hotel hadn't allocated the room next door to our...
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This hotel is so beautiful! It is not huge and neither are the rooms but it makes up for it in impeccable decor and superb service. The receptionist couldn't have been kinder or more helpful, speaks great English. Location is just perfect. We highly reccomend it
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We stayed at the Banyan for 7 nights. The hotel is brand new with an indoor pool and 2 saunas. The breakfast is very good and the staff is kind and very helpful. There is an underground garage which you can use for free and this is very usefull when it snows because you won't have to dig out your...
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